trojans + desktop problems :( ... i need some help please!

[lcmatt]

basically, i don't know much of anything about computers, but mine has been going crazy. whenever i log on, my desktop icons wont load, nor will the bar at the bottom. i can still run programs off the task manager though. also, my computer has been shutting itself down and restarting randomly. i know i've got lots of trojans, but i've got no idea how to remove them. i'd be really really be grateful for some help please!

Logfile of HijackThis v1.99.1
Scan saved at 5:03:58 PM, on 5/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\DllHost.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
R3 - URLSearchHook: (no name) - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: (no name) - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {54e35660-1570-4068-89c0-5271d4548791} - C:\WINDOWS\system32\trcbvedn.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: MSEvents Object - {6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} - C:\WINDOWS\system32\vtutt.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - (no file)
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimize
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [KAZAA] C:\Program Files\Kazaa\kazaa.exe /SYSTRAY
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points manager.exe -s
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [BestPopUpKiller] C:\Program Files\BestPopUpKiller\BestPopupKiller.exe /startup
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - HKCU\..\RunOnce: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -trayboot
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: ICQ 4.0 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab28578.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/CDT/ie/bridge-c18.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} -
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab28578.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{92766D97-A28C-4A95-BB45-439A1AFA9E0F}: NameServer = 166.102.165.13 166.102.165.11
O20 - AppInit_DLLs: pushow72.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: vtutt - C:\WINDOWS\system32\vtutt.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPxySvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe





*KASPERSKY ON-LINE SCANNER REPORT*
Monday, May 08, 2006 8:51:14 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2
(Build 2600)
Kaspersky On-line Scanner version: 5.0.78.0
Kaspersky Anti-Virus database last update: 8/05/2006
Kaspersky Anti-Virus database records: 180826

*Scan Settings*
Scan using the following antivirus database standard
Scan Archives true
Scan Mail Bases true
*Scan Target* My Computer
A:\
C:\
D:\
*Scan Statistics*
Total number of scanned objects 79048
Number of viruses found 6
Number of infected objects 11
Number of suspicious objects 0
Duration of the scan process 01:27:07


*Infected Object Name* *Virus Name* *Last Action*
C:\Documents and Settings\Family\Desktop\released
freshazimiz.zip/YSB_toolBar.exe/stream Infected:
Trojan-Downloader.Win32.IstBar.no skipped
C:\Documents and Settings\Family\Desktop\released
freshazimiz.zip/YSB_toolBar.exe Infected:
Trojan-Downloader.Win32.IstBar.no skipped
C:\Documents and Settings\Family\Desktop\released freshazimiz.zip ZIP:
infected - 2 skipped
C:\Documents and Settings\Sue Mattingly\Application
Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\javainstaller.jar-5ad1bcbe-4661dda6.zip/javainstaller/InstallerApplet.class
Infected: Trojan-Downloader.Java.OpenStream.w skipped
C:\Documents and Settings\Sue Mattingly\Application
Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\javainstaller.jar-5ad1bcbe-4661dda6.zip
ZIP: infected - 1 skipped
C:\Documents and Settings\Sue Mattingly\Local Settings\Application
Data\Mozilla\Firefox\Profiles\xtno0rw6.default\Cache\3B236937d01
Infected: Trojan-Downloader.Win32.IstBar.gen skipped
C:\Documents and Settings\Sue Mattingly\Local Settings\Application
Data\Mozilla\Firefox\Profiles\xtno0rw6.default\Cache\9AA5263Ed01
Infected: Trojan-Downloader.Win32.IstBar.gen skipped
C:\Documents and Settings\Sue Mattingly\Local
Settings\Temp\ICD2.tmp\BridgeX.dll Infected:
Trojan-Downloader.Win32.Briss.a skipped
C:\WINDOWS\browserxtras\pn\remove.exe/data0003 Infected:
Trojan-Downloader.Win32.Keenval.f skipped
C:\WINDOWS\browserxtras\pn\remove.exe NSIS: infected - 1 skipped
C:\WINDOWS\system32\sqqaywwm.dll Infected: Trojan.Win32.Crypt.o skipped
*Scan process completed.*






