Need assistance

Comments

• Crunchie Mandurah. Western Australia. Member

  September 2006 edited September 2006

  Can you please do the following.
  
  ===============
  
  Scan with HijackThis and then place a check next to all the following, if present:
  
  
  O23 - Service: Print Spooler Service (SpoolSvc224) - Unknown owner - C:\WINDOWS\system32\cjnr4r4dvnldvog.exe
  O23 - Service: Service Cache Terminal (SVCTERM) - Unknown owner - C:\WINDOWS\system32\svscache.exe
  
  
  Now, close all instances of Internet Explorer and any other windows you have open except HiJackThis, click "Fix checked".
  
  ===============
  
  Locate and delete the following item(s), if present. Make sure you are able to view system and hidden files/ folders:
  
  files...
  
  C:\WINDOWS\system32\cjnr4r4dvnldvog.exe
  C:\WINDOWS\system32\svscache.exe
  
  -
  
  Note that some of these file(s)/folder(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them in Safe Mode by doing the following:

  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear.

  Select the first option to run Windows in Safe Mode hit enter.
  
  -
  
  Reboot.
  
  ===============
  
  After rebooting, rescan with hijackthis and post back a new log. Please let me know how your pc is now.

  0
• jkir

  September 2006 edited September 2006

  First I apologize for reply on another thread. Realized it was incorrect after I hit post.
  
  Ok, here is a new HJT file after check marking 2 items above and "fix this" button. As you see after reboot those files are still there. (I did this twice thinking I did a step incorrectly) Although after doing this my firewall is back on!! Yeah. I could not find the files/folder that were mentioned above. On reboot a limeWire popup comes on for new updates. Could this be a problem. What do you think?
  
  Logfile of HijackThis v1.99.1
  Scan saved at 3:44:11 PM, on 9/10/2006
  Platform: Windows XP SP2 (WinNT 5.01.2600)
  MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
  
  Running processes:
  C:\WINDOWS\System32\smss.exe
  C:\WINDOWS\system32\winlogon.exe
  C:\WINDOWS\system32\services.exe
  C:\WINDOWS\system32\lsass.exe
  C:\WINDOWS\system32\Ati2evxx.exe
  C:\WINDOWS\system32\svchost.exe
  C:\WINDOWS\System32\svchost.exe
  C:\WINDOWS\system32\spoolsv.exe
  C:\Program Files\ewido anti-spyware 4.0\guard.exe
  C:\Program Files\Dell\OpenManage\Client\Iap.exe
  C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
  C:\Program Files\Network Associates\VirusScan\mcshield.exe
  C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
  C:\WINDOWS\system32\svchost.exe
  C:\WINDOWS\Explorer.EXE
  C:\Program Files\Analog Devices\Core\smax4pnp.exe
  C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
  C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
  C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
  C:\WINDOWS\System32\DLA\DLACTRLW.EXE
  C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
  C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
  C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
  C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe
  C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
  C:\Program Files\iTunes\iTunesHelper.exe
  C:\Program Files\QuickTime\qttask.exe
  C:\Program Files\ewido anti-spyware 4.0\ewido.exe
  C:\Program Files\iPod\bin\iPodService.exe
  C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
  C:\PROGRA~1\AIM\aim.exe
  C:\Program Files\LimeWire\LimeWire.exe
  C:\Program Files\Common Files\AOL\1149963738\ee\AOLHostManager.exe
  C:\Program Files\Common Files\AOL\1149963738\ee\AOLServiceHost.exe
  C:\Program Files\Common Files\AOL\1149963738\ee\AOLServiceHost.exe
  C:\WINDOWS\system32\wuauclt.exe
  C:\Program Files\HijackThis.exe
  
  R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.iastate.edu/
  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
  R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
  R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
  O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
  O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
  O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
  O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
  O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
  O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
  O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\BAE\BAE.dll
  O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
  O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
  O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
  O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
  O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
  O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
  O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
  O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
  O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
  O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
  O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
  O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
  O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
  O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe"
  O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1149963738\ee\AOLHostManager.exe
  O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
  O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
  O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
  O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
  O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
  O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
  O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
  O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
  O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
  O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
  O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
  O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
  O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
  O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
  O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
  O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
  O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
  O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
  O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1156994624562
  O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
  O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
  O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
  O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
  O23 - Service: Iap - Dell Inc - C:\Program Files\Dell\OpenManage\Client\Iap.exe
  O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
  O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
  O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
  O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
  O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
  O23 - Service: Print Spooler Service (SpoolSvc224) - Unknown owner - C:\WINDOWS\system32\cjnr4r4dvnldvog.exe (file missing)
  O23 - Service: Service Cache Terminal (SVCTERM) - Unknown owner - C:\WINDOWS\system32\svscache.exe (file missing)

  0
• Crunchie Mandurah. Western Australia. Member

  September 2006 edited September 2006

  Go to;
  
  Start>>Run and type regedit
  Press enter.
  Navigate to:
  
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Print Spooler Service (SpoolSvc224)
  
  If Print Spooler Service (SpoolSvc224) exists , right click on it and choose delete from the menu.
  
  Now navigate to:
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_Print Spooler Service (SpoolSvc224)
  
  If LEGACY_Print Spooler Service (SpoolSvc224) exists then right click on it and choose delete from the menu.
  
  Do the same for Service Cache Terminal (SVCTERM)
  
  ==
  
  I notice that you have Limewire in your startup folder, so perhaps there is an update available .

  0
• jkir

  September 2006 edited September 2006

  I was able to remove both from HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\
  
  but I coudn't remove from HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\R oot\LEGACY_
  
  "Error ocurred while deleting"; I also tried to delete in safe mode. Same error...
  
