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How to Disable System Restore & How to Set a New Restore Point
You may be told to disable System Restore if you are running Windows XP or ME! This prevents your system from re-loading infected files from the Restore directory.
To Disable System Restore:
Click on Start Menu -> Control Panels -> System -> System Restore. Click the checkbox to "Turn off System Restore" for all drives. Click Apply and then click YES to the confirmation dialog that will appear. Then click OK to exit the control panel.
Then proceed to fix your infection problem as instructed.
(
NOTE: In some rare cases, spyware or viruses may disable access to the System control panel. If you cannot access the System control panel by the above procedure, please see the Alternate Methods later in this post to get directly to the System Restore Utility. )
To Re-enable System Restore:
After your problem is fixed, turn System Restore back on with that same control panel. Start Menu -> Control Panels -> System -> System Restore. Uncheck the checkbox "Turn off System Restore" for all drives. This will turn it back on. Click Apply and then OK to exit the control panel.
Then, create a new restore point to be safe. Click Start Menu-> All Programs -> Accessories -> System Tools -> System Restore. When the System Restore Utility opens click "Create a Restore Point" then click Next.
Enter a name for this Restore Point such as "After Sweeping Spyware" or something to that effect (the date will be added automatically) and click Create. This will create a new restore point which hopefully is now clean of whatever problems you had.
Alternate Methods to Enable or Disable System Restore:
1 - Click Start Menu-> All Programs -> Accessories -> System Tools -> System Restore. When the System Restore Utility opens, click on "System Restore Settings", and that will open the control panel which allows you to deactivate System Restore.
2 - Click Start Menu-> RUN. In the Run dialog box, type in "config.msc." When the Configuration utility opens, click "Launch System Restore." This will activate the Restore utility. Click on "System Restore Settings", and that will open the control panel which allows you to deactivate System Restore.
If you need assistance with any of these steps, feel free to ask, and someone will help at the earliest convenience.