*BitDefender Online Scanner*









*Scan report generated at: Wed, May 10, 2006 - 18:37:01*

* *









*Scan path: *A:\;C:\;D:\;









* *









*Statistics*

Time



01:21:33

Files



452975

Folders



3061

Boot Sectors



2

Archives



2107

Packed Files



65117









*Results*

Identified Viruses



6

Infected Files



7

Suspect Files



0

Warnings



0

Disinfected



0

Deleted Files



7









*Engines Info*

Virus Definitions



374337

Engine build



AVCORE v1.0 (build 2310) (i386) (Apr 17 2006 16:24:38)

Scan plugins



13

Archive plugins



40

Unpack plugins



4

E-mail plugins



6

System plugins



1









*Scan Settings*

First Action



Disinfect

Second Action



Delete

Heuristics



Yes

Enable Warnings



Yes

Scanned Extensions



*;

Exclude Extensions





Scan Emails



Yes

Scan Archives



Yes

Scan Packed



Yes

Scan Files



Yes

Scan Boot



Yes











*Scanned File*



* Status*

C:\Documents and Settings\Family\Desktop\released
freshazimiz.zip=>YSB_toolBar.exe=>(NSIS o)=>lzma_nsis0004



Infected with: Trojan.Downloader.IstBar.OK

C:\Documents and Settings\Family\Desktop\released
freshazimiz.zip=>YSB_toolBar.exe=>(NSIS o)=>lzma_nsis0004



Disinfection failed

C:\Documents and Settings\Family\Desktop\released
freshazimiz.zip=>YSB_toolBar.exe=>(NSIS o)=>lzma_nsis0004



Deleted

C:\Documents and Settings\Family\Desktop\released
freshazimiz.zip=>YSB_toolBar.exe=>(NSIS o)



Update failed

C:\Documents and Settings\Sue Mattingly\Application
Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\javainstaller.jar-5ad1bcbe-4661dda6.zip=>javainstaller/InstallerApplet.class



Infected with: Trojan.Downloader.Ieax.A

C:\Documents and Settings\Sue Mattingly\Application
Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\javainstaller.jar-5ad1bcbe-4661dda6.zip=>javainstaller/InstallerApplet.class



Disinfection failed

C:\Documents and Settings\Sue Mattingly\Application
Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\javainstaller.jar-5ad1bcbe-4661dda6.zip=>javainstaller/InstallerApplet.class



Deleted

C:\Documents and Settings\Sue Mattingly\Application
Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\javainstaller.jar-5ad1bcbe-4661dda6.zip



Updated

C:\Documents and Settings\Sue Mattingly\Desktop\Lauren's
Folder\SmileyCentralFFSetup2.0.4.17.exe



Infected with: Trojan.Muldrop.1326.AG

C:\Documents and Settings\Sue Mattingly\Desktop\Lauren's
Folder\SmileyCentralFFSetup2.0.4.17.exe



Disinfection failed

C:\Documents and Settings\Sue Mattingly\Desktop\Lauren's
Folder\SmileyCentralFFSetup2.0.4.17.exe



Deleted

C:\Documents and Settings\Sue Mattingly\Local
Settings\Temp\ICD2.tmp\BridgeX.dll



Infected with: Trojan.Downloader.Briss.A

C:\Documents and Settings\Sue Mattingly\Local
Settings\Temp\ICD2.tmp\BridgeX.dll



Disinfection failed

C:\Documents and Settings\Sue Mattingly\Local
Settings\Temp\ICD2.tmp\BridgeX.dll



Deleted

C:\System Volume
Information\_restore{74ED7671-2AD2-4132-B6C7-E921F6545073}\RP670\A0096419.exe



