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Would recommend avoiding Frys.com. Please see the following email sent to frys.com for explanation.
Let me tell you a story.
On March I made an order on frys.com for a motherboard and processer. (See email copy)
Fry's Electronics email@example.com
Mar 10 (4 days ago)
Thank you for ordering from Frys.com!
We are pleased to inform you that your order for the item(s) shown below has been successfully received
Your order number is G1612433 and will be shipped as soon as available.
PLU# Item Description Qty Receive By (est.) unit price ext price
9041287 Gigabyte Z270X-Gaming 5 Motherboard 1 Tuesday, March 14 $194.99 $194.99
9099607 AMD AM4 Ryzen 7 1800X 3.6GHz Processor 1 Tuesday, March 14 $499.99 $499.99
If you have any questions regarding your order, please call 1-877-688-7678.
Thank you for choosing Frys.com.
Fry's Electronics Inc.
Monday, I received an email me telling me that I needed to confirm the order because my billing and shipping address were different.
Your Frys.com Order #(redacted)
Vishal Sharda firstname.lastname@example.org
Mar 13 (1 day ago)
Dear valued Frys.com customer,
We would like to thank you for your recent order. To protect you as a credit cardholder our automated system is requiring additional information prior to shipping. Once the additional information has been processed, your order will be confirmed and shipped to you.
We have attempted to contact you via the telephone number provided in the order, but we were unable to reach you. Please call us by 6PM EST to finalize your order for shipment at 1-408-673-3109. To expedite your call, please reference order number (redacted)
This verification process can only be completed by the cardholder.
We apologize for the possible shipping delay and thank you in advance for your patience and understanding in this necessary process.?
Please let us know if we can be of further assistance.
SO, i called (and waited on hold for 20 minutes for the privilege) as they asked, and confirmed that this was correct.
I got another email today telling me that despite my conversation yesterday, my order was still cancelled.
I called again today (another 15 minutes of hold time.) Unfortunately, the order was cancelled, and can no longer be reinstated, would I be interested in placing another order?
The answer is that I will never be interested in making another order, and I will make sure that my other computer building friends are aware of your mistake and unfortunate order process.
Those are yours now.
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