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Please help! How do I remove "Vibrant ad"?

Help! I can't get rid of the vibrant ads, my computer has started shutting down, programs have been crashing, and windows have popped up saying files are being copied from one location on my c-drive to other locations on my c-drive. All at the same time I noticed the ads.

I read this thread: http://icrontic.com/forum/showthread.php?t=63935 and ran AVG Anti-Spyware and got this log:

AVG 9.0 Anti-Virus command line scanner
Copyright (c) 1992 - 2009 AVG Technologies
Program version 9.0.663, engine 9.0.708
Virus Database: Version 270.14.91/2542 2009-12-03

C:\Boot\BCD Locked file. Not tested.
C:\Boot\BCD.LOG Locked file. Not tested.
C:\Documents and Settings\ Locked file. Not tested.
C:\pagefile.sys Locked file. Not tested.
C:\ProgramData\avg9\Log\6c12e315-c069-4de5-9079-331471cc1325 Locked file. Not tested.
C:\ProgramData\Desktop\ Locked file. Not tested.
C:\ProgramData\Documents\ Locked file. Not tested.
C:\ProgramData\Favorites\ Locked file. Not tested.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\138af02fe30d0156b155f740b38ea4b8_1b123c36-f4ba-4b77-bbe1-335c1a0b6a0c Locked file. Not tested.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\8f8045f61ada4046e7f698ee863a04ba_1b123c36-f4ba-4b77-bbe1-335c1a0b6a0c Locked file. Not tested.
C:\ProgramData\Templates\ Locked file. Not tested.
C:\System Volume Information\ Locked file. Not tested.
C:\Users\Curtis\AppData\Local\History\ Locked file. Not tested.
C:\Users\Curtis\AppData\Local\Microsoft\Windows\UsrClass.dat Locked file. Not tested.
C:\Users\Curtis\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG1 Locked file. Not tested.
C:\Users\Curtis\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG2 Locked file. Not tested.
C:\Users\Curtis\Documents\My Music\ Locked file. Not tested.
C:\Users\Curtis\Documents\My Pictures\ Locked file. Not tested.
C:\Users\Curtis\Documents\My Videos\ Locked file. Not tested.
C:\Users\Curtis\NetHood\ Locked file. Not tested.
C:\Users\Curtis\NTUSER.DAT Locked file. Not tested.
C:\Users\Curtis\ntuser.dat.LOG1 Locked file. Not tested.
C:\Users\Curtis\ntuser.dat.LOG2 Locked file. Not tested.
C:\Users\Curtis\PrintHood\ Locked file. Not tested.
C:\Users\Curtis\Templates\ Locked file. Not tested.
C:\Users\Default\AppData\Local\History\ Locked file. Not tested.
C:\Users\Default\Documents\My Music\ Locked file. Not tested.
C:\Users\Default\Documents\My Pictures\ Locked file. Not tested.
C:\Users\Default\Documents\My Videos\ Locked file. Not tested.
C:\Users\Default\NetHood\ Locked file. Not tested.
C:\Users\Default\PrintHood\ Locked file. Not tested.
C:\Users\Default\Recent\ Locked file. Not tested.
C:\Users\Default\Templates\ Locked file. Not tested.
C:\Users\Public\Documents\My Music\ Locked file. Not tested.
C:\Users\Public\Documents\My Pictures\ Locked file. Not tested.
C:\Users\Public\Documents\My Videos\ Locked file. Not tested.
C:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat Locked file. Not tested.
C:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat Locked file. Not tested.
C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT Locked file. Not tested.
C:\Windows\ServiceProfiles\LocalService\ntuser.dat.LOG1 Locked file. Not tested.
C:\Windows\ServiceProfiles\LocalService\ntuser.dat.LOG2 Locked file. Not tested.
C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Temp\csp8A5D.tmp Locked file. Not tested.
C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT Locked file. Not tested.
C:\Windows\ServiceProfiles\NetworkService\ntuser.dat.LOG1 Locked file. Not tested.
C:\Windows\ServiceProfiles\NetworkService\ntuser.dat.LOG2 Locked file. Not tested.
C:\Windows\System32\catroot2\edb.log Locked file. Not tested.
C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb Locked file. Not tested.
C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb Locked file. Not tested.
C:\Windows\System32\config\COMPONENTS Locked file. Not tested.
C:\Windows\System32\config\COMPONENTS.LOG1 Locked file. Not tested.
C:\Windows\System32\config\COMPONENTS.LOG2 Locked file. Not tested.
C:\Windows\System32\config\DEFAULT Locked file. Not tested.
C:\Windows\System32\config\DEFAULT.LOG1 Locked file. Not tested.
C:\Windows\System32\config\DEFAULT.LOG2 Locked file. Not tested.
C:\Windows\System32\config\RegBack\COMPONENTS Locked file. Not tested.
C:\Windows\System32\config\RegBack\DEFAULT Locked file. Not tested.
C:\Windows\System32\config\RegBack\SAM Locked file. Not tested.
C:\Windows\System32\config\RegBack\SECURITY Locked file. Not tested.
C:\Windows\System32\config\RegBack\SOFTWARE Locked file. Not tested.
C:\Windows\System32\config\RegBack\SYSTEM Locked file. Not tested.
C:\Windows\System32\config\SAM Locked file. Not tested.
C:\Windows\System32\config\SAM.LOG1 Locked file. Not tested.
C:\Windows\System32\config\SAM.LOG2 Locked file. Not tested.
C:\Windows\System32\config\SECURITY Locked file. Not tested.
C:\Windows\System32\config\SECURITY.LOG1 Locked file. Not tested.
C:\Windows\System32\config\SECURITY.LOG2 Locked file. Not tested.
C:\Windows\System32\config\SOFTWARE Locked file. Not tested.
C:\Windows\System32\config\SOFTWARE.LOG1 Locked file. Not tested.
C:\Windows\System32\config\SOFTWARE.LOG2 Locked file. Not tested.
C:\Windows\System32\config\SYSTEM Locked file. Not tested.
C:\Windows\System32\config\SYSTEM.LOG1 Locked file. Not tested.
C:\Windows\System32\config\SYSTEM.LOG2 Locked file. Not tested.
C:\Windows\System32\LogFiles\WMI\RtBackup\ Locked file. Not tested.
D:\System Volume Information\ Locked file. Not tested.
F:\System Volume Information\ Locked file. Not tested.