Infected with: Trojan.Muldrop.1326.AG

C:\System Volume
Information\_restore{74ED7671-2AD2-4132-B6C7-E921F6545073}\RP670\A0096419.exe



Disinfection failed

C:\System Volume
Information\_restore{74ED7671-2AD2-4132-B6C7-E921F6545073}\RP670\A0096419.exe



Deleted

C:\WINDOWS\browserxtras\pn\remove.exe



Infected with: Trojan.Downloader.Keenval.F

C:\WINDOWS\browserxtras\pn\remove.exe



Disinfection failed

C:\WINDOWS\browserxtras\pn\remove.exe



Deleted

C:\WINDOWS\system32\sqqaywwm.dll



Infected with: Trojan.Crypt.O

C:\WINDOWS\system32\sqqaywwm.dll



Disinfection failed

C:\WINDOWS\system32\sqqaywwm.dll



Deleted





* *









* *











i really hope i posted this all correctly for you.

[Shaba]

Hi lcmatt

Let's start with this:

Follow these instructions to remove Vundo ->
http://www.short-media.com/forum/showthread.php?t=39544

Uninstall via add/remove program (control panel):

AltnetPointsManager
(Kazaa) <--- optional, but I highly recommend you to uninstall it
Media Access
SpyKiller

Fix with HjT (open HijackThis, click do a system scan only, checkmark these and press fix checked):

R3 - URLSearchHook: (no name) - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
O2 - BHO: (no name) - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - (no file)
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - (no file)
O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points manager.exe -s
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/CDT/ie/bridge-c18.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} -
O20 - AppInit_DLLs: pushow72.dll

Please download ATF Cleaner by Atribune (http://www.atribune.org/ccount/click.php?id=1) and save
it to desktop. Don't use it yet.

Please download ewido anti malware it is a free version of the program -> http://www.ewido.net/en/download/

1. Install ewido security suite
2. When installing, under "Additional Options" uncheck..
* Install background guard
* Install scan via context menu
3. Launch ewido, there should be an icon on your desktop, double-click it.
4. The program will now open to the main screen.
5. When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
6. You will need to update ewido to the latest definition files.
* On the left hand side of the main screen click update.
* Then click on Start Update.
7. The update will start and a progress bar will show the updates being installed.
(the status bar at the bottom will display ("Update successful")

If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates -> http://www.ewido.net/en/download/updates/

Once the updates are installed do the following:

Reboot your computer in SafeMode by doing the following:

1. Restart your computer
2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3. Instead of Windows loading as normal, a menu should appear
4. Select the first option, to run Windows in Safe Mode.

Delete these, if found:

c:\program files\altnet
C:\Program Files\Media Access
C:\Program Files\Kazaa <---- optional
C:\Program Files\SpyKiller
C:\Documents and Settings\Family\Desktop\released
freshazimiz.zip
pushow72.dll (search with Find-function)

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit to close ATF-Cleaner.

Then launch ewido:

* Click on scanner
* Click on Complete System Scan and the scan will begin.
* You will be prompted to clean the first infection.
* Select "Perform action on all infections", then proceed.
* Once the scan has completed, there will be a button located on the bottom of the screen named Save report
* Click Save report.
* Save the report .txt file to your desktop or a location where you can find it easily.

Close ewido security suite.

Reboot back to normal mode

Send a fresh HjT log, ewido report and contents of C:\vundofix.txt

[lcmatt]

well, my desktop icons and bar has reappeared :) thanks.
and here are my logs....


