how do i get rid of trojan-spy.html.smitfraud.c

[springwood]

I was looking online for a soloution to this problem, found a few spyware/adware removers, but was uneasy about using my credit card online whilst im infected with spyware! I followed the previous thread but the txt was different & i did not know what to delete from hijack this - pleeeaaassse help, I feel like such a pleb when it comes to this.


Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\ALGU.EXE
C:\WINDOWS\System32\SPOOLSV32.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\wp.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
C:\WINDOWS\System32\WScript.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\System32\gearsec.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
c:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 1 for hijackthis_199.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_AU&c=Q304&bd=presario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_AU&c=Q304&bd=presario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.ninemsn.com.au/0SEDEAT/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dsl.optusnet.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_AU&c=Q304&bd=presario&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = res://msaps.dll/index.html
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_AU&c=Q304&bd=presario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by OptusNet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: MailTo Class - {FDE3577A-6254-181C-4E11-339E4F746BD3} - C:\WINDOWS\System32\wins32t.dll (file missing)
O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: Tubby - {9EAC0102-5E61-2312-BC2D-76746C56544C} - C:\WINDOWS\System32\vtlbar1.dll (file missing)
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - c:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {D6862A22-1DD6-11D3-BB7C-444553540000} - (no file)
O2 - BHO: ATDP Class - {E3D3AFEE-2172-4ef5-8509-1638AFFF0374} - C:\WINDOWS\atlass.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - c:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: Search Toolbar - {9EAC0102-5E61-2312-BC2D-76746C56544C} - C:\WINDOWS\System32\vtlbar1.dll (file missing)
O3 - Toolbar: SToolbar - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - C:\WINDOWS\stlbd.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [EPSON Stylus C45 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE /P23 "EPSON Stylus C45 Series" /O5 "LPT1:" /M "Stylus C45"
O4 - HKLM\..\Run: [SearchUpgrader] C:\Program Files\Common files\SearchUpgrader\SearchUpgrader.exe
O4 - HKLM\..\Run: [tapisys] C:\WINDOWS\System32\tss.exe
O4 - HKLM\..\Run: [EPSON Stylus C45 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE /P32 "EPSON Stylus C45 Series (Copy 1)" /O6 "USB001" /M "Stylus C45"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKCU\..\Run: [tapisys] C:\WINDOWS\System32\tss.exe
O4 - HKCU\..\Run: [EPSON Stylus C45 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE /P23 "EPSON Stylus C45 Series" /M "Stylus C45" /EF "HKCU"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ALGU] C:\WINDOWS\System32\ALGU.EXE
O4 - HKCU\..\Run: [SPOOLSV32] C:\WINDOWS\System32\SPOOLSV32.EXE
O4 - HKCU\..\Run: [WindowsFY] c:\wp.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O4 - Global Startup: Search.vbs
O8 - Extra context menu item: Shorten URL - http://www.cjb.net/menuext.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Microsoft AntiSpyware helper - {2F116775-9CBC-480A-96CD-A66245C22E28} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {2F116775-9CBC-480A-96CD-A66245C22E28} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {F5CD2C8E-50EC-47E4-BD98-AE99D7DAA1AE} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {F5CD2C8E-50EC-47E4-BD98-AE99D7DAA1AE} - (no file) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://dsl.optusnet.com.au/
O16 - DPF: {11111111-1111-1111-1111-111111111111} -
O16 - DPF: {11111111-1111-1111-1111-111111111157} - ms-its:mhtml:file://c:\nosuch.mht!http://209.8.20.130/dl/adv201/x.chm::/load.exe
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\ied_s7m.cab
O16 - DPF: {11111111-1111-1111-1111-511111113457} - file://c:\x.cab
O16 - DPF: {11111111-1111-1111-1111-511111113458} - file://c:\x.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/MediaAccessVerisign/ie/bridge-c5.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} -
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_mp3.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {D03A1C33-1913-4533-A8C1-F2C8D13045DE} - http://www.cjb.net/search.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34545} - C:\WINDOWS\System32\vbsys2 (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

[Buckeye_Sam]

Let's see what we can do for you.

