MarkTAW said
I have friends who host at rackshack and I warned them of this.

That's one of the problems of hosting at a place like that - you're responsible for securing your own server, doing your own backups, etc. If you don't know what you're doing, you can get screwed.

Mind if I ask if it was a Windows server or a *nix server?

You should be responsible for securing your own server anyway, even if the company that hosts your box claims to secure its network.

You can get screwed even if you do know what you're doing . . . fixes for exploits aren't always updated *before* many servers have been attacked.

I will give you, though, that remote administration is more difficult than if the box is sitting in front of you, even if it's still just typing . . . somehow it just feels better when you can reach out and touch the machine.

Sometimes the intangibles are tangible.