Pc Freezes While Scanning For Spyware Or Virus

Comments

• skywalker45 Bloomington, IN. USA

  September 2006 edited September 2006

  Hi. This could be a problem with hardware but you might want to disable Windows Defender realtime protection while you do the scans. With that said however, run Hijack This again and put a check (tick) next to the following:
  
  R3 - URLSearchHook: (no name) - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - (no file)
  
  Close all other browsers/windows and click Fix Checked.
  
  Close Hijack This and try to run and AV scan or Ad-Aware. Post back here and let me know what happens.

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• moelicious20

  September 2006 edited September 2006

  thanks for your help...i did what you told me and deleted that thing u told me to with hijackthis...and i also uninstalled windows deffender...it still freezes in the middle of scanning for viruses or spyware using all kinds of software (spybot, ad-aware, ewido, free-av, bitdeffender, windows deffender)...even online virus scanners (bitdiffender, microtrend housecall)...and i dont think its a hardware problem cause i didnt install any new hardware for over a year and i just noticed my pc freezing while scanning a couple weeks ago...here is my updated hijackthis log...your help is really appritiated
  
  
  
  Logfile of HijackThis v1.99.1
  Scan saved at 10:44:27 PM, on 9/7/2006
  Platform: Windows XP SP2 (WinNT 5.01.2600)
  MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
  
  Running processes:
  C:\WINDOWS\System32\smss.exe
  C:\WINDOWS\system32\winlogon.exe
  C:\WINDOWS\system32\services.exe
  C:\WINDOWS\system32\lsass.exe
  C:\WINDOWS\system32\svchost.exe
  C:\WINDOWS\System32\svchost.exe
  C:\Program Files\Sygate\SPF\smc.exe
  C:\WINDOWS\Explorer.EXE
  C:\WINDOWS\system32\spoolsv.exe
  C:\PROGRA~1\A4Tech\Keyboard\Ikeymain.exe
  C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe
  C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
  C:\Program Files\Softwin\BitDefender8\bdmcon.exe
  C:\Program Files\Softwin\BitDefender8\bdnagent.exe
  C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
  C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
  C:\WINDOWS\system32\CTsvcCDA.EXE
  C:\Program Files\ewido anti-spyware 4.0\guard.exe
  C:\WINDOWS\system32\svchost.exe
  C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
  C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
  C:\Program Files\Internet Explorer\iexplore.exe
  C:\Documents and Settings\Moe.MOE-DC3DDDC29EF\Desktop\HijackThis.exe
  C:\Program Files\Internet Explorer\iexplore.exe
  
  R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
  R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
  R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
  O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
  O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\Program Files\Panicware\Pop-Up Stopper Pro\CCHelper.dll
  O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
  O3 - Toolbar: Pa&nicware Pop-Up Stopper Pro - {B1E741E7-1E77-40D4-9FD8-51949B9CCBD0} - C:\Program Files\Panicware\Pop-Up Stopper Pro\popuppro.dll
  O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
  O4 - HKLM\..\Run: [iKeyWorks] C:\PROGRA~1\A4Tech\Keyboard\Ikeymain.exe
  O4 - HKLM\..\Run: [WheelMouse] C:\PROGRA~1\A4Tech\Mouse\Amoumain.exe
  O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
  O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
  O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender8\bdmcon.exe"
  O4 - HKLM\..\Run: [BDNewsAgent] "C:\Program Files\Softwin\BitDefender8\bdnagent.exe"
  O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\Program Files\Panicware\Pop-Up Stopper Free Edition\PSFree.exe"
  O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
  O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
  O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
  O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
  O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
  O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
  O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
  O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
  O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
  O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
  O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab40641.cab
  O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
  O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
  O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab32846.cab
  O16 - DPF: {4989312D-58CF-11D5-A7D7-00E02911103E} (Interealty MultiSelect) - http://sef.mlxchange.com/Control/MultiSelectComboBox.cab
  O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by104fd.bay104.hotmail.msn.com/resources/MsnPUpld.cab
  O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab32846.cab
  O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
  O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1128216831703
  O16 - DPF: {6FD482A3-7B57-438B-B040-52CAA30147EE} (MLXchange Client Utils) - http://sef.mlxchange.com/Control/MLXClientUtils.cab
  O16 - DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} (GeacRevw Control) - http://sef.mlxchange.com/Control/IRCSharc.cab
  O16 - DPF: {8C279F4E-917E-4CD2-8DF0-D9C73C0CE763} (ZPA_WheelOfFortune Object) - http://zone.msn.com/bingame/zpagames/zpa_wof.cab40641.cab
  O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
  O16 - DPF: {ADACAA8F-3595-47FE-9C31-9C7471B9BEC7} (OCXDownloadChecker Control) - http://74.238.8.11/cab/OCXChecker_8000.cab
  O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
  O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
  O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/binframework/v10/StProxy.cab41227.cab
  O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
  O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
  O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
  O23 - Service: AntiVir Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
  O23 - Service: AntiVir PersonalEdition Classic Service (AntiVirService) - AVIRA GmbH - C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
  O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
  O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
  O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
  O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
  O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
  O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
  O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)

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