HELP adware has taken over my computer!

[mar20y]

I am in need of serious help.

First, Lycos decided to install a new toolbar in IE without asking. So I tried spysweeper. Spysweeper located several other adware including Apropos and People on People and Speedblaster and TV Media. However, it would not remove them completley. So, I tried Adaware. Adaware seems to have found the same adware. However, it still is not being completely removed from my computer. So I found this forum and noticed people have run HijackTHis. So I downloaded it and below is my information. Please help! Thanks a lot, mar20y

Logfile of HijackThis v1.97.7
Scan saved at 9:10:28 AM, on 5/20/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\kdx\KHost.exe
C:\WINDOWS\System32\sccmgr.exe
C:\WINDOWS\System32\jgdclu.exe
C:\Program Files\Common files\WinTools\WToolsA.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\Common files\WinTools\WToolsS.exe
C:\Program Files\Common files\WinTools\WSup.exe
C:\WINDOWS\System32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Marlenaa\Local Settings\Temporary Internet Files\Content.IE5\CLQZGPQN\HijackThis[1].exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.com/keyword/%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://webproxy.ucsd.edu/proxy.pl
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.google.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.emachines.com/
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {D537A3D0-8C07-4D62-953F-162207F5090D} - C:\WINDOWS\system32\regsvrac32.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe
O4 - HKLM\..\Run: [evcj] C:\WINDOWS\evcj.exe
O4 - HKLM\..\Run: [AutoLoaderqF461acTIKaW] "C:\WINDOWS\System32\jgdclu.exe" /PC="AM.ICMD2" /HideUninstall /HideDir
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [qsng3mh] jgdclu.exe
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\RunOnce: [86wixm5.exe] C:\WINDOWS\System32\86wixm5.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: ICQ (HKLM)
O9 - Extra 'Tools' menuitem: ICQ (HKLM)
O9 - Extra button: Research (HKLM)
O9 - Extra button: MoneySide (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {5C7F15E1-F31A-44FD-AA1A-2EC63AAFFD3A} - http://www.atelys.com/src/Speedup.ocx
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://moviefone.kontiki.com/securedelivery/main/kdx.cab

[primesuspect]

welcome to short-media.

Get rid of the following:


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redi...=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redi...=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.com/keyword/%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,AutoConfigURL = http://webproxy.ucsd.edu/proxy.pl
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.google.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.emachines.com/
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
O2 - BHO: (no name) - {D537A3D0-8C07-4D62-953F-162207F5090D} - C:\WINDOWS\system32\regsvrac32.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe
O4 - HKLM\..\Run: [evcj] C:\WINDOWS\evcj.exe
O4 - HKLM\..\Run: [AutoLoaderqF461acTIKaW] "C:\WINDOWS\System32\jgdclu.exe" /PC="AM.ICMD2" /HideUninstall /HideDir
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [qsng3mh] jgdclu.exe
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\RunOnce: [86wixm5.exe] C:\WINDOWS\System32\86wixm5.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O9 - Extra button: MoneySide (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {5C7F15E1-F31A-44FD-AA1A-2EC63AAFFD3A} - http://www.atelys.com/src/Speedup.ocx
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52...meInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/...all/xscan53.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://moviefone.kontiki.com/secure...ry/main/kdx.cab

You have some bad trojans. After removing these and rebooting, I would highly recommend getting the latest virus definitions and running a full virus scan.

[Straight_Man]

I am in need of serious help.

First, Lycos decided to install a new toolbar in IE without asking. So I tried spysweeper. Spysweeper located several other adware including Apropos and People on People and Speedblaster and TV Media. However, it would not remove them completley. So, I tried Adaware. Adaware seems to have found the same adware. However, it still is not being completely removed from my computer. So I found this forum and noticed people have run HijackTHis. So I downloaded it and below is my information. Please help! Thanks a lot, mar20y

Logfile of HijackThis v1.97.7
Scan saved at 9:10:28 AM, on 5/20/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

.
.
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Parts of what I see here are CoolWebSearch variants, ID'd by key MadFinder in some detect programs. Go to our main page and get into the Downloads|Security area, get cwshreadder and SpyBot S&D. Then take the computer off the web, run both programs I told you to run, run HijackThis again. Save the log to a file of text kind by cut-n-pasting it into Wordpad or notepad, then saving file. Restart computer.

Get computer back on web, post the new log here, I need to see what got left after the cwshredder and spybot S&D runs.

IF you go to University of California\San Diego and need the proxy perl script, keep the following line. Otherwise, if not needed, delete it.

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,AutoConfigURL = http://webproxy.ucsd.edu/proxy.pl

You definitely have CoolWebSearch vartiants on the box, cwshredder will help kill that. cwshredder gets best results if machine is not connected to the web when it is run, but after it has been updated online.

Any direct URL refs I could give Dexter and Mr. Kwitko for this would have to be translated from french-- that is where the cws var that includes regsvrac32.dll is hitting first. ONLY hits I got on google for a direct search for this dll name are in French CoolWebSearch removal conversations. So, I translated and summarized it live on the web-- HERE.

[mar20y]

Thanks so much for your help,

I first deleted the items suggested by prime suspect from hijacker. I then recieved the message from JohnD and downloade both spyBot S&D and cwshredder. I ran both programs. SpyBot S&D detected the following:

cleaver IEHooker.Jeired (2)
DSO Exploit (5)
ISTbar.sloton (1)
Advertising.com (2)
ave.Ainc (1)
BFast (1)
Bridge Track (1)
Click Agents (1)
Commission Junction (1)
Coremetricks (1)
DoubleClick (1)
Free Scratch & win (1)
Hit box (16)
Hit Links (2)
Link Synergy (1)
Medial Plux (1)
Sex Cost (1)
Sex Tracker (2)
Target Net (1)
Value Click (1)
Web Trends Live (12)

CWshredder: said system was clear

I reran HijackThis and this is the log:

Logfile of HijackThis v1.97.7
Scan saved at 11:06:12 AM, on 5/20/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\kdx\KHost.exe
C:\WINDOWS\System32\sccmgr.exe
C:\WINDOWS\System32\jgdclu.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\Common files\WinTools\WSup.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common files\WinTools\WToolsA.exe
C:\Program Files\Common files\WinTools\WToolsS.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Marlenaa\Desktop\HijackThis.exe

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: ICQ (HKLM)
O9 - Extra 'Tools' menuitem: ICQ (HKLM)
O9 - Extra button: Research (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab


I found it strange the the TV Media was still present on my system after I had deleted it??? Anyway, thank you so much again. I really appreciate it. Hope this helps,

Mar20y

[primesuspect]

Yep, you still have scumware, but not nearly as much.

Boot into SAFE MODE (before windows starts loading, hit the F8 key repeatedly and then select safe mode), and re-run HJT, and delete the following:

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

and then go into the C:\PROGRAM FILES\ folder and manually delete the TV Media folder.

[mar20y]

Thanks a lot. I deleted the other files in safe mode and also ran a Norton virus checker (found dowloader.trojan). I'ts running a lot smoother now. :') Your the best! Have a good day!

[primesuspect]

:D

glad we could help. Now, maybe you could repay the favor and check out our folding team :) We always appreciate new members, and the team is one of the best in the world. Check out our folding page (http://www.short-media.com/folding.php?v=projectinfo) to learn more about it.

Stick around!

:D