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View Full Version : Problem of Disconnect from Internet

boci
8 Jun 2005, 6:52pm
Hi, i am connecting to internet with adsl . After 1-2 minute i cannot open the web pages or msn. Please help me. Here is the Hijackthis log.

Logfile of HijackThis v1.99.1
Scan saved at 20:44:20, on 08.06.2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\userinit32.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Media Access\MediaAccK.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Media Access\MediaAccess.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Conexant\AccessRunner ADSL\CnxDslTb.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\tr-tr\msnappau.exe
D:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\DOCUME~1\gokce\LOCALS~1\Temp\Geçici Dizin 2 (hijackthis.zip için)\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Bağlantılar
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=userinit.exe,userinit32.exe
O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem220.dll (file missing)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\tr-tr\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\tr-tr\msntb.dll
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [CnxDslTaskBar] "C:\Program Files\Conexant\AccessRunner ADSL\CnxDslTb.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\tr-tr\msnappau.exe"
O4 - HKLM\..\Run: [24Soru] C:\Program Files\24Soru\24soru.exe -m
O4 - HKLM\..\Run: [MessengerPlus3] "D:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKCU\..\Run: [MessengerPlus3] "D:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1A781DED-C22D-4153-3213-A3211E29DF13} (GameDesire Card Games) - http://67.15.101.3/g_bin/eng/cards_2_0_0_62.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei-2/SmileyCentralFWBInitialSetup1.0.0.8-2.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1112299077350
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by14fd.bay14.hotmail.msn.com/activex/HMAtchmt.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{D5395167-F855-4C07-9FB8-9E34100C9172}: NameServer = 195.175.37.14 195.175.37.69
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Hardware Clock Driver (hwclock) - Unknown owner - C:\WINDOWS\System32\hwclock.exe (file missing)
Buckeye_Sam
9 Jun 2005, 3:14am
Please remove these entries from Add/Remove Programs in the Control Panel(if present):

Messenger Plus
Media Access



Please make sure that you can VIEW ALL HIDDEN FILES. (http://www.short-media.com/forum/showpost.php?p=172588&postcount=3)

Place a checkmark next to these entries, close all browsers and windows, and have HijackThis fix them by clicking Fix Checked:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=userinit.exe,userinit32.exe
O2 - BHO: BHObj Class - {00000010-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem220.dll (file missing)
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocach...up1.0.0.8-2.cab
O23 - Service: Hardware Clock Driver (hwclock) - Unknown owner - C:\WINDOWS\System32\hwclock.exe (file missing)


Reboot your computer into SAFE MODE (http://www.bleepingcomputer.com/forums/tutorial61.html)

Then delete these files or directories (Do not be concerned if they do not exist):

C:\WINDOWS\System32\hwclock.exe
C:\WINDOWS\nem220.dll
C:\Program Files\Media Access
userinit32.exe


Reboot your computer to go back to normal mode.



Please run at least two of these online scans.
Make sure they are set to clean automatically:

Panda Virus Scan (http://www.pandasoftware.com/activescan/com/activescan_principal.htm)

Bit Defender (http://www.bitdefender.com/scan/licence.php)

TrendMicro Housecall (http://housecall60.trendmicro.com/en/start_corp.asp?id=scan)

There will be files that these scans will not remove. Please include that information in your next post.


Reboot and post a new hijackthis log and the info from your virus scans.
boci
10 Jun 2005, 2:27pm
I cant delete O23 - Service: Hardware Clock Driver (hwclock) - Unknown owner - C:\WINDOWS\System32\hwclock.exe (file missing) but i cant find hwclock.exe file in my computer. Here is the another log file. I scan my computer from online scanners. But find nothing.

Logfile of HijackThis v1.99.1
Scan saved at 16:23:28, on 10.06.2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Conexant\AccessRunner ADSL\CnxDslTb.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\tr-tr\msnappau.exe
D:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\PROGRA~1\A4Tech\Keyboard\Ikeymain.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\DOCUME~1\gokce\LOCALS~1\Temp\Geçici Dizin 8 (hijackthis.zip için)\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Bağlantılar
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\tr-tr\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\tr-tr\msntb.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [CnxDslTaskBar] "C:\Program Files\Conexant\AccessRunner ADSL\CnxDslTb.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\tr-tr\msnappau.exe"
O4 - HKLM\..\Run: [24Soru] C:\Program Files\24Soru\24soru.exe -m
O4 - HKLM\..\Run: [MessengerPlus3] "D:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iKeyWorks] C:\PROGRA~1\A4Tech\Keyboard\Ikeymain.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1A781DED-C22D-4153-3213-A3211E29DF13} (GameDesire Card Games) - http://67.15.101.3/g_bin/eng/cards_2_0_0_62.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1112299077350
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://by14fd.bay14.hotmail.msn.com/activex/HMAtchmt.ocx
O17 - HKLM\System\CCS\Services\Tcpip\..\{D5395167-F855-4C07-9FB8-9E34100C9172}: NameServer = 195.175.37.14 195.175.37.69
O20 - AppInit_DLLs: MsgPlusLoader.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Hardware Clock Driver (hwclock) - Unknown owner - C:\WINDOWS\System32\hwclock.exe (file missing)
Buckeye_Sam
11 Jun 2005, 12:45pm
Click Start -> Run -> (type) services.msc

Scroll down and find the service called Hardware Clock Driver When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.


Run Hijackthis and click on Open the Misc Tools section -> Delete an NT Service
Copy and paste this into the text box and click OK.

hwclock


Reboot and post a new hijackthis log.