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Riddick
20 Aug 2004, 5:11pm
heya guys,

my friend has just encountered a problem where now she is unable to log in to windows(at the user login splash screen). she has two accounts.. and she claims one is disabled.. i take it that that must be the guest account. an error message saying the profile is corrupted is given whenever she tries to log in to her account. is there any way around this besides a reformat?

thanks !
gtghm
20 Aug 2004, 5:19pm
If I remember right, if you can get into safe mode or one of the other accounts then you can go into the control pannel and either disable the other accounts completely or change the passwords and stuff so you can log in to them.

The key is you have to be able to boot into a login account that has adminstrative previlidges.

"g"
Shorty
20 Aug 2004, 5:21pm
When the machine was setup there is an administrator account that is not normally visible :)

You can boot into safe mode as GTGHM says.. and log into the administrator account, save her profile somewhere for later information retrieval.. then nuke her account to make a new one :)
Clutch
20 Aug 2004, 5:24pm
She will have to create a new user profile if it will not let her into her account.

EDIT: Damn everyone post at once, haha
Riddick
20 Aug 2004, 5:24pm
ohh right ! i remember if you repeatedly whacked F8 while it was loading it would come out with a splash screen with a login name "Administrator" that was default there right? (aside from other logins present).

//edit : shorty, how do you "save" the profile? or the stuff inside it? lol
gtghm
20 Aug 2004, 5:29pm
ohh right ! i remember if you repeatedly whacked F8 while it was loading it would come out with a splash screen with a login name "Administrator" that was default there right? (aside from other logins present).


yep
QCH
20 Aug 2004, 9:03pm
You can also hold down the Ctrl+Alt+Del at the user screen and it will switch from the multi-user login to the old fashion login. Then type administrator and the password is usually blank.

To save the profile, go into the Documents & Setting folder and rename the folder that has her login name on it... Then the next time she logs in, the OS will create a new profile.
Riddick
21 Aug 2004, 5:41pm
ok doke! problem solved.. thanks again guys!