Originally posted by NightShade737
MrBill: It doesnt matter where you click "Scan for hardware changes" as that doesnt scan particular devices, it just rescans the computer for added or removed plug and play devices. This is also done at boot anyway, so if he has rebooted this won't have any effect.
NS
NS: I know it doesn't matter where you click it.

I had other reasons for him doing it this way. i.e. making SURE the network device shows there and what the status is.
Secondly, I have seen issues with some external CD-RW's where this would make the system recognize the device. Maybe they were hooking up the drive after bootup, but I don't think that was the case. If that doesn't fix it then....
I would remove the device from hardware manager. Reboot and go into the BIOS and disable the network device, save, and let windows boot all the way up. Reboot and go into the BIOS and enable the network device,save and let windows boot all the way up and check device manager....