Please remove these entries from Add/Remove Programs in the Control Panel(if present):

Media Pass
Media Access
My Way
Security iGuard
Search Upgrader


Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows (http://www.short-media.com/forum/showpost.php?p=172588&postcount=3)

Place a checkmark next to these entries, close all browsers and windows, and have HijackThis fix them by clicking Fix Checked:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = res://msaps.dll/index.html
R3 - URLSearchHook: MailTo Class - {FDE3577A-6254-181C-4E11-339E4F746BD3} - C:\WINDOWS\System32\wins32t.dll (file missing)
O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: Tubby - {9EAC0102-5E61-2312-BC2D-76746C56544C} - C:\WINDOWS\System32\vtlbar1.dll (file missing)
O2 - BHO: (no name) - {D6862A22-1DD6-11D3-BB7C-444553540000} - (no file)
O2 - BHO: ATDP Class - {E3D3AFEE-2172-4ef5-8509-1638AFFF0374} - C:\WINDOWS\atlass.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: Search Toolbar - {9EAC0102-5E61-2312-BC2D-76746C56544C} - C:\WINDOWS\System32\vtlbar1.dll (file missing)
O3 - Toolbar: SToolbar - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - C:\WINDOWS\stlbd.dll
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [SearchUpgrader] C:\Program Files\Common files\SearchUpgrader\SearchUpgrader.exe
O4 - HKLM\..\Run: [tapisys] C:\WINDOWS\System32\tss.exe
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKCU\..\Run: [tapisys] C:\WINDOWS\System32\tss.exe
O4 - HKCU\..\Run: [ALGU] C:\WINDOWS\System32\ALGU.EXE
O4 - HKCU\..\Run: [SPOOLSV32] C:\WINDOWS\System32\SPOOLSV32.EXE
O4 - HKCU\..\Run: [WindowsFY] c:\wp.exe
O4 - Global Startup: Search.vbs
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Microsoft AntiSpyware helper - {2F116775-9CBC-480A-96CD-A66245C22E28} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {2F116775-9CBC-480A-96CD-A66245C22E28} - (no file) (HKCU)
O9 - Extra button: Microsoft AntiSpyware helper - {F5CD2C8E-50EC-47E4-BD98-AE99D7DAA1AE} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {F5CD2C8E-50EC-47E4-BD98-AE99D7DAA1AE} - (no file) (HKCU)
O16 - DPF: {11111111-1111-1111-1111-111111111111} -
O16 - DPF: {11111111-1111-1111-1111-111111111157} - ms-its:mhtml:file://c:\nosuch.mht!http://209.8.20.130/dl/adv201/x.chm::/load.exe
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\ied_s7m.cab
O16 - DPF: {11111111-1111-1111-1111-511111113457} - file://c:\x.cab
O16 - DPF: {11111111-1111-1111-1111-511111113458} - file://c:\x.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/M...e/bridge-c5.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} -
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} (Installer Class) - http://www.xxxtoolbar.com/ist/softw....0/0006_mp3.cab
O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34545} - C:\WINDOWS\System32\vbsys2 (file missing)


Reboot your computer into Safe Mode (http://www.bleepingcomputer.com/forums/tutorial61.html)

Then delete these files or directories (Do not be concerned if they do not exist):

c:\x.cab
c:\ied_s7m.cab
c:\wp.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\stlbd.dll
C:\WINDOWS\atlass.dll
C:\WINDOWS\System32\SPOOLSV32.EXE
C:\WINDOWS\System32\ALGU.EXE
C:\WINDOWS\System32\tss.exe
C:\WINDOWS\System32\vtlbar1.dll
C:\WINDOWS\System32\wins32t.dll
C:\Program Files\Media Access
C:\Program Files\Security iGuard
C:\Program Files\MyWay
C:\Program Files\Common files\SearchUpgrader



Reboot your computer to go back to normal mode.



Please follow these instructions to run Adware.

