Hi All... I've got this issue!!!!

[Erikaleec]

:bigggrin: Hi everyone... i'm new so i hope you don't mind if i made a mistake with my problems...

I have this Fujitsu-Siemens laptop, the problem is that the older user of it put some BIOS password that obviously i don't now... it's a Phoenix 4.0 release 6.0 but i don't know how to clear it or change it!!!

Thank you for all the comments!!!!

[CB]

First thing to try is to call the company who made the laptop, and let them know your problem. Some manufacturers build in a extra manufactuer password that will allow you to access the BIOS thru a backdoor, or some other feature that allows the BIOS security to be bybassed.

If they wont help, there is usually a jumper or a solder point (hopeully a jumper) that will allow you to reset the CMOS or you could simply remove the CMOS battery for a few minutes, but both of these options require you to open the case.

Did you get the original Operator's Manual?

[Erikaleec]

First thing to try is to call the company who made the laptop, and let them know your problem. Some manufacturers build in a extra manufactuer password that will allow you to access the BIOS thru a backdoor, or some other feature that allows the BIOS security to be bybassed.

If they wont help, there is usually a jumper or a solder point (hopeully a jumper) that will allow you to reset the CMOS or you could simply remove the CMOS battery for a few minutes, but both of these options require you to open the case.

Did you get the original Operator's Manual?

i didn't get it, and i cannot contact the company because they dont want that we get some privilegies with the laptops. then... i need to figure it out all by myself...

Any idea?

[CB]

What's the exact model of the laptop?

[Erikaleec]

it's a Fujitsu-Siemens E Series Lifebook

thank you!!!!

[CB]

Okay, from what I can find about this notebook, it was specifically designed to be a 'High Security' notebook, so there are no backdoor passwords, and no dipswitches or jumpers that can reset CMOS.

This means that the only way you'll be able to get this done is by opening up the case and removing the CMOS battery for a few seconds. This will reset the CMOS to factory settings.

If you're not comfortable working inside of computrers, don't try this yourself. Take it to someone who has experience working inside of laptops. If you do try it yourself, be carefull. Even when it's unplugged, a laptop is a great shock hazard because of the amount of power in the battery in addition to the power left in the caps. There is also the chance you could damage other components while looking for/removing the CMOS battery.

You're looking for something that looks like a large watch battery. It's usually under the keyboard. Good luck.

[Erikaleec]

Thank you for this advices... i will try to do it, or find someone who can do this. :D