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bschie
11 Aug 2007, 5:10am
So I realized I was running an out of date version of Ad Aware. So I go to the downloads section which takes me to the download.com page with Ad Aware 2007 Free.

New version! SWEET.... or not so sweet?

I download the file and first thing that pops up is AVG saying it's a Trojan and I know that this isn't true so I ignore it. Then when I try to open it, I get a message saying "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."

So I try restarting to see if that makes a difference. Ok so I delete the file and this time try to download it with IE and with AVG disabled and this time..... SAME THING.

I am the admin on this computer so I know it's not that. Any help? Please? :)

Thelemech
11 Aug 2007, 5:26am
So I realized I was running an out of date version of Ad Aware. So I go to the downloads section which takes me to the download.com page with Ad Aware 2007 Free.

New version! SWEET.... or not so sweet?

I download the file and first thing that pops up is AVG saying it's a Trojan and I know that this isn't true so I ignore it. Then when I try to open it, I get a message saying "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."

So I try restarting to see if that makes a difference. Ok so I delete the file and this time try to download it with IE and with AVG disabled and this time..... SAME THING.

I am the admin on this computer so I know it's not that. Any help? Please? :)

Did you un-install ad-aware se? Try that - run ccleaner (including issues)(if you have it) and re -download Ad-Aware 2007 ... then go from there?
Make sure you are downloading from Lavasoft Website(no insult intended !)

bschie
11 Aug 2007, 5:29am
I did uninstall the old version.

I ran ccleaner as well

The Lavasoft website redirects me to download.com just like IC.

I guess I'll try running ccleaner again.

Thelemech
11 Aug 2007, 5:33am
What do you mean same thing - with AVG disabled?

..

bschie
11 Aug 2007, 5:41am
I still get a message saying "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item."

Sorry I should have been clearer.


I just ran ccleaner, rebooted, ran again, downloaded Ad Aware 2007 and I got same results. :(

Thelemech
11 Aug 2007, 5:45am
What version of Windows are you using?

Edit/:Vista is not supported yet.

bschie
11 Aug 2007, 5:59am
XP Pro SP2

bschie
11 Aug 2007, 6:20am
Ok I tried installing it in safemode and got a little farther.

Now it starts the installation but it says the the admin's policy doesn't allow installing.

I tried on the admin account and no nice. I tried going into the policy manager and fixing somethings... nothing.