Download, install, update, configure, and run Ad-Aware SE Personal 1.05.

Download Ad-Aware SE Personal 1.05:

Download Ad-Aware SE Personal 1.05 (http://www.majorgeeks.com/download506.html).
Save aawsepersonal.exe to a convenient location.

Install Ad-Aware SE Personal 1.05:

Double-click on aawsepersonal.exe to install the program.
Follow the default settings for installation.
After the program has finished installing uncheck the "Perform a full system scan now", "Update definition file now", and "Open the help file now" boxes.

Update Ad-Aware SE Personal 1.05:

Double-click the Ad-Aware SE Personal icon on your desktop.
Click "Check for updates now" then click "Connect".
It will check for any updates. If any are found click "OK" to download and install the updates. Once it has finished click "Finish".

Configure Ad-Aware SE Personal 1.05:

Click on the Gear button at the top of the window.
Click "General" on the left hand side to display the General Settings box.

Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:

"Automatically save logfile"
"Automatically quarantine objects prior to removal"
"Safe Mode (always request confirmation)"
"Prompt to update outdated definitions" - change to 7 days from the default 14.


Click "Scanning" on the left hand side to display the Scan Settings box.

Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:

"Scan within archives"
"Select drives & folders to scan" - select your hard drive(s).
"Scan active processes"
"Scan registry"
"Deep-scan registry"
"Scan my IE favorites for banned URLs"
"Scan my Hosts file"


Click "Advanced" on the left hand side to display the Advanced Settings box.

Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:

"Move deleted files to Recycle Bin"
"Include additional object information"
"Include negligible objects information"
"Include environment information"


Click "Defaults" on the left hand side to display the Default Settings box.

Make sure these items have your preferred settings in them.:

"Default homepage"
"Default searchpage"


Click "Tweak" on the left hand side to display the Tweak Settings box.

Click the + (plus) sign next to the Log Files section. This will expand the section.
Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:

"Include basic Ad-Aware settings in log file"
"Include additional Ad-Aware settings in log file"
"Include reference summary in log file"
"Include alternate data stream details in log file"

Click the + (plus) sign next to the Scanning Engine section. This will expand the section.
Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:

"Unload recognized processes & modules during scan"
"Scan registry for all users instead of current user only"
"Obtain command line of scanned processes"

Click the + (plus) sign next to the Cleaning Engine section. This will expand the section.
Make sure these items have a green check next to them. If they do not, click once on the circle next to them to put a green checkmark:

"Always try to unload modules before deletion"
"During removal, unload Explorer and IE if necessary"
"Let Windows remove files in use at next reboot"
"Delete quarantined objects after restoring"


Once you are done with these settings, click "Proceed" to save them.
This will take you back to the main screen.

Run Ad-Aware SE Personal 1.05:

Click the "Start" button.
Uncheck the "Search for negligible risk entries" entry.
Choose the "Use custom scanning options" scan mode.
Click the "Next" button.
Ad-Aware will begin to scan for malware residing on your computer.
Allow the scan to finish.
Right-click on any entry in the list and click "Select All" to select the whole list.
Click "Next" and choose "OK" at the prompt to quarantine and remove the objects.




Reboot and post a new hijackthis log and we'll see what's left.

[springwood]

here is my latest logfile - the blue screen has gone things are looking good so far(fingers crossed)


Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\System32\gearsec.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
c:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 7 for hijackthis_199.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_AU&c=Q304&bd=presario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_AU&c=Q304&bd=presario&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nzherald.co.nz/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dsl.optusnet.com.au/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_AU&c=Q304&bd=presario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by OptusNet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - c:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - c:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [EPSON Stylus C45 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE /P23 "EPSON Stylus C45 Series" /O5 "LPT1:" /M "Stylus C45"
O4 - HKLM\..\Run: [EPSON Stylus C45 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE /P32 "EPSON Stylus C45 Series (Copy 1)" /O6 "USB001" /M "Stylus C45"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKCU\..\Run: [EPSON Stylus C45 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE /P23 "EPSON Stylus C45 Series" /M "Stylus C45" /EF "HKCU"
O4 - HKCU\..\Run: [WindowsFY] c:\wp.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O8 - Extra context menu item: Shorten URL - http://www.cjb.net/menuext.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://dsl.optusnet.com.au/
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {D03A1C33-1913-4533-A8C1-F2C8D13045DE} - http://www.cjb.net/search.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

[Buckeye_Sam]

Fix this line with hijackthis.

