Re: Welcome to the SVT Discussion forum -Steps to take before posting a HijackThis lo
How to Show Hidden Files and Folders
You may be asked to manually move or delete some files. Make sure your Windows OS is set to show all hidden files and folders!
(NOTE: This tutorial uses Windows XP as the main guideline, as that is what most users are running on their systems. On other Operating Systems this process will be slightly different. For an explanation on how to do this on other Operating Systems, scroll down a bit further for an explanation on each major Windows OS.)
Open your My Computer Icon, or open any folder on your computer . Click on the Tools Menu, and select -> Folder Options. From the Folder options windows that opens, click on the View tab.
Then:
1 - Set it to "Show hidden files and folders." Uncheck "Hide extensions for known file type." Uncheck "Hide Protected Operating System Files."
2 - Click Apply.
3 - Click on Apply To All Folders. This will set all folders to show any hidden files.
4 - Click OK.
At this point, all files on your hard drive(s) should be visible.
**Note: turning off the option to Hide Protected Operating System Files can be risky, because it leaves important OS files out in the open, where they may be accidentally deleted by users who are not familiar with them! When you are finished cleaning up your infection problem, you should change this option back on.**
HOW TO SHOW HIDDEN FILES AND FOLDERS ON OTHER OPERATING SYSTEMS:
Windows 2000
1- Open My Computer.
2 - Click Tools menu then click Folder Options.
3 - Click the View tab.
4 - Scroll to the "Hidden files and folders" section and click "Show hidden files and folders."
5 - Uncheck the "Hide protected operating system files (recommended)" option. (SEE NOTE ABOVE ON THIS OPTION!) Click Yes to confirm. Then click OK.
Windows ME
1- Open My Computer.
2 - Click the Tools menu then click Folder Options.
3 - Click the View tab.
4 - Scroll to the "Hidden files" section, and click "Show hidden files and folders."
5 - Uncheck the "Hide protected operating system files (recommended)" option. (SEE NOTE ABOVE ON THIS OPTION!) Click Yes to confirm. Then click OK.
7 - Click the Start button -> Programs and Accessories -> Windows Explorer.
8 - Choose the hard drive you wish to view from the left hand pane. Click "View the Entire contents of this drive."
Windows 98
1 - Open My Computer.
2 - Click View menu then click Folder Options.
3 - Select the View tab.
4 - Scroll to the "Hidden files" section Click "Show all files." Then click OK.
Windows 95
1 - Open My Computer.
2 - Click View menu and then click Options.
3 - Click the View tab.
4 - Select the option to "Show all files." Then click OK.
In any case where you have turned off the option to Hide Protected Operating System Files, we recommend you re-enable this option after you are finished cleaning the problems from your computer.
If you need assistance with any of these steps, feel free to ask, and someone will help at the earliest convenience.