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tmh88
15 Mar 2009, 2:39am
I'm using an itouch so i'm keeping this short.

My parents dell dimension 8300 has a Trojan and we can't log into the user accounts on xp. As soon as I try to log in it immediately logs out back to the welcome screen.

I tried to use avg anti virus, and that's when the logging out issue started. I ran it and it detected a bunch of infected files. Restated the computer and couldn't log back in. Same thing happens in safe mode.

Don't have an xp disc for system restore.

Any suggestions?
Thanks

Katana
17 Mar 2009, 1:25am
AVG had a problem a while back with deleting a critical system file that caused such a situation, were you using old definitions ?

Unfortunately, without an XP disc the options are limited.

Does the machine have a Recovery Partition ?