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Bigciccone
24 Feb 2009, 7:30pm
got this bsod while running superantispyware.. but also got one last night while i was just browsing the internet. I am running windows vista home premium, on a new toshiba laptop
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80001D45369
BCP3: FFFFFA60070727F0
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini020709-01.dmp
C:\Windows\Temp\WER-130214-0.sysdata.xml
C:\Windows\Temp\WERA2D.tmp.version.txt

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Thrax
24 Feb 2009, 10:54pm
What was be blue screen error code? 0x??????????
Bigciccone
25 Feb 2009, 2:23am
What was be blue screen error code? 0x??????????

That i dont know.. i know it was an irql not less or equal one.. my windows explorer is constantly stopping and having to close and restard.
Thrax
25 Feb 2009, 4:08am
Have you tested your hard drive, memory, and verified that your processor temperature is okay? I would start there. If you need further assistance with these troubleshooting steps, it's no problem.
Bigciccone
25 Feb 2009, 9:22pm
Have you tested your hard drive, memory, and verified that your processor temperature is okay? I would start there. If you need further assistance with these troubleshooting steps, it's no problem.

I'd assume for memory use memtest? Hard drive test and processor temp i would not know how to check
Thrax
25 Feb 2009, 9:48pm
Yes, memtest for the memory.
DFT for the hard drive: http://icrontic.com/articles/hard_drive_diagnostics

You may also have an infection of vundo or Smitfraud, so I recommend you run Vundofix and Smitfraudfix before returning to superantispyware.
Bigciccone
27 Feb 2009, 6:22pm
Yes, memtest for the memory.
DFT for the hard drive: http://icrontic.com/articles/hard_drive_diagnostics

You may also have an infection of vundo or Smitfraud, so I recommend you run Vundofix and Smitfraudfix before returning to superantispyware.

Vundo and smitfraud came back clean no problems. I made a bootable disk of DFT and it wouldnt start from the disk, i changed the order of my startup and put my cd/dvd first but it still didnt read it. I forget where i found DFT is there a download link you can give me because i did have trouble finding it.
Thrax
27 Feb 2009, 6:40pm
Try SeaTools for DOS instead.

Download this ISO:
Seagate's <a href="http://download.seagate.com/seatools/registration.nsf/eula/desktop" target="_blank">SeaTools for DOS</a> CD image

Perform a <a href="http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=201271" target="_blank">a long scan</a> with it.
Bigciccone
27 Feb 2009, 7:07pm
Try SeaTools for DOS instead.

Download this ISO:
Seagate's <a href="http://download.seagate.com/seatools/registration.nsf/eula/desktop" target="_blank">SeaTools for DOS</a> CD image

Perform a <a href="http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=201271" target="_blank">a long scan</a> with it.

okay i tried again with dft, and it showed up starting pc dos.. But never moved from that screen. I just tried memtest it starts scan for like 3 seconds and then turn white and all black and nothing happens... I will try seagate tools now.
Bigciccone
27 Feb 2009, 7:18pm
okay i tried again with dft, and it showed up starting pc dos.. But never moved from that screen. I just tried memtest it starts scan for like 3 seconds and then turn white and all black and nothing happens... I will try seagate tools now.

okay i'm having no luck, the seagate pops up and all that and it brings up the user agreements but it the comp freezes up i cant use the mouse or tke keyboard!
RichD
1 Mar 2009, 12:09am
Try MalwareBytes Anti-Malware (http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html).
Bigciccone
1 Mar 2009, 3:45am
Try MalwareBytes Anti-Malware (http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html).

yeah i do use that it comes back clean
pigflipper
1 Mar 2009, 9:31am
My 2c: Hardware.
RichD
1 Mar 2009, 8:41pm
yeah i do use that it comes back clean

If Malwarebytes comes back clean then I am inclined to agree with pigflipper. I Think it is prob hardware
Bigciccone
1 Mar 2009, 11:02pm
If Malwarebytes comes back clean then I am inclined to agree with pigflipper. I Think it is prob hardware

its still under warranty, i'd assume that would be covered...
RichD
2 Mar 2009, 8:56am
its still under warranty, i'd assume that would be covered...

Should be. Make sure you back any data up before you take it back. They will wipe and re-image HD for sure.