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View Full Version : Please help me remove TrojanHorse Downloader Generic2.DVI


digi_gal
10 Jul 2006, 11:08am
Hi there

Can someone please help me remove TrojanHorse Downloader Generic2.DVI. When AVG runs a scan it is reporting that I now how the above virus but it can not heal or delete the infection. Please tell me what I am required to do to remove this.

I have just run hijackthis and here is the logfie.


Logfile of HijackThis v1.99.1
Scan saved at 7:33:17 PM, on 10/07/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\ALCMTR.EXE
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe
C:\Program Files\InterVideo\Common\Bin\WinRemote.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\CapeSoft Email Server\EmailServer.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\GetRight\getright.exe
C:\Program Files\GetRight\getright.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_AU&c=Q405&bd=pavilion&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_AU&c=Q405&bd=pavilion&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.goodhue.co.nz/kyle/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_AU&c=Q405&bd=pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_AU&c=Q405&bd=pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_AU&c=Q405&bd=pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_AU&c=Q405&bd=pavilion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_AU&c=Q405&bd=pavilion&pf=desktop
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Home Theater SchSvr] "C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe"
O4 - HKLM\..\Run: [WINREMOTE] "C:\Program Files\InterVideo\Common\Bin\WinRemote.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [EPSON Stylus C45 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE /P23 "EPSON Stylus C45 Series" /O6 "USB001" /M "Stylus C45"
O4 - HKLM\..\Run: [\\LIZZY\PRINTER] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE /P15 "\\LIZZY\PRINTER" /O15 "\\LIZZY\PRINTER" /M "Stylus C45"
O4 - HKLM\..\Run: [\\LIZZY\PRINTER3] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE /P16 "\\LIZZY\PRINTER3" /O16 "\\LIZZY\PRINTER3" /M "Stylus C45"
O4 - HKLM\..\Run: [\\LIZZY\PRINTER2] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE /P16 "\\LIZZY\PRINTER2" /O16 "\\LIZZY\PRINTER2" /M "Stylus C45"
O4 - HKLM\..\Run: [\\LIZZY\PRINTER6] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE /P16 "\\LIZZY\PRINTER6" /O16 "\\LIZZY\PRINTER6" /M "Stylus C45"
O4 - HKLM\..\Run: [\\LIZZY\PRINTER5] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE /P16 "\\LIZZY\PRINTER5" /O16 "\\LIZZY\PRINTER5" /M "Stylus C45"
O4 - HKLM\..\Run: [\\LIZZY\PRINTER4] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE /P16 "\\LIZZY\PRINTER4" /O16 "\\LIZZY\PRINTER4" /M "Stylus C45"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: CapeSoft Email Server.lnk = C:\Program Files\CapeSoft Email Server\EmailServer.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: GetRight - Tray Icon.lnk = C:\Program Files\GetRight\getright.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {200B3EE9-7242-4EFD-B1E4-D97EE825BA53} (VerifyGMN Class) - http://h20270.www2.hp.com/ediags/gmn/install/hpobjinstaller_gmn.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{43A2757F-5194-40FC-98B8-E2A7CF48463E}: NameServer = 203.84.67.20 203.88.255.99
O17 - HKLM\System\CS1\Services\Tcpip\..\{43A2757F-5194-40FC-98B8-E2A7CF48463E}: NameServer = 203.84.67.20 203.88.255.99
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Hope that you can help.

Thanks.

Crunchie
11 Jul 2006, 12:04pm
Can you please do the following.

Scan with HiJackThis, then check(tick) the following, if present:


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY... on&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TY... on&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TY...ion&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY... on&pf=desktop

O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file)

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = ?

O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe (file missing)


Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders: (http://www.xtra.co.nz/help/0,,4155-1916458,00.html)

files...

C:\WINDOWS\ALCMTR.EXE

-

Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in "Safe Mode (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam)".

-

Reboot.

===============

Please download and install ewido anti-spyware tool (http://www.ewido.net/en/product/) Close all other Applications Select language click Ok Click I Agree Click next Click Install Click Finish Wait and Ewido will open to the main screen automatically. Wait again a few minutes and Ewido Should Auto update itself. If it doesn't click update at top of screen. This in very important to get updates When updating has finished. Close Ewido.If you have an "always on" connection to the internet, physically disconnect that connection until you are finished with Safe Mode and have rebooted back into normal mode. Next, please reboot your computer in Safe Mode by doing the following: Restart your computer After hearing your computer beep once during startup, but before the Windows icon appears, press F8. Instead of Windows loading as normal, a menu should appear use arrow up to highlight Select the first option, to run Windows in Safe Mode hit enter. For additional help in booting into Safe Mode, see the following site: HERE (http://www.pchell.com/support/safemode.shtml)

You MUST manage to get into Safe Mode for the fix to work.Make sure to close all open windows/programs/folders. Have nothing else open while ewido performs its scan! Open Ewido Click on scanner top of Ewido sceen Click on Settings Under How to Act click on Recommended Action choose Quarantine Under How to scan all boxes should be selected Under Possibly unwanted software all boxes should be selected On right side under Reports: click on Automatically generate report after every scan. Under What to scan select scan every file Click On scan Tab Click on Complete system scan Let the program scan the machine It can take awhile give it time. When scan has finished At bottom of screen click Apply all Actions Click Save report Click Save Report as (Save as window's screen should pop up.) Click desktop Click Save Exit ewidoReboot back to normal mode