hp 4300c scanner not found?

robbyrobby Olympia, WA New
edited August 2004 in Internet & Media
OK, so Jackrabbit got this scanner and I've been having a bugger of a time getting it to work. I installed the software off of the cd, then hooked up the scanner. Windows did its little new hardware found... your new hardware is installed and ready to tuse thing, but when I open the scanning app, it sez it can't find the scanner. This is the 3rd time I have uninstalled, reinstalled the scanner. Can anyone think of anything I can do? Maybe some other software (freeware, preferrably, at least for now) that is compliant with this scanner?
robby

Comments

  • NomadNomad A Small Piece of Hell Icrontian
    edited August 2004
    Did you try going on HPs website and getting the software/drivers?
  • edcentricedcentric near Milwaukee, Wisconsin Icrontian
    edited August 2004
    my HP sanner must be plugged in and turned on at the time of boot or it will not be found. Even though it looks fine. The HP scan software is flakey.
  • NomadNomad A Small Piece of Hell Icrontian
    edited August 2004
    If you think HP is flakey try Microtek :mean:
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited August 2004
    My dad has the same scanner. If you're using it with XP you need to download a patch from HP's website. I gotta go lay down now or I'd find it for you. (Just got home from the hospital this afternoon... :rolleyes:
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