Random Internet Access Loss

[aaman4567]

ok i have two seperate problems, first my internet randomly closes alot like when im playin on xbox live itll shutdown or something and it kicks me out of the game, and all the computers internets dont work(this happend even before i was playin xbox online) so i dont know what to do with that and the other problem is that i have a WMP54G wireless internet adaptor in my computer and when i boot my computer the icon says disabled when i scroll over it and it has no connection but if i restart my computer then it will work so how do i fix that? if you could help me that would be greatfully appereciated thanks.

[aaman4567]

oh yea my internet provider is comcast.

[mtrox]

So....more on the internet problem. How often? Does it come back by itself and how long is it ususally off? When you say "Comcast" I take it that means its a cable modem? If so, when you loose the 'net, is the TV cable still good? Esp up around channel 54?

Do you know that you loose Comcast or are you all connected wirelessly and what you really loose is the wireless connection?

As for the Linksys WMP54G, don't know if anyone else has that Wireless NIC....if so speak up. Otherwise, you might want to update the driver and check out the Knowlege Base at Linksys. They have one of the better self help sections.

[aaman4567]

the problem happens every day to every other day i would say, it comes back on by itself and it turns of for about a minute to hours(sucks when your playing xbox online and it kicks you off because you lost connection). we have the cable modem and it happens to all computers wireless or not, the main computer that is hooked up to the cable even loses internet. We havent been able to get channel 59 its really blurry but doesnt bother us to much since we dont watch scifi channel.

[mtrox]

So it sounds like it's the cable modem, not the wireless. And the reason I asked about channel 54 (your 59 is close enough) is that I've read that's the part of the bandwidth where the internet signal rides. If that's snowy, then it makes sense that your internet is slow. If someone else can confirm that I'd like to hear. But I'd say it's pointing to you having some noise or other weakness in your cable connection. Have you talked to Comcast about it?

[aaman4567]

i talked to comcast about the internet and they kept saying it wasnt their modem

[mtrox]

i talked to comcast about the internet and they kept saying it wasnt their modem

Do you mean they are saying you bought the modem so they don't think its their problem, or are you saying they don't think the problem is their modem?

[aaman4567]

this is off subject but how do you fix the colors on your monitor, the red and blue are off centerd so it makes the words look blurry.....back to the subject, well we never bought a modem, they gave us one and they said that wasnt the problem, and our router is new, when we had the old one we had problems so we got a new one and still have the problems.

[mtrox]

this is off subject but how do you fix the colors on your monitor, the red and blue are off centerd so it makes the words look blurry.. Right click anywhere on the desktop, then left click Properties, then the Settings tab, then the Advanced button, then start poking around in your video card driver. They're all a little different.

....back to the subject, well we never bought a modem, they gave us one and they said that wasnt the problem, and our router is new, when we had the old one we had problems so we got a new one and still have the problems. I could be overruled here by some guys who have done some cable modem installs, but it sure sounds like a cable (not cable modem) problem to me...regardless of what they guys at Comcast tell you.

[aaman4567]

k Ill call them and see if they can check the cables. (when i emailed he said he ran some tests and they showed up fine, but he could have done it when the internet was working so i dont know what to tell him.)

[aaman4567]

oh yea is there a way you can set your monitor back the the settings it came with? like the defaults?

[mtrox]

k Ill call them and see if they can check the cables. (when i emailed he said he ran some tests and they showed up fine, but he could have done it when the internet was working so i dont know what to tell him.)

If you have a cheap splitter or cheap R59 coax, you will also get the same symptoms. R59 is a bit smaller than R6. It will say what it is right on the casing of the coax. R59 = cheap, R6 = good. Check all your cables right up to the modem. Its a "weakest link in the chain" kinda thing.

oh yea is there a way you can set your monitor back the the settings it came with? like the defaults?

On my ATI there's a big ole "default" button on the "color" tab. Prolly is on yours too whatever it is.

[aaman4567]

i have ati's radeon1950xtx, wheres the default button?

[mtrox]

i have ati's radeon1950xtx, wheres the default button?

Don't know. Mine's an ATI Mobility Radeon 9000. Poke around, you'll find it...or try the help files.....or ATI's site.

[aaman4567]

k thanks for all the help, i really appereciate it.