find4u.net browser highjacking problem

[rmartinez]

Everytime I start my browser, it jumps to find4u.net i reset my homepage and this doesn't stop. i have run adware and spybot and norton. norton detects files related to the problem but i can not delete them even using windows explorer. i can't find the files using wind. explor. i ran highjack this and the following is my log. if anyone has any suggestions, please let me know. much thanks.

ryan


ogfile of HijackThis v1.97.7
Scan saved at 8:19:08 PM, on 8/5/2004
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\System32\wuauclt.exe
C:\Program Files\BatteryScope_W2K\batmgr.exe
C:\Program Files\Common Files\Symantec Shared\NMain.exe
C:\dlltmp.exe
C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe
C:\WINNT\System32\MsiExec.exe
C:\WINNT\System32\MsiExec.exe
C:\WINNT\System32\MsiExec.exe
C:\WINNT\Installer\MSI7A3.tmp
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\QuickTimeFullInstaller.exe
C:\WINNT\System32\taskmgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WinZip\winzip32.exe
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://find4u.net/sp.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://find4u.net/index.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://find4u.net/index.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://find4u.net/sp.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://find4u.net/index.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://about-blank.biz/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [HKserv.exe] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [IEengine] C:\Program Files\Internet Explorer\IEeng.exe
O4 - HKCU\..\Run: [dllhelp] c:\winnt\dllhlp.exe
O4 - Global Startup: BatteryScope.lnk = C:\Program Files\BatteryScope_W2K\batmgr.exe
O9 - Extra button: Control Pad (HKLM)
O9 - Extra 'Tools' menuitem: Control Pad (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: DigiChat Applet - http://63.208.2.51/DigiChat/DigiClasses/Client_IE.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v43/yacscom.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/abarth/us/win/QuickTimeInstaller.exe
O16 - DPF: {631B31E3-7CF4-11D4-8CFE-0040CA1B2F66} (astInstaller Class) - http://www.astound.com/installer/astinstaller.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120501/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37537.8578703704
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/controls/Sasser/20/SassCln.CAB
O16 - DPF: {BE5431D2-0F30-11D4-89D9-00C04F509C0A} (SDCInstaller Class) - http://www.stamps.com/download/us/cab/stamps/stamps.cab?r=0.693603515625&file=stamps.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = windows.interlanemedia.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = windows.interlanemedia.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = windows.interlanemedia.com

[Dexter]

If Norton finds files, but cannot delete / quarantine them, it means that they are active processes that cannot be stopped. So, reboot in SAFE MODE, re-run Norton, and see if it finds and fixes them.

If that does not work, run HJT again, and post a new log.

Dexter...

[rmartinez]

Well i booted in safe mood and ran norton. norton still could not delete the files identified (Dc5.dll, Dc6.dll, Dc7.dll, msdt.dll, svsz.dll, windj.dll). norton indicated delete failed. i tried using wind. explor. to find and delete these files but explor could not locate. i have rebooted in normal mode and re-run HJT. following is my log. any other suggestions? much thanks.

Logfile of HijackThis v1.97.7
Scan saved at 1:08:19 PM, on 8/6/2004
Platform: Windows 2000 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\hidserv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINNT\System32\wuauclt.exe
C:\Program Files\BatteryScope_W2K\batmgr.exe
C:\PROGRA~1\WinZip\winzip32.exe
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://find4u.net/sp.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://find4u.net/index.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://find4u.net/index.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://find4u.net/sp.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://find4u.net/index.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://about-blank.biz/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [HKserv.exe] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [IEengine] C:\Program Files\Internet Explorer\IEeng.exe
O4 - HKCU\..\Run: [dllhelp] c:\winnt\dllhlp.exe
O4 - Global Startup: BatteryScope.lnk = C:\Program Files\BatteryScope_W2K\batmgr.exe
O9 - Extra button: Control Pad (HKLM)
O9 - Extra 'Tools' menuitem: Control Pad (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: DigiChat Applet - http://63.208.2.51/DigiChat/DigiClasses/Client_IE.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v43/yacscom.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/abarth/us/win/QuickTimeInstaller.exe
O16 - DPF: {631B31E3-7CF4-11D4-8CFE-0040CA1B2F66} (astInstaller Class) - http://www.astound.com/installer/astinstaller.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120501/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37537.8578703704
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/controls/Sasser/20/SassCln.CAB
O16 - DPF: {BE5431D2-0F30-11D4-89D9-00C04F509C0A} (SDCInstaller Class) - http://www.stamps.com/download/us/cab/stamps/stamps.cab?r=0.693603515625&file=stamps.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = windows.interlanemedia.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = windows.interlanemedia.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = windows.interlanemedia.com

[Dexter]

Ok, let's try the manual removal...

First, please download the newest version of Hijack This, v 1.98. You can find it on our Security Downloads page, the link is in my signature. It shows us a couple of things that the older version does not. I will work from this log to start with, but please use the newer version when you post a follow up log.

Also, please put Hijack This into it's own dedicated folder, such as C:\HJT. That makes it easier later on to undo something if yo uneed to, as HJT creates backups of fixes it makes.

Reboot in SAFE MODE. Run HJT. FIX:



R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://find4u.net/sp.htm

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://find4u.net/index.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://find4u.net/index.htm

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://find4u.net/sp.htm

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://find4u.net/index.htm

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://about-blank.biz/

O4 - HKCU\..\Run: [IEengine] C:\Program Files\Internet Explorer\IEeng.exe

(That file is actually a Trojan virus.)

O4 - HKCU\..\Run: [dllhelp] c:\winnt\dllhlp.exe


Next, stay in SAFE MODE, and locate those 2 .exe files above. Make sure you are set to show hidden files and folders on your system, instructions to do that are in the link above "Steps to take before posting a Hijack This log."

Move these files to a new folder called :C:\Quarantine. Rename the the .exe's to .xxx. That way you can always replace them if it somehow turns out that one or more of these are necessary files....which is not likely, but quarantining is safer than deleting them.

Reboot normally, check things out, and let us know how it looks. Post a fesh log (from v 1.98) for further review.

Dexter...

[rmartinez]

Well, i followed you instructions and everything seems to be working just fine. Thanks so much for the help!!

[Dexter]

No problem, glad to help. :)

Stick around, check out our Pub Forum. (http://www.short-media.com/forum/forumdisplay.php?f=23) And defintely check out our Folding For a Cure Team. (http://www.short-media.com/forum/showthread.php?t=3)

Dexter...