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I had a really interesting experience today. It was a complete "oh, duh" moment that was months in the making and solved a bunch of issues, and the circumstances of it are worth recounting.
A few months ago, one of our most experienced developers announced she was leaving. The R&D team had been rotating one of them being the primary support developer every two weeks, but as we hit a changing of the guard for this and other reasons I decided to take it over for a while myself and see if I could diagnose why the work was taking so much time / dragging us down so hard, and/or what could be done about it besides simply passing it off regularly so no one burnt out.
From here, my job slowly morphed into a Dr. Seuss rhyme:
so all we could do was to sit! sit! sit! sit! and we did not like it. not one little bit.
I had a hundred things I wanted to work on, but this thing was weighing me down. And then a bunch of other similar stuff piled on, and it just killed my work buzz. I was getting cranky. But I still had no better idea how to handle it all without making things worse for the team. So I waited some more.
This weekend I built a Magic deck, went to a game store with @dark_arches and played sealed deck all afternoon, listened to Irish music in a bar with Aaron, planned the schedule for Expo, and then Sunday night I got so excited about something I was working on for Icrontic I stayed up til 2am working on it. I haven't done that in a long damn time. My mind was drifting back to Icrontic stuff all this morning, and then my Nintendo Switch arrived at lunch and I spent a little time getting that set up.
"OK, gotta really focus now", I thought as I turned back to the support queue. And that's when I realized what position we needed to hire next at work, and 15 minutes later I'd written a job description & proposal and bounced it off two other managers. It solves the problems, is a solid job in itself, and will make my life way better again. And, in retrospect, is perfectly obvious.
Yet I could not see it until I unclogged my brain and got it fired up about something else entirely.
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