Logfile of HijackThis v1.99.1
Scan saved at 4:37:36 AM, on 5/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\System32\igfxtray.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\DllHost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {54e35660-1570-4068-89c0-5271d4548791} - C:\WINDOWS\system32\trcbvedn.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimize
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Trickler] "c:\documents and settings\sue mattingly\local settings\temp\fsg_4203.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BestPopUpKiller] C:\Program Files\BestPopUpKiller\BestPopupKiller.exe /startup
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: ICQ 4.0 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab28578.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab28578.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{92766D97-A28C-4A95-BB45-439A1AFA9E0F}: NameServer = 166.102.165.13 166.102.165.11
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPxySvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe



---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 4:28:47 AM, 5/11/2006
+ Report-Checksum: EBCC1E83

+ Scan result:

HKLM\SOFTWARE\Altnet -> Adware.Altnet : Cleaned with backup
HKLM\SOFTWARE\Classes\MediaAccX.Installer -> Adware.WinAd : Cleaned with backup
HKLM\SOFTWARE\Classes\MediaAccX.Installer\CLSID -> Adware.WinAd : Cleaned with backup
HKLM\SOFTWARE\Classes\TopSearch.TSLink -> Adware.Altnet : Cleaned with backup
HKLM\SOFTWARE\Classes\TopSearch.TSLink\CLSID -> Adware.Altnet : Cleaned with backup
HKLM\SOFTWARE\Classes\TopSearch.TSLink\CurVer -> Adware.Altnet : Cleaned with backup
HKLM\SOFTWARE\Classes\TopSearch.TSLink.1 -> Adware.Altnet : Cleaned with backup
HKLM\SOFTWARE\Gator.com -> Adware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Gator -> Adware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Gator\dyn -> Adware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Gator\dyn\GCH -> Adware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Gator\dyn\GCH\_gi -> Adware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Gator\stat -> Adware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\GInternet -> Adware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\GInternet\Proxy -> Adware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Trickler -> Adware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Trickler\Files -> Adware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Trickler\Files\Bundle -> Adware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Trickler\Files\Bundle\chk -> Adware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Trickler\Files\Bundle\dl -> Adware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Trickler\Files\OemResDll -> Adware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Trickler\Files\OemResDll\chk -> Adware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Trickler\Files\OemResDll\dl -> Adware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Trickler\Files\SilentSetup -> Adware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Trickler\Files\SilentSetup\chk -> Adware.Gator : Cleaned with backup
HKLM\SOFTWARE\Gator.com\Trickler\Files\SilentSetup\dl -> Adware.Gator : Cleaned with backup
HKLM\SOFTWARE\PerfectNav -> Adware.KeenValue : Cleaned with backup
HKLM\SOFTWARE\PerfectNav\BHO -> Adware.KeenValue : Cleaned with backup
HKLM\SOFTWARE\PerfectNav\BHO\HomePage -> Adware.KeenValue : Cleaned with backup
HKLM\SOFTWARE\PerfectNav\BHO\RedirectURLS -> Adware.KeenValue : Cleaned with backup
HKU\S-1-5-21-1085031214-1958367476-682003330-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6DD0BC06-4719-4BA3-BEBC-FBAE6A448152} -> Adware.Virtumonde : Cleaned with backup
