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Bababoosky
2 Oct 2004, 4:12pm
I ran adaware, spybot search and destroy and nothing seems to work. Can anyone help me, this is the most annoying problem ever, here is a copy of my hijackthis log:


Logfile of HijackThis v1.98.2
Scan saved at 11:00:12 AM, on 10/2/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Altiris\AClient\AClient.exe
C:\WINNT\System32\PSSVC.EXE
C:\PROGRA~1\NavNT\DefWatch.exe
C:\DMI\bin\dmisrv.exe
C:\WINNT\System32\svchost.exe
C:\DMI\bin\delldmi.exe
C:\WINNT\system32\cba\pds.exe
C:\PROGRA~1\NavNT\rtvscan.exe
C:\Program Files\Previo\eSupport Essentials Agent\NDMAgent.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\DMI\bin\win32sl.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\LDClient\wuser32.exe
C:\WINNT\system32\cba\xfr.exe
C:\WINNT\system32\MsgSys.EXE
C:\DMI\bin\nic.exe
C:\DMI\bin\coo.exe
C:\DMI\bin\dnar.exe
C:\DMI\bin\nodemngr.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Altiris\AClient\AClntUsr.EXE
C:\PROGRA~1\NavNT\vptray.exe
C:\Program Files\QuickTime\qttask.exe
C:\documents and settings\kpn1\local settings\temp\bZikxRNtY.exe
C:\documents and settings\kpn1\local settings\temp\bZikxRNtY.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINNT\system32\xlqnfs.exe
C:\Program Files\iTunes\iTunes.exe
C:\documents and settings\mmmu\local settings\temp\8o4P80Gk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\documents and settings\mmmu\local settings\temp\8o4P80Gk.exe
C:\documents and settings\mmmu\local settings\temp\h8lI.exe
C:\documents and settings\mmmu\local settings\temp\h8lI.exe
C:\Program Files\Microsoft Office\Office\OSA9.EXE
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker1.exe
C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe
C:\PROGRA~1\AIM\aim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\kpn1\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cww.westchestergov.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://cww.westchestergov.com
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\kpn1\Local Settings\Temp\HsiaS.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [sethook] cmd /c start /min cmd /c c:\dell\src_path.cmd
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG -off
O4 - HKLM\..\Run: [NDMAgentEXE] C:\Program Files\Previo\eSupport Essentials Agent\NDMAgent.exe -Logon
O4 - HKLM\..\Run: [AClntUsr] C:\Program Files\Altiris\AClient\AClntUsr.EXE
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NavNT\vptray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [bZikxRNtY] C:\documents and settings\kpn1\local settings\temp\bZikxRNtY.exe
O4 - HKLM\..\Run: [bZikxRNtY.exe] C:\documents and settings\kpn1\local settings\temp\bZikxRNtY.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [szrwzuhw] C:\WINNT\system32\xlqnfs.exe
O4 - HKLM\..\Run: [8o4P80Gk.exe] C:\documents and settings\mmmu\local settings\temp\8o4P80Gk.exe
O4 - HKLM\..\Run: [8o4P80Gk] C:\documents and settings\mmmu\local settings\temp\8o4P80Gk.exe
O4 - HKLM\..\Run: [h8lI.exe] C:\documents and settings\mmmu\local settings\temp\h8lI.exe
O4 - HKLM\..\Run: [h8lI] C:\documents and settings\mmmu\local settings\temp\h8lI.exe
O4 - HKLM\..\Run: [EbatesMoeMoneyMaker0] "C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe"
O4 - Global Startup: Inventory Scan.LNK = C:\LDClient\LDISCN32.EXE
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Newuser.bat
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Ebates - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (HKCU)
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/zuma/popcaploader_v5.cab
SpywareShooter
2 Oct 2004, 11:52pm
Welcome to Short Media forums.

Before doing the following, please Set your computer to show hidden files and folders (http://www.short-media.com/forum/showpost.php?p=172588&postcount=3), Disable System Restore (http://www.short-media.com/forum/showpost.php?p=172591&postcount=4), and Reboot in Safe Mode (http://www.short-media.com/forum/showpost.php?p=175908&postcount=6).

