Rundll Error - Help!

[vits5]

Recently cleaned up my daughter's PC that was inundated with spyware, adware, and so on. I used SpyBot and Ad-Aware to clean it. Once finished, I rebooted her PC and although everything appears to be good, I am now getting the following dll error upon booting:

"Error loading EGDACCESS_1069.dll. The specified module could not be found".

I can click 'ok' and go about my computing, but the message always reappears upon reboot. I assume this dll belonged to something that Spybot and/or Ad-Aware removed, but I'm not sure how to stop this message from appearing on boot. Any assistance you can provide is greatly appreciated.

[Kwitko]

Sounds like a leftover DLL from some spyware app. A HijackThis log should reveal the entry and make it easier to remove. Please post a log here.

[vits5]

Sounds like a leftover DLL from some spyware app. A HijackThis log should reveal the entry and make it easier to remove. Please post a log here.

Listed below, please find latest HiJack This log. In addition to the above problem, I am also getting pop-ups. Maybe you can see something in the log that can remove these. Thanks in advance.

Logfile of HijackThis v1.99.1
Scan saved at 12:39:09 PM, on 11/27/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\program files\mailskinner\mailskinner.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\My Documents\Mom\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us8.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.patmedia.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us8.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=488
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Instant Access] rundll32.exe EGDACCESS_1069.dll,InstantAccess
O4 - HKCU\..\Run: [MailSkinner] c:\program files\mailskinner\mailskinner.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01BE5BD7-B2DD-48B3-A759-59265A91E787} - http://akamai.downloadv3.com/binaries/EGDAccess/EGDACCESS_1064_XP.cab
O16 - DPF: {07C9CFC7-DE33-4A0C-9FFB-CDFBA843B157} - http://akamai.downloadv3.com/binaries/EGDAccess/EGDACCESS_1063_XP.cab
O16 - DPF: {17BFC8DA-B4D6-4DB9-AA40-1CD32EDA9845} - http://scripts.downloadv3.com/binaries/EGDAccess/EGDACCESS_1066_ASPIV4_XP.cab
O16 - DPF: {26D73573-F1B3-48C9-A989-E6CE071957A1} - http://akamai.downloadv3.com/binaries/EGDAccess/EGDACCESS_1057_XP.cab
O16 - DPF: {3446598E-00E4-4B5E-99A6-87ECCA8324A2} - http://akamai.downloadv3.com/binaries/EGDAccess/EGDACCESS_1056_XP.cab
O16 - DPF: {BA749BC1-143E-430D-B1DA-1D2AF67A3658} - http://scripts.downloadv3.com/binaries/EGDAccess/EGDACCESS_1069_XP.cab
O16 - DPF: {E114CD5B-17CE-4807-890E-7B1EDF9F2E5E} - http://scripts.downloadv3.com/binaries/EGDAccess/EGDACCESS_1066_XP.cab
O16 - DPF: {EF4DCD99-D26B-44A4-BA77-CFDCC97E7291} - http://akamai.downloadv3.com/binaries/EGDAccess/EGDACCESS_1062_XP.cab
O16 - DPF: {FA83E942-B796-46DE-9155-1632ECC5473B} - http://akamai.downloadv3.com/binaries/EGDAccess/EGDACCESS_1061_XP.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: OPXPGina - C:\Program Files\Softex\OmniPass\opxpgina.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe

[Kwitko]

Yep, it's there:
O4 - HKCU\..\Run: [Instant Access] rundll32.exe EGDACCESS_1069.dll,InstantAccess

[Trogan]

These entries should go aswell:

O16 - DPF: {01BE5BD7-B2DD-48B3-A759-59265A91E787} - http://akamai.downloadv3.com/binari...ESS_1064_XP.cab
O16 - DPF: {07C9CFC7-DE33-4A0C-9FFB-CDFBA843B157} - http://akamai.downloadv3.com/binari...ESS_1063_XP.cab
O16 - DPF: {17BFC8DA-B4D6-4DB9-AA40-1CD32EDA9845} - http://scripts.downloadv3.com/binar...6_ASPIV4_XP.cab
O16 - DPF: {26D73573-F1B3-48C9-A989-E6CE071957A1} - http://akamai.downloadv3.com/binari...ESS_1057_XP.cab
O16 - DPF: {3446598E-00E4-4B5E-99A6-87ECCA8324A2} - http://akamai.downloadv3.com/binari...ESS_1056_XP.cab
O16 - DPF: {BA749BC1-143E-430D-B1DA-1D2AF67A3658} - http://scripts.downloadv3.com/binar...ESS_1069_XP.cab
O16 - DPF: {E114CD5B-17CE-4807-890E-7B1EDF9F2E5E} - http://scripts.downloadv3.com/binar...ESS_1066_XP.cab
O16 - DPF: {EF4DCD99-D26B-44A4-BA77-CFDCC97E7291} - http://akamai.downloadv3.com/binari...ESS_1062_XP.cab
O16 - DPF: {FA83E942-B796-46DE-9155-1632ECC5473B} - http://akamai.downloadv3.com/binari...ESS_1061_XP.cab


Also, you should go to Windows Update and download all high priority updates including SP2 and the latest version of IE.

[vits5]

Yep, it's there:
O4 - HKCU\..\Run: [Instant Access] rundll32.exe EGDACCESS_1069.dll,InstantAccess

THANK YOU FOR YOUR TIME!

[vits5]

These entries should go aswell:

O16 - DPF: {01BE5BD7-B2DD-48B3-A759-59265A91E787} - http://akamai.downloadv3.com/binari...ESS_1064_XP.cab
O16 - DPF: {07C9CFC7-DE33-4A0C-9FFB-CDFBA843B157} - http://akamai.downloadv3.com/binari...ESS_1063_XP.cab
O16 - DPF: {17BFC8DA-B4D6-4DB9-AA40-1CD32EDA9845} - http://scripts.downloadv3.com/binar...6_ASPIV4_XP.cab
O16 - DPF: {26D73573-F1B3-48C9-A989-E6CE071957A1} - http://akamai.downloadv3.com/binari...ESS_1057_XP.cab
O16 - DPF: {3446598E-00E4-4B5E-99A6-87ECCA8324A2} - http://akamai.downloadv3.com/binari...ESS_1056_XP.cab
O16 - DPF: {BA749BC1-143E-430D-B1DA-1D2AF67A3658} - http://scripts.downloadv3.com/binar...ESS_1069_XP.cab
O16 - DPF: {E114CD5B-17CE-4807-890E-7B1EDF9F2E5E} - http://scripts.downloadv3.com/binar...ESS_1066_XP.cab
O16 - DPF: {EF4DCD99-D26B-44A4-BA77-CFDCC97E7291} - http://akamai.downloadv3.com/binari...ESS_1062_XP.cab
O16 - DPF: {FA83E942-B796-46DE-9155-1632ECC5473B} - http://akamai.downloadv3.com/binari...ESS_1061_XP.cab


Also, you should go to Windows Update and download all high priority updates including SP2 and the latest version of IE.


THANK YOU FOR YOUR TIME!