LOOKS like you have a previously installed OEM that the NAV def server knows about. Some of the Corporates come with limited life licenses also adn the NAV def server now crosschecks against previous reg from same CD. If you are still within your subscription time then Symantec customer service can either unlock your record so that you can then update starting about 24 hours from when you call them or give you a case number and online tech engineering who will email you a new subsription number that will work only for your copy. This has also happened when the computer date is way off and when that happens it is most often also true that the CMOS battery has died and needs replacing and that could cause the BIOS tolosetrack of your HD def also. Check the BIOS date-- if many years off from right when you installed NAV and you changed it to right and this happened call customer service in CA and tell them about it. They deal with misdated machines at NAV install time a lot. also, NAV 2002 probaly willnot reinstall any more, they do expire the installers with a date check too and automaticly invalidate the subscriptions with a date check for some versions of NAV.

This acts like a corporate or OEM (only those have the managed option), and some of the OEMs have exactly 90 days subscription time now. Too many people were getting free defs-- result was too many were not paying, so they cracked down adn then had to crack down again cuz Corps were getting lifetime updates and some OEMS were not expiring and some OEM subscription and some Coprorate subscription codes got to too many warez sites way too often and the Symantec corp predator boxes caught the patterns of too many folks downloading the same defs from too many diferent IPS using the same subscription number and either an admin or a server invalidated same (yes, they also use what they sell big business and it works and can validate def subscriptions also) with some admin study of logs(what YOUR local NAV does is logged nowand servers and humans look atthose logs.

Wiping the defs once, and\or going to Symantec's site and downloading the def set downloader can fix only bad defs with a full replacement set, and the downloader now checks for a valid subscription.

John Danielson.