Could I please ask for assistance? [Archive]

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paulagirl

13 Sep 2004, 9:21pm

Hello,
I have been working on my computer for the past couple days, trying to solve my "home search assistant" (etc.) problem. I have run Ad-Aware, Spy-bot, and Norton anti-virus. Here is the list that Hijack This has come up with. If you could please help me out here, that would be wonderful.

Logfile of HijackThis v1.98.2
Scan saved at 2:12:15 PM, on 9/13/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\AVSYNMGR.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\D3RP32.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\WINAMP3\WINAMPA.EXE
C:\PROGRAM FILES\HP CD-WRITER\DIRECTCD\DIRECTCD.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\HP CD-WRITER\MMENU\HPCDTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSSTAT.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSHWIN32.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\AVCONSOL.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE FIREWALL\CPD.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE FIREWALL\CPD.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\TEMP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\kruyw.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\kruyw.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\kruyw.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\kruyw.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\kruyw.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\kruyw.dll/sp.html#12802
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\kruyw.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.com/
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {F6F66A80-41BE-11BB-0AD1-2A766F9815F2} - C:\WINDOWS\APPSJ.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: McAfee VirusScan - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSCSHELLEXTENSION.DLL
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\HPCD-W~1\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [HP CD-Writer] C:\Program Files\HP CD-Writer\Mmenu\hpcdtray.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\PROGRAM FILES\MCAFEE\MCAFEE SHARED COMPONENTS\GUARDIAN\CMGRDIAN.EXE" /SU
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ADDFY32.EXE] C:\WINDOWS\SYSTEM\ADDFY32.EXE
O4 - HKLM\..\RunServices: [APIPD32.EXE] C:\WINDOWS\SYSTEM\APIPD32.EXE
O4 - HKLM\..\RunServices: [CRXB.EXE] C:\WINDOWS\SYSTEM\CRXB.EXE
O4 - HKLM\..\RunServices: [D3RP32.EXE] C:\WINDOWS\D3RP32.EXE
O4 - HKLM\..\RunServices: [McAfeeVirusScanService] C:\Program Files\McAfee\McAfee VirusScan\AVSYNMGR.EXE
O4 - HKLM\..\RunServices: [McAfee Firewall] "C:\PROGRAM FILES\MCAFEE\MCAFEE FIREWALL\CPD.EXE" /SERVICE
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: HP Setup.lnk = C:\WINDOWS\TEMP\hpcdtemp\sulaunch.exe
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.searchmiracle.com
O15 - Trusted Zone: *.mt-download.com
O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.scoobidoo.com
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {42F2D240-B23C-11D6-8C73-70A05DC10000} - http://www.andlotsmore.com/factory/058343ca.exe
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {683DFF0F-331F-44D2-B69B-46D7BFB58F32} (VacPro.canada_ver3) - http://www.advnt01.com/dialer/canada_ver3.CAB
O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://www.netvenda.com/sites/games-intl/ca/games1.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab28578.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by2fd.bay2.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: sptbaxcab - http://www.try2find.com/toolbar/setup/sptbax.cab
O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - (no file)

primesuspect

14 Sep 2004, 6:00am

Let's start by cleaning your log, and then we'll tackle HSA.

Start by removing the following:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\kruyw.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\kruyw.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\kruyw.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\kruyw.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\kruyw.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\kruyw.dll/sp.html#12802
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\kruyw.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.com/
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {F6F66A80-41BE-11BB-0AD1-2A766F9815F2} - C:\WINDOWS\APPSJ.DLL

O4 - HKLM\..\RunServices: [ADDFY32.EXE] C:\WINDOWS\SYSTEM\ADDFY32.EXE
O4 - HKLM\..\RunServices: [APIPD32.EXE] C:\WINDOWS\SYSTEM\APIPD32.EXE
O4 - HKLM\..\RunServices: [CRXB.EXE] C:\WINDOWS\SYSTEM\CRXB.EXE
O4 - HKLM\..\RunServices: [D3RP32.EXE] C:\WINDOWS\D3RP32.EXE

O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm

O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.searchmiracle.com
O15 - Trusted Zone: *.mt-download.com
O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.scoobidoo.com
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binar...StatsClient.cab
O16 - DPF: {42F2D240-B23C-11D6-8C73-70A05DC10000} - http://www.andlotsmore.com/factory/058343ca.exe
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...meInstaller.exe
O16 - DPF: {683DFF0F-331F-44D2-B69B-46D7BFB58F32} (VacPro.canada_ver3) - http://www.advnt01.com/dialer/canada_ver3.CAB
O16 - DPF: {91433D86-9F27-402C-B5E3-DEBDD122C339} - http://www.netvenda.com/sites/games-intl/ca/games1.cab

O16 - DPF: sptbaxcab - http://www.try2find.com/toolbar/setup/sptbax.cab
O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - (no file)

delete those, reboot, and post a new log.

paulagirl

14 Sep 2004, 7:18pm

I cleaned out the selections with Hijack This that you specified. Here is the new log that was scanned after a hard boot. Thank's very much for your help. A thousand smiles go your way.

