explorer error

I keep having explorer shut my computer down whenever I try to start a security or spyware program. Here is my log file from hijack this.

Logfile of HijackThis v1.99.1
Scan saved at 2:29:48 PM, on 2/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\iolo\System Mechanic Professional 6\SystemGuardAlerter.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\RFA\rfagent.exe
C:\Program Files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe
C:\Program Files\iolo\System Mechanic Professional 6\PopupBlocker.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Hacker\KAVPF.exe
C:\Program Files\Google\Web Accelerator\GoogleWebAccWarden.exe
C:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtrl.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\Program Files\Google\Web Accelerator\googlewebaccclient.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\explorer.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopOE.exe
C:\DOCUME~1\sue\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://localhost:9100/proxy.pac
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Web Accelerator Helper - {69A87B7D-DE56-4136-9655-716BA50C19C7} - C:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - C:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll
O3 - Toolbar: &Visual Marks - {3F753E5A-DF80-4850-801C-35880F80756C} - C:\PROGRA~1\VISUAL~2\VMarks.dll
O4 - HKLM\..\Run: [SystemGuardAlerter] "C:\Program Files\iolo\System Mechanic Professional 6\SystemGuardAlerter.exe"
O4 - HKLM\..\Run: [KAVPersonal50] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kav.exe" /minimize
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ioloDelayModule] C:\Program Files\iolo\System Mechanic Professional 6\delay.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [rfagent] "C:\Program Files\RFA\rfagent.exe"
O4 - HKCU\..\Run: [SMSystemAnalyzer] "C:\Program Files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe"
O4 - HKCU\..\Run: [System Mechanic Popup Blocker] "C:\Program Files\iolo\System Mechanic Professional 6\PopupBlocker.exe"
O4 - Global Startup: Kaspersky Anti-Hacker.lnk = C:\Program Files\Kaspersky Lab\Kaspersky Anti-Hacker\KAVPF.exe
O4 - Global Startup: Run Google Web Accelerator.lnk = C:\Program Files\Google\Web Accelerator\GoogleWebAccWarden.exe
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: New Task - res://C:\Program Files\Picture Ace\PictureAce.exe/373
O8 - Extra context menu item: Process Links - res://C:\Program Files\Picture Ace\PictureAce.exe/372
O8 - Extra context menu item: Save Image &Z - res://C:\Program Files\Picture Ace\PictureAce.exe/374
O8 - Extra context menu item: Save Image && Back &X - res://C:\Program Files\Picture Ace\PictureAce.exe/377
O8 - Extra context menu item: Save Image && Close &W - res://C:\Program Files\Picture Ace\PictureAce.exe/378
O8 - Extra context menu item: Save Images - res://C:\Program Files\Picture Ace\PictureAce.exe/375
O8 - Extra context menu item: Save Large Image &Q - res://C:\Program Files\Picture Ace\PictureAce.exe/376
O8 - Extra context menu item: Save Large Images - res://C:\Program Files\Picture Ace\PictureAce.exe/371
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iolo System Guard (IOLO_SRV) - Unknown owner - C:\Program Files\iolo\System Mechanic Professional 6\IoloSGCtrl.exe
O23 - Service: kavsvc - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kavsvc.exe

Comments

  • DexterDexter Vancouver, BC Canada
    edited February 2006
    You probably have too many running process trying to do the same thing: protect your computer. Look at what you have running:

    Windows Defender

    Ewido Security Suite

    System Mechanic

    Kaspersky Anti-Hacker


    That may be one too many, they could be conflicting. Ewido - did you pay for that or is it just the trial version? If it is just the trial, uninstall it, the trial expires after a couple of weeks. System Mechanic - has a registry locking tool that may be freezing the system when you launch one of the other apps. Windows Defender - is still in Beta and also has a real time scanning and prevention mechanism.

    Try removing them in this order:

    Windows Defender; Ewido; System Mechanic; Kaspersky Anti-Hacker

    Remove them one at a time and reboot, try launching something that was freezing up, see how it goes. If it still freezes, try the next one, and so on. If you remove all 4 and things still freeze up, then download and run Ccleaner to see if it can remove some extraneous junk from your system that may be causing conflicts, then try again. If that still does not solve it, you can reinstall some of those apps, as the problem lays elsewhere.

    Let us know if this helps.

    Dexter...
  • edited February 2006
    Dexter wrote:
    You probably have too many running process trying to do the same thing: protect your computer. Look at what you have running:

    Windows Defender

    Ewido Security Suite

    System Mechanic

    Kaspersky Anti-Hacker


    That may be one too many, they could be conflicting. Ewido - did you pay for that or is it just the trial version? If it is just the trial, uninstall it, the trial expires after a couple of weeks. System Mechanic - has a registry locking tool that may be freezing the system when you launch one of the other apps. Windows Defender - is still in Beta and also has a real time scanning and prevention mechanism.

    Try removing them in this order:

    Windows Defender; Ewido; System Mechanic; Kaspersky Anti-Hacker

    Remove them one at a time and reboot, try launching something that was freezing up, see how it goes. If it still freezes, try the next one, and so on. If you remove all 4 and things still freeze up, then download and run Ccleaner to see if it can remove some extraneous junk from your system that may be causing conflicts, then try again. If that still does not solve it, you can reinstall some of those apps, as the problem lays elsewhere.

    Let us know if this helps.

    Dexter...
  • edited February 2006
    I uninstalled everyhi8ng and I still have explorer or windows shutting down my computer when I try to olpen programs mainky security types. I did read somewhere that coolwebsearch was stopping people from opening programs, the problem is how can I scan for it my antifrus program is working fine so I know there are no virus's but I can get run any programs to look for coolkwebsearch or any other bug that may be causing my problem. I know it started after a microsft update that's why I wanted to try uninstalling it from my computer but even thoug my system says it is installed and when I do I search I come up with a lot of sp2 related files and someing in the drivers cache a search using the run command comes up as no such file found on comoputer. So I'm really stuck now. Firefox works fine.
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