  If needed I have attached a new HJT file:
  Logfile of HijackThis v1.99.1
  Scan saved at 4:39:29 PM, on 9/10/2006
  Platform: Windows XP SP2 (WinNT 5.01.2600)
  MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
  
  Running processes:
  C:\WINDOWS\System32\smss.exe
  C:\WINDOWS\system32\winlogon.exe
  C:\WINDOWS\system32\services.exe
  C:\WINDOWS\system32\lsass.exe
  C:\WINDOWS\system32\Ati2evxx.exe
  C:\WINDOWS\system32\svchost.exe
  C:\WINDOWS\System32\svchost.exe
  C:\WINDOWS\system32\spoolsv.exe
  C:\Program Files\ewido anti-spyware 4.0\guard.exe
  C:\Program Files\Dell\OpenManage\Client\Iap.exe
  C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
  C:\Program Files\Network Associates\VirusScan\mcshield.exe
  C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
  C:\WINDOWS\system32\svchost.exe
  C:\WINDOWS\Explorer.EXE
  C:\Program Files\Analog Devices\Core\smax4pnp.exe
  C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
  C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
  C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
  C:\WINDOWS\System32\DLA\DLACTRLW.EXE
  C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
  C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
  C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
  C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
  C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe
  C:\Program Files\iTunes\iTunesHelper.exe
  C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
  C:\Program Files\QuickTime\qttask.exe
  C:\Program Files\Common Files\AOL\1149963738\ee\AOLHostManager.exe
  C:\Program Files\ewido anti-spyware 4.0\ewido.exe
  C:\PROGRA~1\AIM\aim.exe
  C:\Program Files\Common Files\AOL\1149963738\ee\AOLServiceHost.exe
  C:\Program Files\LimeWire\LimeWire.exe
  C:\Program Files\iPod\bin\iPodService.exe
  C:\Program Files\Common Files\AOL\1149963738\ee\AOLServiceHost.exe
  C:\WINDOWS\system32\wuauclt.exe
  C:\Program Files\HijackThis.exe
  
  R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.iastate.edu/
  R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
  R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
  R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
  O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
  O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
  O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
  O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
  O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
  O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
  O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\BAE\BAE.dll
  O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
  O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
  O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
  O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
  O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
  O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
  O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
  O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
  O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
  O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
  O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
  O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
  O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
  O4 - HKLM\..\Run: [Network Associates Error Reporting Service] "C:\Program Files\Common Files\Network Associates\TalkBack\tbmon.exe"
  O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1149963738\ee\AOLHostManager.exe
  O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
  O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
  O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
  O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
  O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
  O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
  O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
  O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
  O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
  O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
  O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
  O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
  O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
  O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
  O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
  O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
  O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
  O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
  O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1156994624562
  O17 - HKLM\System\CCS\Services\Tcpip\..\{8FEB9B6F-59B2-48CF-A8D2-4E93CCED90FF}: NameServer = 129.186.1.200 129.186.140.200
  O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
  O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
  O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
  O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
  O23 - Service: Iap - Dell Inc - C:\Program Files\Dell\OpenManage\Client\Iap.exe
  O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
  O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
  O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
  O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
  O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe

  0
• Crunchie Mandurah. Western Australia. Member

  September 2006 edited September 2006

  That isn't a problem . How are things with the PC now?

  0
• jkir

  September 2006 edited September 2006

  It seems to be working fine. I appreciate your assistance. Thank you.

  0
• Crunchie Mandurah. Western Australia. Member

  September 2006 edited September 2006

  Now that your PC is clean you need to follow these easy steps to keeping it this way:
  
  Download CCleaner and install, then run it. It will clear out your temp folders.

  1. Uncheck "Cookies" under "Internet Explorer".
  2. Click on Run Cleaner in the lower right-hand corner. This can take quite a while to run.
  3. Close when finished.

  
  Secure your Internet Explorer by going here and following the instructions there.
  
  Better yet, use an alternative browser! Download FireFox and give it a run. It is far more secure than Internet Explorer. Or, you can get Opera which in my opinion, is better still.
  
  Use a firewall to help prevent your PC's control being usurped by undesireables. There is a link to a good, free firewall in my signature.
  
  Install and keep updated, Ewido anti-malware, Ad-Aware SE and Spybot S&D.
  Run them both on a regular basis, following the manufacturer's recommendations.
  
  Install an anti-virus. There are some good, free AV's available today. Make sure that it is updated regularly and have it scan your system often.
  
  Check for Windows Updates. Microsoft regularly post updates for your systems safe running. Make sure to take advantage of this. Reboot when installed and return to make sure there are no others.
  
  
  Clear your Temp folders.
  Clear out your Temporary internet files and other temp files.
  Go to Start > Settings > Control Panel >Internet Options.
  Under the General tab click the Delete temporary internet files,
  delete all Offline content as well. Clear out Cookies.
  
  Also, go to Start > Find/search > Files or folders > in the named box, type: *.tmp and choose Edit > select all -> File > delete.
  
  Empty/delete the entire contents of the C:\Windows\temp folder and C:\temp folder, if you have one. (Contents but not the folder itself.)
  
  C:\Documents and Settings\username\Local Settings\Temp\
  
  In order to view these files you may have to select 'show hidden files/folders.' Instructions on how to here.
  
  Empty the Recycle Bin.
  
  For XP users.
  After something like this it is a good idea to Flush the Restore Points and start fresh.
  To flush the XP system Restore Points.
  
  Go to Start>Run and type msconfig. Press enter.
  
  When msconfig opens, click the Launch System Restore Button.
  On the next page, click the System Restore Settings link on the left.
  
  Check the box labelled 'Turn off System restore'.
  
  Reboot. Go back in and Turn System Restore Back on. A new Restore Point will be created.
  
  Note that all previous restore points will be lost.

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