Sony DW-Q58A Won't Read CDs
Hi! This is my first new thread around Icrontic in a very long time. I wish it was about a happier subject.
My girlfriend's laptop, a Dell Inspiron 6400, has a Sony DW-Q58A DVD+/-RW drive that has stopped reading/writing CDs.
The problem started when she was trying to burn a CD and inserted my Cruzer Micro 2GB jump drive. The jump drive has some stupid management software that starts up in the system tray every time you insert it. When this was loading, I noticed that the drive's buffer usage in Nero had dropped to zero. I told her to "safely remove" the jump drive, but WinXP stopped being responsive. When it finally came around, Nero gave a burning error (don't remember what it said) and Windows told me I couldn't remove the drive because a process was using it. I couldn't find said process so I rebooted, removing the jump drive.
Well when the drive's buffer usage had dropped to zero in Nero, it started making this loud R2D2-like noise that sounded like it was trying to read the disc. Now it makes that same sound every time I insert a CD, blank or not.
I uninstalled the device and rebooted, updated the firmware and rebooted, both to no avail.
Any ideas?
My girlfriend's laptop, a Dell Inspiron 6400, has a Sony DW-Q58A DVD+/-RW drive that has stopped reading/writing CDs.
The problem started when she was trying to burn a CD and inserted my Cruzer Micro 2GB jump drive. The jump drive has some stupid management software that starts up in the system tray every time you insert it. When this was loading, I noticed that the drive's buffer usage in Nero had dropped to zero. I told her to "safely remove" the jump drive, but WinXP stopped being responsive. When it finally came around, Nero gave a burning error (don't remember what it said) and Windows told me I couldn't remove the drive because a process was using it. I couldn't find said process so I rebooted, removing the jump drive.
Well when the drive's buffer usage had dropped to zero in Nero, it started making this loud R2D2-like noise that sounded like it was trying to read the disc. Now it makes that same sound every time I insert a CD, blank or not.
I uninstalled the device and rebooted, updated the firmware and rebooted, both to no avail.
Any ideas?
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Any other suggestions?