Computer shutting down by itself!!

davidlyhuadavidlyhua Member
edited December 2008 in Spyware & Virus Removal
Hi,

I have a problem where my computer keeps shutting down by itself. It usually starts with my AVG antivirus popping up a few times and warning me that it has detected a tracking cookie, each time it does this I move the infected file to the vault. After about 15min of this, the computer shuts down by itself. Then everytime I turn the computer on after this, it shuts down even before Windows has enough time to completely load.

If I then wait for say a day and then turn the computer on, the entire process described above repeats again.

To me it sounds like it is a hardware problem and that something might be overheating. However the tracking cookie that AVG keeps warning me about has me thinking that it might be a virus.

I have tried scanning the entire computer using AVG however the computer shuts down before the scan can complete.

Any help will be greatly appreciated.

Regards,
David

Comments

  • TroganTrogan London, UK
    edited November 2008
    Hi,

    Tracking Cookies are harmless, and they shouldn't be cause of the problems.

    If you can, try and download HijackThis...

    Download HJTInstall.exe to your Desktop.
    • Doubleclick HJTInstall.exe to install it.
    • By default it will install to C:\Program Files\Trend Micro\HijackThis .
    • Click on Install.
    • It will create a HijackThis icon on the desktop.
    • Once installed, it will launch Hijackthis.
    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    • Save the log to a convenient location as you'll need to post it soon.
    • Don't use the Analyse This button, its findings are dangerous if misinterpreted.
    • Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
    Please post the HijackThis log back here.
  • davidlyhuadavidlyhua Member
    edited November 2008
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 5:35:21 PM, on 13/11/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16735)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\COMODO\Firewall\cmdagent.exe
    C:\Program Files\Microsoft LifeCam\MSCamS32.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
    C:\WINDOWS\system32\svchost.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\WINDOWS\vVX3000.exe
    C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
    C:\Program Files\D-Link\AirPlus G\AirGCFG.exe
    C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
    C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\COMODO\Firewall\cfp.exe
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
    C:\Program Files\FreePDF_XP\fpassist.exe
    C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
    C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
    C:\Program Files\Dulux WeatherShield WeatherDesk\weather.exe
    C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
    C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\DNA\btdna.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
    O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\WINDOWS\RaidTool\xInsIDE.exe
    O4 - HKLM\..\Run: [36X Raid Configurer] C:\WINDOWS\system32\xRaidSetup.exe boot
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [LifeCam] "C:\Program Files\Microsoft LifeCam\LifeExp.exe"
    O4 - HKLM\..\Run: [VX3000] C:\WINDOWS\vVX3000.exe
    O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
    O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
    O4 - HKLM\..\Run: [D-Link AirPlus G] C:\Program Files\D-Link\AirPlus G\AirGCFG.exe
    O4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exe
    O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
    O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime Alternative\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
    O4 - HKLM\..\Run: [FreePDF Assistant] C:\Program Files\FreePDF_XP\fpassist.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O4 - HKCU\..\Run: [Dulux WeatherShield WeatherDesk] C:\Program Files\Dulux WeatherShield WeatherDesk\weather.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
    O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'Default user')
    O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - https://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www4.snapfish.com.au/SnapfishActivia.cab
    O16 - DPF: {459E93B6-150E-45D5-8D4B-45C66FC035FE} (get_atlcom Class) - http://apps.corel.com/nos_dl_manager_dev/plugin/IEGetPlugin.ocx
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
    O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
    O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-AU/a-UNO1/GAME_UNO1.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls/FacebookPhotoUploader4_5.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{4B01E5DA-65B0-43F5-A65B-4A388E179851}: NameServer = 210.15.254.240,210.15.254.241
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll,avgrsstx.dll
    O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
    O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
    O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\Firewall\cmdagent.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe

    --
    End of file - 12213 bytes
  • TroganTrogan London, UK
    edited November 2008
    Hi,

    The HijackThis log looks clean to me. Lets run a scan to see what it finds...

    Please download Malwarebytes' Anti-Malware to your desktop.
    • Double-click mbam-setup.exe and follow the prompts to install the program.
    • At the end, be sure a checkmark is placed next to
      • Update Malwarebytes' Anti-Malware
      • and Launch Malwarebytes' Anti-Malware
    • then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform full scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected.
    • When completed, a log will open in Notepad. please copy and paste the log into your next reply
      • If you accidently close it, the log file is saved here and will be named like this:
      • C:\\Documents and Settings\\Username\\Application Data\\Malwarebytes\\Malwarebytes' Anti-Malware\\Logs\\mbam-log-date (time).txt
  • davidlyhuadavidlyhua Member
    edited November 2008
    Hi,

    I downloaded Malwarebytes' Anti-Malware and proceeded to do a full scan but the computer shut down before the scan could complete.