Objects scanned : 720082
Found infections : 0
Found PUPs : 0
Healed infections : 0
Healed PUPs : 0
Warnings : 0
I didn't "lock" these files. So it looks like it didn't test anything.

Here is the HJTsetup.exe log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:12:10 AM, on 12/4/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18828)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Curtis\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://compaq-desktop.aol.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Presario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=Presario&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (file missing)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: IE Developer Toolbar BHO - {CC7E636D-39AA-49b6-B511-65413DA137A1} - C:\Program Files\Microsoft\Internet Explorer Developer Toolbar\IEDevToolbar.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [USB2Check] RUNDLL32.EXE "C:\Windows\system32\PCLECoInst.dll",CheckUSBController
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: IE Developer Toolbar - {48FFE35F-36D9-44bd-A6CC-1D34414EAC0D} - C:\Program Files\Microsoft\Internet Explorer Developer Toolbar\IEDevToolbar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6\ICQ.exe
O13 - Gopher Prefix:
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A6CB7118-2364-444B-B6FE-0FA81F84FB0F}: NameServer = 205.171.3.65,205.171.2.65
O17 - HKLM\System\CS1\Services\Tcpip\..\{A6CB7118-2364-444B-B6FE-0FA81F84FB0F}: NameServer = 205.171.3.65,205.171.2.65
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Unknown owner - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 7073 bytes

I also downloaded Malwarebytes' Anti-Malware. It only found 2 reg. errors.

Thanks in advance.

Curt

Comments

  • edited December 2009
    OK, after some research I found out these ads are not highjacks and if you click on the "?" at the top right in the ad you can turn them off. However, I'm still having the same other problems mentioned.

    Curt
  • edited December 2009
    Hi Curt,

    A few things before we start....
    1. Please Read All Instructions Carefully.
    2. If you don't understand something, stop and ask! Don't keep going on.
    3. Please do not run any other tools or scans whilst I am helping you.
    4. If you have to go away for an extended period of time, let me know.
    5. Please continue to respond until I give you the "All Clear".
    (Just because you can't see a problem doesn't mean it isn't there)



    Please run Hijackthis and place a tick by the following entries:
    O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
    O13 - Gopher Prefix:


    Close all other windows except HijackThis and press "Fix Checked". Then close HijackThis and restart the computer.

    =================

    Next let's have you download ComboFix.exe. Please visit this webpage for downloading and instructions for running the tool:

    Go here ======> A guide and tutorial on using ComboFix <====== Go here

    Please ensure you read this guide carefully and install the Recovery Console first.This applies to XP Pro and XP Home users only.If you have SP3 installed you will need to use the download meant for SP2.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

    Once installed, you should get a prompt that says:

    The Recovery Console was successfully installed.

    Please continue as follows:

    (1) Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    (2) Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.


    Please include C:\ComboFix.txt as well as a new HijackThis log for further review, so that we may continue cleansing the system.


    Caution: Never run and remove files with Combofix unless supervised by a qualified security analyst who is experienced in the use of Combofix. Misuse can cause serious computer problems.
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