Office 2002 delay

Rachel

Hey!

I'm on a network and everyone on the network gets their 'new email'
notifications immediately when new mail arrives, with the exception of a
couple of people.

The people who do not receive their email alerts immediately have to deviate
from their inbox folder and click on another email folder (eg. 'drafts') and
then the notification arrives and the new mail comes in.
They should not have to deviate from their inbox for the new mail to arrive
(the rest of the building doesn't have to).

Any ideas about how to fix this problem???

Thanks, much appreciated!!
Rachel.

mmonnin

There might be a setting in the options that tells the program to automatically check for new emails every so often. It could be set to a long length of time or be set to never check for new emails until told to do so.