Re: Welcome to the SVT Discussion forum -Steps to take before posting a HijackThis lo

How to use Hijack This to Generate a Log File


If you still have problems after running Ad Aware and/or Spybot S&D, please download HijackThis from our Security Downloads Page.

Please make sure that HijackThis.exe is in its own folder (eg: c:\hijackthis or C:\HJT). When you use HijackThis to remove unwanted items, it creates backup files. If you ever mistakenly remove an item that you later discover you need, you can recover these items from the backup file. Having HijackThis.exe in its own folder gives these backup files a safe place to reside, and reduces clutter on your Desktop or My Documents folder.

DO NOT RUN HIJACK THIS FROM INSIDE THE ZIP FILE! Make sure to actually EXTRACT the Hijack This.exe program from the Winzip file. Drag it out of the Zip file into the HJT folder you should have made for it, or use the EXTRACT button and browse to the HJT folder you made as the destination for the extraction.

Always make sure that all Internet Explorer or other browser windows are closed when using HJT. Some problems cannot be fixed if they are actively in use by browser windows.



Open HijackThis and click on the "Do a system scan and save a logfile" button





HijackThis will scan and produce in a log in Notepad. Copy and paste the entire contents into your thread. Save the logfile if you want.




Many of the HJT entries are supposed to be there!! Do not delete anything unless you know exactly what you are doing.


Start a new thread in the Security - Spyware / Virus / Trojan forum. Make your thread name understandable, preferably with your username and type of problem you have. In the thread, explain your problem, tell us if you have run AdAware and Spybot as instructed in this thread, then copy all the text from the Hijack This log, and paste it in. Please take a moment to read our thread on Forum Etiquette. A please and thank you make us much more willing to help you out.

If you need assistance with any of these steps, feel free to ask, and someone will help at the earliest convenience.


THE REST OF THE POSTS ON THIS PAGE DO NOT NEED TO BE READ AT THIS TIME IF YOU DO NOT WANT TO. THEY ARE "HOW-TO's" PROVIDED FOR HANDY REFERENCE, AND WE WILL LINK TO THEM TO GIVE INSTRUCTIONS TO USERS FOR TASKS THAT ARE USED OFTEN IN SPYWARE KILLING.



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