ok, I have done everything you said, and so far (knock on wood, no popups)
here is the results of the panda scan
Incident Status Location
Adware:adware/coolsavings Not disinfected c:\windows\downloaded program files\CpnMgr.dll
Dialer:dialer generic Not disinfected c:\program files\dialers
Potentially unwanted tool:application/funweb Not disinfected c:\program files\FunWebProducts
Adware:adware/dyfuca Not disinfected c:\program files\Internet Optimizer
Potentially unwanted tool:application/mywebsearch Not disinfected c:\program files\MyWebSearch
Potentially unwanted tool:application/spywarestormer Not disinfected c:\program files\Spyware Stormer
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@247realmedia[1].txt
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@2o7[1].txt
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@ad.yieldmanager[2].txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@ads.pointroll[2].txt
Spyware:Cookie/Adtech Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@adtech[2].txt
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@advertising[1].txt
Spyware:Cookie/Falkag Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@as-us.falkag[1].txt
Spyware:Cookie/Falkag Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@as1.falkag[1].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@atdmt[2].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@belnk[1].txt
Spyware:Cookie/Bluestreak Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@bluestreak[2].txt
Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@burstnet[2].txt
Spyware:Cookie/CentrPort Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@centrport[1].txt
Spyware:Cookie/Hitslink Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@counter.hitslink[2].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@dist.belnk[2].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@doubleclick[1].txt
Spyware:Cookie/Entrepreneur Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@entrepreneur[1].txt
Spyware:Cookie/ErrorSafe Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@errorsafe[2].txt
Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@fastclick[1].txt
Spyware:Cookie/FortuneCity Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@fortunecity[2].txt
Spyware:Cookie/Go Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@go[2].txt
Spyware:Cookie/HotLog Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@hotlog[1].txt
Spyware:Cookie/Maxserving Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@maxserving[1].txt
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@mediaplex[2].txt
Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@microsofteup.112.2o7[1].txt
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@overture[1].txt
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@perf.overture[1].txt
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@questionmarket[1].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@realmedia[2].txt
Spyware:Cookie/WUpd Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@revenue[2].txt
Spyware:Cookie/Server.iad.Liveperson Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@server.iad.liveperson[2].txt
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@serving-sys[2].txt
Spyware:Cookie/SpyLog Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@spylog[2].txt
Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@statcounter[1].txt
Spyware:Cookie/Mammamediasolutions Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@targetnet[1].txt
Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@trafficmp[2].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@tribalfusion[1].txt
Spyware:Cookie/WinFixer Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@winfixer[2].txt
Spyware:Cookie/BurstBeacon Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@www.burstbeacon[1].txt
Spyware:Cookie/ErrorSafe Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@www.errorsafe[2].txt
Spyware:Cookie/Adserver Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@z1.adserver[1].txt
Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\charlie\Cookies\charlie@zedo[1].txt
Adware:Adware/Dyfuca Not disinfected C:\Program Files\dialers\stmtdlr.exe
Adware:Adware/Dyfuca Not disinfected C:\Program Files\HijackThis\backups\backup-20060509-165817-764.dll
Adware:Adware/Dyfuca Not disinfected C:\Program Files\HijackThis\backups\backup-20060509-165817-794.dll
Adware:Adware/Dyfuca Not disinfected C:\Program Files\Internet Optimizer\actalert.exe
Adware:Adware/Dyfuca Not disinfected C:\Program Files\Internet Optimizer\optimize.exe
Adware:Adware/Dyfuca Not disinfected C:\Program Files\Internet Optimizer\update\actalert.exe
Adware:Adware/Dyfuca Not disinfected C:\Program Files\Internet Optimizer\update\optimize.exe
Potentially unwanted tool:Application/SpywareStormer Not disinfected C:\Program Files\Spyware Stormer\Setup.exe[SpywareStormer.exe]
Adware:Adware/Dyfuca Not disinfected C:\RECYCLER\S-1-5-21-3755221034-2340547281-2749801740-500\Dc1.dll
Adware:Adware/Dyfuca Not disinfected C:\WINDOWS\nem214.dll
Adware:Adware/Dyfuca Not disinfected C:\WINDOWS\wsem216.dll
Adware:Adware/Dyfuca Not disinfected C:\WINDOWS\wsem217.dll
here is the new hijackthis scan
Logfile of HijackThis v1.99.1
Scan saved at 6:34:21 PM, on 5/9/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Dell AIO Printer A940\dlbabmon.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\CallWave\IAM.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/cust...ch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://red.clientapps.yahoo.com/cust.../www.yahoo.com
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize314.exe"
O4 - HKLM\..\Run: [Dell AIO Printer A940] "C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: CallWave.lnk = C:\Program Files\CallWave\IAM.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) -
http://www.callwave.com/include/cab/...L_DownLoad.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) -
http://acs.pandasoftware.com/actives...ree/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C2B4E3AB-4B2D-40E5-BE47-8A7EBDF5B47A}: NameServer = 209.132.160.4 209.132.160.5
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
thank you again, it has been about 2 hours since I started doing what you suggested, and no popups.
Travis Asbery