:mozilla.6:C:\Documents and Settings\Family\Application Data\Mozilla\Firefox\Profiles\olnsmpb8.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned with backup
:mozilla.7:C:\Documents and Settings\Family\Application Data\Mozilla\Firefox\Profiles\olnsmpb8.default\cookies.txt -> TrackingCookie.Statcounter : Cleaned with backup
:mozilla.12:C:\Documents and Settings\Family\Application Data\Mozilla\Firefox\Profiles\olnsmpb8.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned with backup
:mozilla.17:C:\Documents and Settings\Family\Application Data\Mozilla\Firefox\Profiles\olnsmpb8.default\cookies.txt -> TrackingCookie.Advertising : Cleaned with backup
:mozilla.18:C:\Documents and Settings\Family\Application Data\Mozilla\Firefox\Profiles\olnsmpb8.default\cookies.txt -> TrackingCookie.Advertising : Cleaned with backup
:mozilla.21:C:\Documents and Settings\Family\Application Data\Mozilla\Firefox\Profiles\olnsmpb8.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned with backup
:mozilla.22:C:\Documents and Settings\Family\Application Data\Mozilla\Firefox\Profiles\olnsmpb8.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned with backup
:mozilla.23:C:\Documents and Settings\Family\Application Data\Mozilla\Firefox\Profiles\olnsmpb8.default\cookies.txt -> TrackingCookie.Advertising : Cleaned with backup
:mozilla.24:C:\Documents and Settings\Family\Application Data\Mozilla\Firefox\Profiles\olnsmpb8.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned with backup
:mozilla.25:C:\Documents and Settings\Family\Application Data\Mozilla\Firefox\Profiles\olnsmpb8.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned with backup
:mozilla.26:C:\Documents and Settings\Family\Application Data\Mozilla\Firefox\Profiles\olnsmpb8.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned with backup
:mozilla.29:C:\Documents and Settings\Family\Application Data\Mozilla\Firefox\Profiles\olnsmpb8.default\cookies.txt -> TrackingCookie.Doubleclick : Cleaned with backup
:mozilla.34:C:\Documents and Settings\Family\Application Data\Mozilla\Firefox\Profiles\olnsmpb8.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned with backup
C:\Documents and Settings\Family\Cookies\family@aavalue[1].txt -> TrackingCookie.Aavalue : Cleaned with backup
C:\Documents and Settings\Family\Cookies\family@ad.yieldmanager[2].txt -> TrackingCookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Family\Cookies\family@cornerstone.122.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Family\Cookies\family@cpvfeed[2].txt -> TrackingCookie.Cpvfeed : Cleaned with backup
C:\Documents and Settings\Family\Cookies\family@h.starware[2].txt -> TrackingCookie.Starware : Cleaned with backup
C:\Documents and Settings\Family\Cookies\family@lovefreegames.aavalue[1].txt -> TrackingCookie.Aavalue : Cleaned with backup
C:\Documents and Settings\Family\Cookies\family@revenue[1].txt -> TrackingCookie.Revenue : Cleaned with backup
C:\Documents and Settings\Family\Cookies\family@stats1.reliablestats[1].txt -> TrackingCookie.Reliablestats : Cleaned with backup
C:\Documents and Settings\Family\Cookies\family@www.myaffiliateprogram[2].txt -> TrackingCookie.Myaffiliateprogram : Cleaned with backup
C:\Documents and Settings\Family\Local Settings\Temporary Internet Files\Content.IE5\7T6FNHIS\WinFixer2006FreeInstall[1].exe -> Not-A-Virus.Downloader.Win32.WinFixer.b : Cleaned with backup
C:\Documents and Settings\Sue Mattingly\Desktop\setup.exe -> Hijacker.Agent.hi : Cleaned with backup
C:\Documents and Settings\Sue Mattingly\My Documents\Downloads\by MoshAsh..cracking the ap calculus test 07.zip/setup.exe -> Hijacker.Agent.hi : Cleaned with backup
C:\WINDOWS\system32\pushow13.dll -> Adware.AdvertMen : Cleaned with backup
C:\WINDOWS\system32\pushow25.dll -> Adware.AdvertMen : Cleaned with backup


