... customers
I just had a customer come in work who manged to install a pci card backwards. (This is the first customer ive ever seen do this)
his motherboard is now dead so is his wifi card.
Then he asks if we can replace it under warranty.
-_- (We are sending it to the manufacturer for him but don't expect them to replace it)
Ive also seen at least 30 boards where customers installed there ram backwards. frying both the ram module and motherboard. (Some of them only lost a slot, most lost a slot and voltage regluators)
Countless broken cpu pins.
Countless stand off's in the wrong spot on the backplace shorting the motherboard.
And countless boards installed directly to the motherboard tray without stand-off's.
Sorry I just had to post this, What could have possibly been going though this guys mind....
his motherboard is now dead so is his wifi card.
Then he asks if we can replace it under warranty.
-_- (We are sending it to the manufacturer for him but don't expect them to replace it)
Ive also seen at least 30 boards where customers installed there ram backwards. frying both the ram module and motherboard. (Some of them only lost a slot, most lost a slot and voltage regluators)
Countless broken cpu pins.
Countless stand off's in the wrong spot on the backplace shorting the motherboard.
And countless boards installed directly to the motherboard tray without stand-off's.
Sorry I just had to post this, What could have possibly been going though this guys mind....
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Comments
Sure I'll just like glue it back on.
He removed the metal pci bracket part and antenna then proceeded to install it backwards. (This card has the 2 gaps so it can work in both 33mhz and 66mhz pci slots.)
Well, with ram sticks as an exception, they can require a fair bit of force sometimes.
That's almost funny (rather sad) that people could do such cruel things to their hardware. I never knew it was possible to go as far as installing a PCI card backwards without considering your doing it wrong and stopping. =/
It was a wireless card.
I was referring purplez statement below and read it quickly. I read PCI as PCI-E so I was thinking of a video card.
edit: Also just another thing regarding improperly installed motherboards that I mentioned before. Every single customer thinks they got a DOA board. Asus tests their motherboards multiple times before they leave the factory DOA boards do not happen at least not from asus. Are system builder has built thousands of machines with asus motherboard over the years and we have never had a DOA board.
Yet we get about 3 customers a week that think they have a DOA board because they broke it -_-.
after doing all that, i didnt have a clue. so the last step was to check the application of thermal paste. we had hoped it was just a stupid fan not in the right spot. stock heatsinks as everybody knows have a pre-applied pad so its pretty freakin hard to screw up. but this moron left the plastic cover on the bottom of the heatsink on, so the plastic was sandwiched between the cpu and the heatsink. i mean seriously, how freakin stupid do you have to be?? the inscribed lettering on the processor was burned into the plastic because it got so hot. and yet this guy wanted to know if warranty covered the repair...
I read on a tech forum once that a guy tried to install a PCI-E card in a PCI slot, and noticed that extra fin on the end kept it from fitting. So he took a dremmel and cut it off, then it fit. But it didn't work. And he was confused.
Very well could have been a troll, but it sure made me facepalm.
On some of the cheeper boards the little ic next to the memory slots will go up in flames.
Ive only seen the please remove me, plastic left on a heatsink once.
It was a socket A cooler.
Tried to fit it in between slots etc...
Watched him for a while... Then "Dude... you might want to flip that one over."
Got many miles out of that one.
He also flashed a board one time with a bad bios image... "Damn Shuttle (SpaceWalker) Garbage" Any one remember those?
He watched me hot flash bios's before and figured he'd give that recovery method a try... Well 6 boards later (All we had left on the shelf) and all the bios's out on the bench, panic was starting to set in for him as he played too much mix and match with the chips.... Lucky for him I had a board in the car...
Gotta like Gumby Tech coworkers, better than customers as they should at least know better...
The list could go on and on... My Boss opened up UPS mail just last week....
I can't work for you until I have this burning question solved.
Silence...
"Umm... uhh... oh. *click*"
Here's a link with some info:
http://www.quantum.com/Products/TapeDrives/DAT-DDS/Index.aspx