Cannot connect download.microsoft.com

[TheHeartSmasher]

I have been trying for some time now on connecting to download.microsoft.com but I always receive server not found. I have no virus, trojans, etc.

I even tried using another PC with Windows.

I am currently running Windows XP Service Pack 2 and have all the most recent Windows Updates.

I currently have a Linksys WUSB54G Wirelless USB Network Adapter.
I can access all other websites without problems.

Thank you for your help in advance.

[shwaip]

can you get to:
http://www.microsoft.com/downloads/Search.aspx?displaylang=en

that's where download.microsoft.com points me anyways. Have you changed your HOSTS file at all?

[TheHeartSmasher]

Yes I can get there without problems
My host file has been unmodified

[Pterocarpous]

Hi Pres'

Try: http://www.microsoft.com/downloads
Check your HOSTS file
WINDOWS -> SYSTEM32 -> DRIVERS -> ETC ->
Open HOSTS w/ Notepad
Look for 127.0.0.1 on download.microsoft.com (or [anything].microsoft.com, for that matter)


EDIT://
Sorry, Pres'. I see you're having the issue on more than 1 computer and that you've already checked your HOSTS file.


Please, disconnect from the router and connect to your broadband modem directly.
Reset your IP config back to dynamic if it's currently configured w/ an Static Address
Turn off - wait 10 seconds - then turn back on your broadband modem
Perform a "repair" on your Internet connection to refresh it
Can you get to the site now?
If you can, reconnect your router and perform a hard reset (this will restore it back to factory defaults - you'll need to re-configure it w/ any custom settings you'd entered previously)
Check w/ Linksys for any firmware updates for the router and apply the latest one if one is available
Before customizing your router configuration again, check to see if you can get to the site now.

[TheHeartSmasher]

I guess I am done then :( I'll have to do extended searches for the downloads on downloads.microsoft.com

[Jonsey]

Try bypassing the local cache of DNS.

See if you can get a connection to http://download.microsoft.com.

Notice that last `.`? That forces you to do a full recursive pull of the DNS information. Give this a shot, if it fails, we can start doing some nslookup work and find out where your name resolution bites it.

[TheHeartSmasher]

Thank you, it has unfortunately failed instantly

[Jonsey]

Hmm... this is going to be hard for me to do a fast write-up of

What you should do is get the IP of one of the root DNS servers (I like G, but they're all the same, nominally). root-servers.org

Using `nslookup` from a command prompt, type in "server AAA.BB.CCC.DDD" in the nslookup prompt, then type the full name of where you're looking for, keeping in mind you can only traverse one `.` per query before you'll need to specify another server.

So, when you give it a root server, and lookup download.microsoft.com it should point you to a list of the .com servers and so on.

If you can traverse this the whole way to microsoft.com, it's either a deeply rooted problem, or nasty freakin' malware.

for the deeply messed-up problems, try a repair install of Windows.... for malware... this is the place to find out. :)

[TheHeartSmasher]

It might be a comcast router because I took my PC to my parents house and could access everything just fine. I don't now why I can't get to it from here though. Router has been reset and everything.

[primesuspect]

It could be a bad routing table. Blow out your router - factory reset