::Report End




VundoFix V4.2.74

Checking Java version...

Java version is 1.4.2.5

Scan started at 3:03:22 AM 5/11/2006

Listing files found while scanning....

C:\WINDOWS\system32\vtutt.dll
C:\WINDOWS\system32\ttutv.ini
C:\WINDOWS\system32\ttutv.bak1
C:\WINDOWS\system32\ttutv.bak2
C:\WINDOWS\system32\ttutv.ini2
C:\WINDOWS\system32\ttutv.tmp

C:\WINDOWS\system32\ttutv.bak1
C:\WINDOWS\system32\ttutv.bak2
C:\WINDOWS\system32\ttutv.tmp
C:\WINDOWS\system32\ttutv.ini
C:\WINDOWS\system32\ttutv.ini2
C:\WINDOWS\system32\vtutt.dll
C:\WINDOWS\system32\ttutv.ini2
C:\WINDOWS\system32\ttutv.bak2
C:\WINDOWS\system32\ttutv.tmp
C:\WINDOWS\system32\ttutv.ini
C:\WINDOWS\system32\ttutv.ini2
C:\WINDOWS\system32\vtutt.dll
Attempting to delete C:\WINDOWS\system32\vtutt.dll
C:\WINDOWS\system32\vtutt.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\ttutv.ini
C:\WINDOWS\system32\ttutv.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\ttutv.bak1
C:\WINDOWS\system32\ttutv.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\system32\ttutv.bak2
C:\WINDOWS\system32\ttutv.bak2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\ttutv.ini2
C:\WINDOWS\system32\ttutv.ini2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\ttutv.tmp
C:\WINDOWS\system32\ttutv.tmp Has been deleted!

Performing Repairs to the registry.
Done!

[Shaba]

Yes, that's looking much better :)

Still couple of things to do:

Fix with HjT (open HijackThis, click do a system scan only, checkmark these and press fix checked):

O2 - BHO: (no name) - {54e35660-1570-4068-89c0-5271d4548791} - C:\WINDOWS\system32\trcbvedn.dll
O4 - HKLM\..\Run: [Trickler] "c:\documents and settings\sue mattingly\local settings\temp\fsg_4203.exe"

Delete these:

C:\WINDOWS\system32\trcbvedn.dll
C:\documents and settings\sue mattingly\local settings\temp\fsg_4203.exe

Java update:

Click Start -> Control Panel and doubleclick Java-icon (coffee cup).
Go to "Update" - tab . Update your Java by clicking "Update Now" and then reboot.
If you are unable to perform an automatic update, please download Java from this address:


http://www.java.com/en/download/manual.jsp


After reboot, go back to Control Panel and Java.
In Temporary Internet Files, click Delete Files-button.
Make sure that all these three options are checkmarked:


Downloaded Applets
Downloaded Applications
Other Files


Click OK in "Delete Temporary Internet Files" window.

After that, you can uninstall older version of Java via Add/remove programs in Control Panel

It should look like this:

Java 2 Runtime Environment, SE v1.4.2_05

Reboot and send a fresh HjT log.

[lcmatt]

so, i've completed all the steps you listed..
except in the temp folder, fsg_4203.exe wasn't there..
and i also have a question..
when i rebooted in safe mode, i had trouble with the F8 key, so i got into it by running msconfig.exe...... now every time i restart the computer a message box pops up that says :

You have used the System Configuration Utility to make changes to the way Windows starts.

The System Configuration Utility is currently in Diagnostic or Selective Startup mode, causing this message to be displayed and the utility to run everytime Windows starts.

Choose the Normal Startup mode on the General tab to start Windows normally and undo the changes you made using the System Configuration Utility.

with a check box below it with the message :
Don't show this message or launch the System Configuration Utility when Windows starts.


i'm just not sure what i should do about that..

but here's my log

Logfile of HijackThis v1.99.1
Scan saved at 4:18:42 PM, on 5/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\mspaint.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\DllHost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimize
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BestPopUpKiller] C:\Program Files\BestPopUpKiller\BestPopupKiller.exe /startup
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: &AOL Toolbar Search - res://c:\program files\aol\aol toolbar 2.0\aoltbhtml.dll/search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: ICQ 4.0 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab28578.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab28578.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{92766D97-A28C-4A95-BB45-439A1AFA9E0F}: NameServer = 166.102.165.13 166.102.165.11
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPxySvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe



thanks again for all your help. i'd be lost by myself

[Shaba]

That's normal.

It will encounter whenever you have used msconfig.

Just checkmark "Don't show this message" and it won't bother you anymore :)

Log is clean.