Internet is SO SLOW for 10mb

[Craig Banks]

Hi,
I'm having troubles with my internet, i have a 10 mb internet with virgin but it does not feel as quick as it should.
I used speedtest (http://www.speedtest.net/) and tested it with the London server.

I got:
download - 1.28mb/s
upload - 0.05mb/s
ping - 41ms

can anyone explain why its so slow? :confused:

thanks in advance

[Thrax]

Can you post a picture of your speedtest results? I want to verify something.

[Craig Banks]

thanks for replying,

there it is,

i know i have to have exceptions on peak time,
so i was told by virgin

[Thrax]

Virgin Media does have one of the most strict bandwidth throttling policies in the UK. We wrote about it in February (http://icrontic.com/news/virgin-media-tweaks-traffic-management).

Do you think this may be what's happening?

[Craig Banks]

sorry but i don't really understand what that means, Throttling?
does this mean i get my 10mb during the day then at night it goes down to 2.5mb

[Buddy J]

Yes, it means they'll limit your speed so you don't get the full advertised amount.

[Craig Banks]

ahh,
thanks for explaining it and helping,
i guess ill have to put up with it.

thanks

[revorocks]

hmm strange, I am on the same ISP as you yet my speed is not compromised at night...

[Thrax]

You may not have gone over your bandwidth caps.

[Craig Banks]

so if i play say an hour of cod 5,
does this then mean its gone up from 0 to a certain amount?
then say i use the internet it will go up again until i stop,
but if i go over 10mb it goes down to 2.5mb if that,
but if i dont go over 10mb the i get to keep the 10mb? or does it just go down but not as much?