Please Help Me with Daughter's Computer
chipatkinson
San Antonio Texas
Please help me with my daughter's computer.
When I try to start the computer, I get the following error:
"windows could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM"
I tried booting in safe mode and from prior configuration but it gives me same errror message. It didn't give me a recovery console option.
It is a dell and has OEM software loaded so I don't have a windows XP cd for this machine. I booted with a Windows XP cd I have for another machine and got to the C prompt. I ran chkdsk but it stopped after 51% complete and said it couldn't continue due to errors.
I don't have a floppy drive on this machine. I read some other threads on similar problems. I followed the link about downloading utility tools onto floppy disks. This computer reads the CD ROM, is there a place I can download this tool onto CD?
Any suggestions you can provide will be greatly appreciated.
Chip
When I try to start the computer, I get the following error:
"windows could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM"
I tried booting in safe mode and from prior configuration but it gives me same errror message. It didn't give me a recovery console option.
It is a dell and has OEM software loaded so I don't have a windows XP cd for this machine. I booted with a Windows XP cd I have for another machine and got to the C prompt. I ran chkdsk but it stopped after 51% complete and said it couldn't continue due to errors.
I don't have a floppy drive on this machine. I read some other threads on similar problems. I followed the link about downloading utility tools onto floppy disks. This computer reads the CD ROM, is there a place I can download this tool onto CD?
Any suggestions you can provide will be greatly appreciated.
Chip
0
Comments
Download the DFT CD image and burn it to CD. Run it; 0x70 and 0x72 failure codes mean the drive must be replaced.
EDIT: Thrax beat me to it.
Question: I went to the site and downloaded the CD image file to my desktop. So now I just burn that .iso file to a CD and my computer will boot with that cd?
Not sure I understood you correctly.
I used NErO and it created a bootable disk. Do I run the quick test or the advanced test?
Dispositon code = 0X70
So I can hook this drive up as a slave to another machine and back up the data? With this error I will still be able to save the data on that drive?
Yes.
That's just sort of the way it is. Bad sectors are random, and they happen, usually with no user influence. It's similar to a car's belt, sometimes the belt breaks.. In this case it's the timing chain, and your engine is up **** creek. Know what I mean?
I'd go with Seagate or Western Digital.
I heard recently that Seagate bought Maxtor...I'm hoping they will fix Maxtor problems instead of letting Maxtor bring them down.
Seagate
Western Digital
In that order of importance I have had Maxtor Drives fail on memany times... But have yet to have a bad Western Digital Drive or Seagate Drive. Not saying they don't go bad, but I have just had really good drives from those companies.
Stay away from Maxtor Drives... the company went downhill over there last years before the mighty Seagate bought them out.
As for installing a new drive it is as simple as anything else. most often unplug the old and plug in the new. But you will have to re-install windows and other programs, which I am sure any of us here at Short-Media would be willing to help you out
You're going to have to reinstall windows and fetch drivers, but isn't that what we're here to help with?