Dr Watson: urgent help needed

[maxmilitia]

Hi, first post here so sorry if i'm doing anything wrong.

First up i'm running XP Pro with Service Pack 2.

My Problem is with Dr Watson Debugger.
It occurs when i open a folder containing any video files, before i run any files in the folder i get a hour glass and then nothing happens. When i bring up the task manager it has dr watson on the list, when i close this program it closes the folder containing the videos.

Basically this means i cannot run any video files and as i'm doing an editing course at college this is a BIG problem.

Now after some google searching, i found a microsoft page about how to disable it, so i did.
Now what i get is an error message instead, which then closes the folder!
So same problem really.

Heres what the error message says exactly:

Explorer.exe - Application Error
The instruction at "0x022c3397" referenced memory at "0x00000000".
The memory could not be "written".

i then click to terminate as its my only option!

Any help would be great as i really don't know what to do, prior to this problem i had just run scan disk and a disk cleanup.

Max

[alexramirez]

Hi, first post here so sorry if i'm doing anything wrong.

First up i'm running XP Pro with Service Pack 2.

My Problem is with Dr Watson Debugger.
It occurs when i open a folder containing any video files, before i run any files in the folder i get a hour glass and then nothing happens. When i bring up the task manager it has dr watson on the list, when i close this program it closes the folder containing the videos.

Basically this means i cannot run any video files and as i'm doing an editing course at college this is a BIG problem.

Now after some google searching, i found a microsoft page about how to disable it, so i did.
Now what i get is an error message instead, which then closes the folder!
So same problem really.

Heres what the error message says exactly:

Explorer.exe - Application Error
The instruction at "0x022c3397" referenced memory at "0x00000000".
The memory could not be "written".

i then click to terminate as its my only option!

Any help would be great as i really don't know what to do, prior to this problem i had just run scan disk and a disk cleanup.

Max

Hi, enter on the resources of the computer, open disk C:\Document an settings\YuorNameFolder\Local formulations
clean into the folders...internet files...temp...and chronology
then test your applications...
Sorry for my english no good...I hope to be useful...
Hi...Alex....

[profdlp]

You most likely are having this problem because Windows likes to create a thumbnail view of video files. For large files this can cause your system to hang.

See if this helps:

Download the attached program (shexview.zip), unzip it, then run shexview.exe.

Look for the extentsion named "Video Thumbnail Extractor" and disable it.

Let us know how it goes. :)

[joeyonastick]

Many thanks! I've had this same problem and I followed your advice and disabled the Video Thumbnail Extractor. No more frozen screens!

[profdlp]

Glad to hear it! :cheers:

[PaulHrrsn3]

So did I have the same problem and I followed your advice and disabled the Video Thumbnail Extractor. No more frozen screens!

Thanks for the advice.

Paul :thumbsup:

:Rocker:

[profdlp]

Great! :woowoo:

[PaulHrrsn3]

It went for the day but still can't open files with videos in the folder.

Please can you help


Paul

[PaulHrrsn3]

Every time I open a file with video clip in it my folder closses Please Help

:aol:

Paul :respect:

[profdlp]

The fact that you're getting a memory error likely means that either you have failing memory, or a driver is trying to access a part of memory which has been reserved for something else.

To answer the question about the physical state of your RAM, give Memtest-86 (http://www.short-media.com/download.php?dc=58) a pass or two. If you find no problems there, we'll move on to the second issue. :)