Internet Connection not Recognized

[GirlFriday]

Hi!

Due to a lost password, I had to reinstall Windows XP Home - while the loss was minimal and I did restore access to my system after reinstalling windows, I can't seem to get Internet Explorer or Mozilla browsers to recognize the existing DSL connections.

I have gone through all of the steps - and while a notification will pop up in the bottom right stating that a connection is live, the browsers don't find it.

Is there any easy fix to this?

Thank you in advance for any help.

Regards,

Katie

[RWB]

You say you've gone through all the steps, but what all have you done?

Checked your IP? Is it a 169.x.x.x IP? Is this wired or wireless? Are you using a router or is your computer plugged directly to a DSL/Cable modem?

[GirlFriday]

The steps that I went through were by going through Control Panel, Internet Options, Setting up connection...checking manual and checking the never dial a connection, etc.

The connection is wired and the DSL cable is direct plug. As I said the connection is noted in the lower right hand icons.

How do I check an IP address?


You say you've gone through all the steps, but what all have you done?

Checked your IP? Is it a 169.x.x.x IP? Is this wired or wireless? Are you using a router or is your computer plugged directly to a DSL/Cable modem?

[RWB]

If it's windows XP, you can right click on the connection and goto status, then select the support TAB at the top... should show an IP there.