Golden Retriever Cash Back

[kt127]

Hi,

I have a pop-up problem and think it might be due to this GOlden Retriever Cash Back program that is installed. I read some of your other forums on this, but it looks like there might be a different solution for every computer. Anyways...here is my hijackthis log file. Thanks!

Logfile of HijackThis v1.99.1
Scan saved at 8:25:04 AM, on 9/2/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\CxtPls\CxtPls.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\macromed\flash\GetFlash.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Rochelle\LOCALS~1\Temp\Temporary Directory 3 for hijackthis_199.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\mgs.exe
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: InfoDocReader Object - {39D36F7F-81ED-45DC-87A3-A51824966B06} - C:\WINDOWS\system32\sstqq.dll
O2 - BHO: ohb Class - {49256FE8-6394-4ACE-939C-22F35CA042AD} - C:\WINDOWS\system32\nst5.dll
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows Service Manager] C:\WINDOWS\mgs.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: eBay - Homepage - {EF79EAC5-3452-4E02-B8BD-BA4C89F1AC7A} - C:\Program Files\IrfanView\Ebay\Ebay.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/ClickYesToContinue/ie/bridge-c356.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab?
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcophotocenter.com/CostcoUpload.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O20 - Winlogon Notify: sstqq - C:\WINDOWS\system32\sstqq.dll
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

[skywalker45]

Hi and welcome to Short Media. You are currently running Hijack This from a temp directory here:

C:\DOCUME~1\Rochelle\LOCALS~1\Temp\Temporary Directory 3 for hijackthis_199.zip\HijackThis.exe

Please make a new folder like this:

C:\HJT

Move the file HijackThis.exe into the new folder. Run the program again and post a new log.
:)

[kt127]

oops, sorry! here is the new log file:

Logfile of HijackThis v1.99.1
Scan saved at 11:52:52 PM, on 9/2/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\CxtPls\CxtPls.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\mgs.exe
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: InfoDocReader Object - {39D36F7F-81ED-45DC-87A3-A51824966B06} - C:\WINDOWS\system32\sstqq.dll
O2 - BHO: ohb Class - {49256FE8-6394-4ACE-939C-22F35CA042AD} - C:\WINDOWS\system32\nst5.dll
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows Service Manager] C:\WINDOWS\mgs.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: eBay - Homepage - {EF79EAC5-3452-4E02-B8BD-BA4C89F1AC7A} - C:\Program Files\IrfanView\Ebay\Ebay.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/ClickYesToContinue/ie/bridge-c356.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab?
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcophotocenter.com/CostcoUpload.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O20 - Winlogon Notify: sstqq - C:\WINDOWS\system32\sstqq.dll
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

[skywalker45]

First things first. You have a Vundo infection. Follow the steps below:

Please download VundoFix.exe (http://www.atribune.org/ccount/click.php?id=4) to your desktop.

Double-click VundoFix.exe to run it.
Click the Scan for Vundo button.
Once it's done scanning, click the Remove Vundo button.
You will receive a prompt asking if you want to remove the files, click YES
Once you click yes, your desktop will go blank as it starts removing Vundo.
When completed, it will prompt that it will shutdown your computer, click OK.
Turn your computer back on.
Please post the contents of C:\vundofix.txt and a new HiJackThis log.


We'll do this first then take care of the rest.

[kt127]

thanks for the help so far!

here is vundofix.txt:


VundoFix V6.1.2

Checking Java version...

Java version is 1.4.2.4

Scan started at 7:12:37 PM 9/3/2006

Listing files found while scanning....

C:\WINDOWS\system32\mljgg.dll
C:\WINDOWS\system32\sstqq.dll
C:\WINDOWS\system32\qqtss.ini
C:\WINDOWS\system32\qqtss.bak1
C:\WINDOWS\system32\qqtss.bak2
C:\WINDOWS\system32\qqtss.ini2
C:\WINDOWS\system32\qqtss.tmp
C:\WINDOWS\system32\Drivers\DP.sys

Beginning removal...

Attempting to delete C:\WINDOWS\system32\mljgg.dll
C:\WINDOWS\system32\mljgg.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\sstqq.dll
C:\WINDOWS\system32\sstqq.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\qqtss.ini
C:\WINDOWS\system32\qqtss.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\qqtss.bak1
C:\WINDOWS\system32\qqtss.bak1 Has been deleted!

Attempting to delete C:\WINDOWS\system32\qqtss.bak2
C:\WINDOWS\system32\qqtss.bak2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\qqtss.ini2
C:\WINDOWS\system32\qqtss.ini2 Has been deleted!

Attempting to delete C:\WINDOWS\system32\qqtss.tmp
C:\WINDOWS\system32\qqtss.tmp Has been deleted!

Attempting to delete C:\WINDOWS\system32\Drivers\DP.sys
C:\WINDOWS\system32\Drivers\DP.sys Has been deleted!

Performing Repairs to the registry.
Done!


hjt:

Logfile of HijackThis v1.99.1
Scan saved at 7:24:37 PM, on 9/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\CxtPls\CxtPls.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\mgs.exe
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: InfoDocReader Object - {39D36F7F-81ED-45DC-87A3-A51824966B06} - C:\WINDOWS\system32\sstqq.dll (file missing)
O2 - BHO: ohb Class - {49256FE8-6394-4ACE-939C-22F35CA042AD} - C:\WINDOWS\system32\nst5.dll
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Windows Service Manager] C:\WINDOWS\mgs.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: eBay - Homepage - {EF79EAC5-3452-4E02-B8BD-BA4C89F1AC7A} - C:\Program Files\IrfanView\Ebay\Ebay.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/ClickYesToContinue/ie/bridge-c356.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} (CInstall Class) - http://www.errorguard.com/installation/Install.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab?
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.costcophotocenter.com/CostcoUpload.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

[skywalker45]

Hi. OK Vundo is gone. Good job. Before we fix some entries with Hijack This I would like you to run a Kaspersky online virus scan. You can do that from the link on my signature. Allow the scan to clean whatever if finds. At the end it will give you the option to save a log file. Please save that log and post it back here when you are finished along with a fresh Hijack This log. Then we'll finish cleaning you up.