Logfile of HijackThis v1.98.2
Scan saved at 12:05:24 PM, on 9/14/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\AVSYNMGR.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE FIREWALL\CPD.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE FIREWALL\CPD.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\WINAMP3\WINAMPA.EXE
C:\PROGRAM FILES\HP CD-WRITER\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\HP CD-WRITER\MMENU\HPCDTRAY.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE SHARED COMPONENTS\GUARDIAN\CMGRDIAN.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE SHARED COMPONENTS\INSTANT UPDATER\RULAUNCH.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSSTAT.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSHWIN32.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\AVCONSOL.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\WINDOWS\TEMP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\xtxdb.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\xtxdb.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\xtxdb.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\xtxdb.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\xtxdb.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\xtxdb.dll/sp.html#12802
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\xtxdb.dll/sp.html#12802
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {F6F66A80-41BE-11BB-0AD1-2A766F9815F2} - C:\WINDOWS\APPSJ.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: McAfee VirusScan - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSCSHELLEXTENSION.DLL
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [Adaptec DirectCD] C:\PROGRA~1\HPCD-W~1\DIRECTCD\DIRECTCD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [HP CD-Writer] C:\Program Files\HP CD-Writer\Mmenu\hpcdtray.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\PROGRAM FILES\MCAFEE\MCAFEE SHARED COMPONENTS\GUARDIAN\CMGRDIAN.EXE" /SU
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [McAfeeVirusScanService] C:\Program Files\McAfee\McAfee VirusScan\AVSYNMGR.EXE
O4 - HKLM\..\RunServices: [McAfee Firewall] "C:\PROGRAM FILES\MCAFEE\MCAFEE FIREWALL\CPD.EXE" /SERVICE
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: HP Setup.lnk = C:\WINDOWS\TEMP\hpcdtemp\sulaunch.exe
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab28578.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by2fd.bay2.hotmail.msn.com/activex/HMAtchmt.ocx

TheBaron

14 Sep 2004, 7:26pm

delete these

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\xtxdb.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\xtxdb.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\xtxdb.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\xtxdb.dll/sp.html#12802
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\xtxdb.dll/sp.html#12802
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\xtxdb.dll/sp.html#12802
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\xtxdb.dll/sp.html#12802
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {F6F66A80-41BE-11BB-0AD1-2A766F9815F2} - C:\WINDOWS\APPSJ.DLL

and probably this since its just a memory hog
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime

then reboot in safe mode and delete xtxdb.dll

Dexter

15 Sep 2004, 11:53pm

Actually, don't delete those just yet, as you need to do something else first...

With Win 98, you can't access the services through Services.msc. When 98 uses a different method of starting it's services. So, you need to do a different method of killing the service.

Download the program Killbox from our Security downloads page (link in my signtaure.) Unzip it to it's own folder. Run the program. In the bottom right hand corner you will see a drop-down box labelled (System Process.) Drop that down, and select the active process that is likely to be your main infection reloader. In your case, that will be:

C:\WINDOWS\SYSTEM\WMIEXE.EXE

Once you have selected that file name, click the yellow triangle with the ! inside it to end that process.

Next, at the top of the window, use the folder icon to browse to:

C:\WINDOWS\SYSTEM\WMIEXE.EXE

Check off "end Explore shell while killing file." Press the red X button to delete that file. If that does not delete it, mark the file for "delete on reboot."

Then browse to:

C:\WINDOWS\xtxdb.dll

and select it. Turn on the option "unregister dll before deleting." Then delete it. If that does not delete it, mark the file for "delete on reboot."

Then, and only then, remove the entries in HJT which TheBaron listed. Then reboot your system, check your browser and HJT for signs of infection.

Do this in regular mode first. If it does not work, try it in Safe Mode, except that the exe will probably not be running as a system process in safe mode, so all you will need to do is delete it.

Let us know how that works.

Dexter...