Encarta damaged.

[Thelemech]

Hi - I have Encarta 2004 Standard and 2002 Deluxe on a WXP Pro that is offline
Every time I try to access the deluxe version I get explorer screen saying the page cannot be displayed - saying it may have been removed or had its name changed - all Encarta files are still where they have always been with same name. Also Encarta internal homepage for some reason desires connection to server?
Ran anti spywares anti viruses - nothing
Is there a way to fix this without having to re-install - and kill the updates?

[Lincoln]

I doubt it - diagnosing a problem with a particular product like this rarely goes well. You'll likely need to reinstall at a minimum. You might try CCleaner after the uninstall to get anything extra hanging around.

[Thelemech]

Thought so!
Thanks for the reply!

[GrayFox]

Better then Encarda. (http://www.wikipedia.org/)

[Lincoln]

Better then Encarda. (http://www.wikipedia.org/)
I was tempted to suggest going that route, but I'm sure he has his reasons ;)

[Thelemech]

I was tempted to suggest going that route, but I'm sure he has his reasons ;)

I use both:bigggrin:
And I also have about 7 full good ol space taking "paper:confused::eek:" encyclopedias!

As a writer I can never seem to have enough access to information.