    I then decided to clean all the dust off the CPU cooler thinking that the CPU was overheating because the fan was too dusty, but the computer still continued shutting down by itself.

    I then decided to check the cpu temp by going into the BIOS and it showed the CPU temp reaching 110 degrees C at which point the compter shuts down.

    So I guess I have found the problem... however I don't know why the CPU is overheating because the CPU fan seems to be working properly.

    Is it possible that a virus could trick the computer into thinking that the CPU is overheating?
  • davidlyhuadavidlyhua Member
    edited November 2008
    Hi,

    I managed to stop the CPU over heating, for the time being at least. I think one of the clips for the heat sink had come loose.

    Anyway, I have done the scan and here is the log:

    Malwarebytes' Anti-Malware 1.30
    Database version: 1401
    Windows 5.1.2600 Service Pack 2

    17/11/2008 6:04:15 PM
    mbam-log-2008-11-17 (18-04-15).txt

    Scan type: Full Scan (C:\|E:\|)
    Objects scanned: 191906
    Time elapsed: 46 minute(s), 21 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 2
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 1

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1a26f07f-0d60-4835-91cf-1e1766a0ec56} (Trojan.Agent) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\dslcnnct (Trojan.Vundo) -> Quarantined and deleted successfully.

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\WINDOWS\BM2748500d.txt (Trojan.Vundo) -> Quarantined and deleted successfully.
  • TroganTrogan London, UK
    edited November 2008
    Hi,

    It is unlikely a malware problem would be causing overheating problems; however, I think you have identified the problem.

    Hardware is not my strong point, so I suggest posting this in the Hardware forum in getting advice from others on this matter.

    In the meantime, I'd like you to run one more scan...

    Please do an online scan with Kaspersky WebScanner

    Click on Kaspersky Online Scanner

    You will be promted to install an ActiveX component from Kaspersky, Click Yes.

    Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.
    • The program will launch and then begin downloading the latest definition files:
    • Once the files have been downloaded click on NEXT
    • Now click on Scan Settings
    • In the scan settings make that the following are selected:
      • Scan using the following Anti-Virus database:
        Extended (if available otherwise Standard)
      • Scan Options:
        Scan Archives
        Scan Mail Bases

        [*]Click OK
        [*]Now under select a target to scan:
          Select
        My Computer
        [*]This will program will start and scan your system.
        [*]The scan will take a while so be patient and let it run.
        [*]Once the scan is complete it will display if your system has been infected.
        • Now click on the Save Report As button:
        • Change Save as type: to Text file
        • Save this as Kaspersky scan to your Desktop
        [*]Post the Kaspersky report in your next reply.
      • davidlyhuadavidlyhua Member
        edited November 2008

        KASPERSKY ONLINE SCANNER 7 REPORT
        Wednesday, November 19, 2008
        Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
        Kaspersky Online Scanner 7 version: 7.0.25.0
        Program database last update: Wednesday, November 19, 2008 01:42:22
        Records in database: 1392958

        Scan settings:
        Scan using the following database: extended
        Scan archives: yes
        Scan mail databases: yes

        Scan area - My Computer:
        C:\
        D:\
        E:\
        F:\

        Scan statistics:
        Files scanned: 120869
        Threat name: 0
        Infected objects: 0
        Suspicious objects: 0
        Duration of the scan: 01:33:11

        No malware has been detected. The scan area is clean.

        The selected area was scanned.
      • TroganTrogan London, UK
        edited November 2008
        Scan came back clean as you can see, and that's a good indication that your computer is clean.
      • davidlyhuadavidlyhua Member
        edited November 2008
        Yep, looks good.

        Thanks for your time, it's greatly appreciated.

        By the way I have stopped AVG from scanning for tracking cookies because it always finds stuff every few minutes. Should I leave it so that it doesn't scan for tracking cookies?

        Also, is there any way to stop getting tracking cookies? Or should I not worry about them?

        Regards,
        David
      • TroganTrogan London, UK
        edited November 2008
        Tracking Cookies are harmless, so there is nothing to worry about.
      • VekaVeka Finland
        edited December 2008
        Glad we could be of assistance! The help you received here was free.

        This topic is now closed. If you wish it reopened, please send a Private Message to Trogan with a link to your thread.

        If you are not the user who started this thread, you must start your own Thread instead :)
        _______________________________
        Have we helped you with any issues you have had with your PCs or other items? If so, you can now help us by Joining Team 93 and fold for a cure.
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