Once you have done that, Run HijackThis and have it fix the following:


O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\kpn1\Local Settings\Temp\HsiaS.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [bZikxRNtY] C:\documents and settings\kpn1\local settings\temp\bZikxRNtY.exe
O4 - HKLM\..\Run: [bZikxRNtY.exe] C:\documents and settings\kpn1\local settings\temp\bZikxRNtY.exe
O4 - HKLM\..\Run: [szrwzuhw] C:\WINNT\system32\xlqnfs.exe
O4 - HKLM\..\Run: [8o4P80Gk.exe] C:\documents and settings\mmmu\local settings\temp\8o4P80Gk.exe
O4 - HKLM\..\Run: [8o4P80Gk] C:\documents and settings\mmmu\local settings\temp\8o4P80Gk.exe
O4 - HKLM\..\Run: [h8lI.exe] C:\documents and settings\mmmu\local settings\temp\h8lI.exe
O4 - HKLM\..\Run: [h8lI] C:\documents and settings\mmmu\local settings\temp\h8lI.exe
O4 - HKLM\..\Run: [EbatesMoeMoneyMaker0] "C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.ex e"
O8 - Extra context menu item: Ebates - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.ht m
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.ht m (HKCU)


Then find and locate the files listed above and Quarentine Them (http://www.short-media.com/forum/showpost.php?p=173532&postcount=5).

Once you have done that, reboot, scan with HiijackThis again, and post a new log.
Bababoosky
3 Oct 2004, 4:49pm
thanks for all your help!! i re-ran hijack this after deleting the files and this is what i got...

Logfile of HijackThis v1.98.2
Scan saved at 11:40:14 AM, on 10/3/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Altiris\AClient\AClient.exe
C:\WINNT\System32\PSSVC.EXE
C:\PROGRA~1\NavNT\DefWatch.exe
C:\DMI\bin\dmisrv.exe
C:\WINNT\System32\svchost.exe
C:\DMI\bin\delldmi.exe
C:\WINNT\system32\cba\pds.exe
C:\PROGRA~1\NavNT\rtvscan.exe
C:\Program Files\Previo\eSupport Essentials Agent\NDMAgent.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\DMI\bin\win32sl.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\LDClient\wuser32.exe
C:\WINNT\system32\cba\xfr.exe
C:\WINNT\system32\MsgSys.EXE
C:\DMI\bin\nic.exe
C:\DMI\bin\coo.exe
C:\DMI\bin\dnar.exe
C:\DMI\bin\nodemngr.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Altiris\AClient\AClntUsr.EXE
C:\PROGRA~1\NavNT\vptray.exe
C:\Program Files\QuickTime\qttask.exe
C:\documents and settings\kpn1\local settings\temp\bZikxRNtY.exe
C:\documents and settings\kpn1\local settings\temp\bZikxRNtY.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINNT\system32\xlqnfs.exe
C:\documents and settings\mmmu\local settings\temp\8o4P80Gk.exe
C:\documents and settings\mmmu\local settings\temp\8o4P80Gk.exe
C:\documents and settings\mmmu\local settings\temp\h8lI.exe
C:\documents and settings\mmmu\local settings\temp\h8lI.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Microsoft Office\Office\OSA9.EXE
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker1.exe
C:\Documents and Settings\kpn1\Desktop\HijackThis.exe
C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cww.westchestergov.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://cww.westchestergov.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [sethook] cmd /c start /min cmd /c c:\dell\src_path.cmd
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG -off
O4 - HKLM\..\Run: [NDMAgentEXE] C:\Program Files\Previo\eSupport Essentials Agent\NDMAgent.exe -Logon
O4 - HKLM\..\Run: [AClntUsr] C:\Program Files\Altiris\AClient\AClntUsr.EXE
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NavNT\vptray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - Global Startup: Inventory Scan.LNK = C:\LDClient\LDISCN32.EXE
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Newuser.bat
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20031216/qtinstall.info.apple.com/mickey/us/win/QuickTimeInstaller.exe
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/zuma/popcaploader_v5.cab

thanks again for all your help!!
SpywareShooter
4 Oct 2004, 11:40pm
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

Fix that entry then clear your TEMP files. Then reboot and post a new log.