AMD's 4870 - the comeback kid
The ugly story of Microsoft and Yahoo
Thermal Paste Mini-Roundup!

Repairing Windows XP in Eight Commands

by Robert Hallock published May 17, 2006

Filed under: Windows

Most of us have seen it at one time or another; perhaps on our own PC, the PC of a loved one, or perhaps a PC at your place of employment. The system spends weeks or months operating in a smooth fashion, taking you to the far reaches of the wide, wibbly web, and after one particularly late evening of browsing and gaming, you shut your PC off and go to bed. Millions of people across the globe do just this every night, but a few of us have turned our PCs on the next day not to the standard Windows XP loading screen, but instead this dreaded error:

Windows could not start because the following file is missing or corrupt:

\\WINDOWS\\SYSTEM32\\CONFIG\\SYSTEM

You can attempt to repair this file by starting Windows Setup
using the original Setup CD-ROM.

Select 'R' at the first screen to start repair.

Which renders your PC inaccessible from the standard boot procedures of Windows XP. You try safe mode, to no avail. You're particularly savvy and try issuing the FIXBOOT and FIXMBR commands in the Windows recovery console, but after each reboot, you're merely greeted with the same obnoxious and terrifying blue screen of death that's preventing you from accessing your precious data.

Perhaps you've also seen these error screens:

Windows NT could not start because the below file is missing or corrupt:

X:\\WINNT\\System32\\Ntoskrnl.exe
_________________

Windows NT could not start because the below file is missing or corrupt:

X:\\WINNT\\System32\\HAL.dll
_________________

NTLDR is Missing
Press any key to restart
_________________

Invalid boot.ini
Press any key to restart

Allow me to build tension by prefacing the end-all/be-all solution with my background: Having worked for the now-incorporated Geek Squad branch of Best Buy Corporation for the better part of eight months, I have seen dozens upon dozens of systems come through our department with any one of these errors, brought in by customers who are afraid they did something, have a virus, or are in jeopardy of losing their data. Prior to my discovery of an invaluable sequence of commands, our standard procedure was to hook the afflicted drive to an external enclosure, back up a customer's data and then restore the PC with the customer's restore discs or an identical copy of Windows with the customer's OEM license key. If the customer wasn't keen on the applicable charges for the data backup, we informed them of the potential risks for a Windows repair installation (Let's face it, they don't always work right), had them sign a waiver, and we did our best.

Neither of these procedures are cheap in the realm of commercial PC repair, nor do they inspire a tremendous level of confidence in the technician or the hopeful client.

In an effort to expedite our repair time and retain the sanity of myself and other technicians, I received permission to undertake a case study on a variety of PCs currently in service that exhibited any of the aforementioned symptoms, and I took it upon myself to find a better solution. After crawling through the MSKB, Experts Exchange, MSDN and sundry websites all extolling the virtues of a solution to these problems, I only found one that worked, and it has been reliably serving me for the better part of two weeks on seventeen PCs to date.

The process is simple: Get to the Windows Recovery Console for your particular Windows installation, navigate to the root letter of your installation (C: in most cases), issue eight commands, and reboot. The cornerstone of this process is a command called "BOOTCFG /Rebuild" which is a complete diagnostic of the operating system loaded into the recovery console; the purpose of the command is to remove/replace/repair any system files that were preventing the operating system from loading correctly. Amongst the files it fixes are:

  • Windows Hardware Abstraction Layer (HAL)
  • Corrupt registry hives (\\WINDOWS\\SYSTEM32\\CONFIG\\xxxxxx)
  • Invalid BOOT.INI files
  • A corrupt NTOSKRNL.EXE
  • A missing NT Loader (NTLDR)

The command process may apply to other types of blue screens or Hive/HAL/INI/EXE/DLL-related stop errors, but I have not had the luxury of computers in this type of disrepair. The process I am about to outline is virtually harmless, and if you feel you may be able to correct your PC's boot-time blue screens and stop errors with the sequence, feel free to try.

Let us now begin with a step-by-step instruction for correcting these issues.

Getting to the Windows Recovery Console

  1. Insert your Windows XP CD into your CD and assure that your CD-ROM drive is capable of booting the CD. Configuring your computer to boot from CD is outside of the scope of this document, but if you are having trouble, consult Google for assistance.
  2. Once you have booted from CD, do not select the option that states: "Press F2 to initiate the Automated System Recovery (ASR) tool." You're going to proceed until you see the following screen, at which point you will press the "R" key to enter the recovery console:
xp_src_welcome
  • After you have selected the appropriate option from step two, you will be prompted to select a valid Windows installation (Typically number "1"). Select the installation number, (As mentioned, "1" in most cases), and hit enter. If there is an administrator password for the administrator account, enter it and hit enter. You will be greeted with this screen, which indicates a recovery console at the ready:
xp_src_console

Continue to page 2 to proceed with the repair functions.

Next »

About the author

Robert Hallock

Robert Hallock is a Technical Analyst for Icrontic and a professional technical writer. His spare time is spent search engine optimizing his name and plumbing the depths of his BIOS for extra megahertz. Some have said that the key to victory is "Divide and conquer," but Robert knows that 1:1 is vastly better.