O4 - HKCU\..\Run: [WindowsFY] c:\wp.exe

Delete this file.

c:\wp.exe


Reboot and post a new hijackthis log.

[springwood]

hi, new log for today - blue screen has gone now just black screen, not too concerned about that tho.

thank you so much for the help, you have been a godsend.


Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\System32\gearsec.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
c:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 9 for hijackthis_199.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_AU&c=Q304&bd=presario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_AU&c=Q304&bd=presario&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nzherald.co.nz/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dsl.optusnet.com.au/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_AU&c=Q304&bd=presario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by OptusNet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - c:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - c:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [EPSON Stylus C45 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE /P23 "EPSON Stylus C45 Series" /O5 "LPT1:" /M "Stylus C45"
O4 - HKLM\..\Run: [EPSON Stylus C45 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE /P32 "EPSON Stylus C45 Series (Copy 1)" /O6 "USB001" /M "Stylus C45"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKCU\..\Run: [EPSON Stylus C45 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE /P23 "EPSON Stylus C45 Series" /M "Stylus C45" /EF "HKCU"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O8 - Extra context menu item: Shorten URL - http://www.cjb.net/menuext.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://dsl.optusnet.com.au/
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {D03A1C33-1913-4533-A8C1-F2C8D13045DE} - http://www.cjb.net/search.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

[Buckeye_Sam]

Your log looks clean to me! Now let's see about fixing your desktop.

Download the following reg file to your desktop by right clicking on the link, and selecting save as.

http://www.bleepingcomputer.com/files/reg/smitfraud.reg

Once it has downloaded, double-click on the smitfraud.reg file on your desktop and when it asks if you would like to merge the data, click on the Yes button.

Reboot your computer and you should now be able to change your desktop settings back to how you would like it. If your desktop still looks strange, go into your display properties and click on the Themes tab. Change the theme to Windows XP and you will now be using the default Windows XP settings. Then change them as you see fit.

Let me know how it turns out.

[springwood]

all is good! - thank you so much for helping me out, ill try & stay out of trouble for a while.
Resolved!
cheers
dj.

[Buckeye_Sam]

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

You can find instructions on how to enable and reenable system restore here:

Managing Windows Millenium System Restore (http://www.bleepingcomputer.com/forums/index.php?showtutorial=63)

or

Windows XP System Restore Guide (http://www.bleepingcomputer.com/forums/index.php?showtutorial=56)

Renable system restore with instructions from tutorial above


Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.

Change the Download signed ActiveX controls to Prompt

Change the Download unsigned ActiveX controls to Disable

Change the Initialize and script ActiveX controls not marked as safe to Disable

Change the Installation of desktop items to Prompt

Change the Launching programs and files in an IFRAME to Prompt

Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.

If it prompts you as to whether or not you want to save the settings, press the Yes button.

Next press the Apply button and then the OK to exit the Internet Properties page.



Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

See this link for a listing of some online & their stand-alone antivirus programs:

Virus, Spyware, and Malware Protection and Removal Resources (http://www.bleepingcomputer.com/forums/index.php?showtopic=405)


Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Understanding and Using Firewalls (http://www.bleepingcomputer.com/forums/index.php?showtutorial=60)


Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

A tutorial on installing & using this product can be found here:

Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers (http://www.bleepingcomputer.com/forums/index.php?showtutorial=43)


Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

A tutorial on installing & using this product can be found here:

Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer (http://www.bleepingcomputer.com/forums/index.php?showtutorial=48)


Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware (http://www.bleepingcomputer.com/forums/index.php?showtutorial=49)


Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.