HTTP: Error 12007

edited September 2009 in Science & Tech
I get this error when trying to go to any Microsoft web site with IE8. And Firefox wont go to microsoft also.

HTTP: Error 12007 connecting to [url]www.microsoft.com:[/url]

I did some searches on this forum and Google and it seems that it may be a registry problem.

If it is, are there any free registry cleaners that will fix the problem?

I can also fix it manually in the registry with some help.

Comments

  • kryystkryyst Ontario, Canada
    edited September 2009
    Try this

    Open the Command Prompt,type in

    netsh winsock reset

    press enter
  • edited September 2009
    Hi Ok I did that and it said I have successfully reset winsock.
    I restarted the computer and it still wont go to Microsoft update.
  • kryystkryyst Ontario, Canada
    edited September 2009
    try running ccleaner on it to scan and clean the registry.
  • edited September 2009
    Ok I downloaded that program today. I will put it on my computer and run it.
    I am out of the area and wont be able to do it until tomorrow night.
    Thanks for the help so far I will post back with the results.
  • edited September 2009
    I ran cc cleaner on the registry. I did the scan and repair . Still no joy.
    I have also cleaned out the history on IE and Firefox. I also restored IE to default everything.

    There was a line that said something about reg cure. Which is what allot of the searches went to as a fix for the problem. So it probably did that too. I also restarted the computer after the scan and repair.

    I cant go on any Microsoft web sites even with Firefox.
    Here is what IE says about the problem

    warn HTTP: Error 12007 connecting to [url]www.microsoft.com:[/url] The server name or address could not be resolved
    warn HTTPS: Error 12007 connecting to [url]www.microsoft.com:[/url] The server name or address could not be resolved
    warn FTP (Passive): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
    warn HTTPS: Error 12037 connecting to [url]www.passport.net:[/url] The date in the certificate is invalid or has expired
    info HTTP: Successfully connected to www.hotmail.com.
    warn FTP (Active): Error 12007 connecting to ftp.microsoft.com: The server name or address could not be resolved
    error Could not make an HTTPS connection.
    error Could not make an FTP connection.
  • edited September 2009
    It actually sounds to me like there may a problem with your ISP's DNS servers. Are you able to get to the microsoft website from any other computers using the same Internet connection?
  • kryystkryyst Ontario, Canada
    edited September 2009
    what happens if you open up a dos prompt and do

    ping www.microsoft.com

    It shouldn't ping back, but it should resolve the name to an IP address.
  • edited September 2009
    Ok I used the command prompt and copy and pasted the ping microsoft.com
    It said ping request could not find www.microsoft.com please check the name and try again. Did I do something wrong?

    I don't have any other computers running at this time to try going to microsoft.
  • edited September 2009
    That means, most likely, that I'm correct in thinking the DNS servers you are using are bad. If you could please open a command prompt and run the following

    ipconfig /all

    then paste the output, that might help.
  • edited September 2009
    Ok here are the results. Thanks again for the help so far.


    lMicrosoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Keith>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : supercomputer2
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    PPP adapter Internet:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
    Physical Address. . . . . . . . . : 00-53-45-00-00-00
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : 4.159.240.63
    Subnet Mask . . . . . . . . . . . : 255.255.255.255
    Default Gateway . . . . . . . . . : 4.159.240.63
    DNS Servers . . . . . . . . . . . : 207.69.188.167
    207.69.188.166
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Documents and Settings\Keith>
  • edited September 2009
    Well... I was wrong. Those DNS servers both have correct information for microsoft.com so that isn't the problem. Strange that your IP Address and default gateway are both the same IP... I don't think that should be the case. Then again, I'm not too familiar with PPP/SLIP. kryyst, you have any ideas?
  • kryystkryyst Ontario, Canada
    edited September 2009
    Yeah it's odd, I'm not familliar with ppp/slip either. But if he's directly connected to the modem and not going through any routing then that's not weird.

    It's possible you do have a virus. Have you done any virus scans? The other possibility is your Hosts file has been changed. Go to a command prompt and type the following please

    type c:\windows\system32\drivers\etc\hosts

    It should look like this:
    # Copyright (c) 1993-2009 Microsoft Corp.
    #
    # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    #
    # This file contains the mappings of IP addresses to host names. Each
    # entry should be kept on an individual line. The IP address should
    # be placed in the first column followed by the corresponding host name.
    # The IP address and the host name should be separated by at least one
    # space.
    #
    # Additionally, comments (such as these) may be inserted on individual
    # lines or following the machine name denoted by a '#' symbol.
    #
    # For example:
    #
    #      102.54.94.97     rhino.acme.com          # source server
    #       38.25.63.10     x.acme.com              # x client host
    
    # localhost name resolution is handled within DNS itself.
    #    127.0.0.1       localhost
    #    ::1             localhost
    

    Depending on what version of windows your running those last two lines may be different.
  • edited September 2009
    This is what it came up with.

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Keith>c:\windows\system32\drivers\etc\hosts
    'c:\windows\system32\drivers\etc\hosts' is not recognized as an internal or exte
    rnal command,
    operable program or batch file.

    C:\Documents and Settings\Keith>

    I did scan for viruses and there were some. Avast got all of them I hope
  • kryystkryyst Ontario, Canada
    edited September 2009
    sorry I should have made that more clare

    type:
    type c:\windows\system32\drivers\etc\hosts

    (type is the command)
  • edited September 2009
    I did it again typing it in and it keeps saying the same thing. I tried it several times.
    I don't think I am doing anything wrong. If I leave a space at the beginning it says it doesn't recognize the command or invalid command.


    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Keith>c:\windows\system32\drivers\etc\hosts
    'c:\windows\system32\drivers\etc\hosts' is not recognized as an internal or exte
    rnal command,
    operable program or batch file.

    C:\Documents and Settings\Keith>
  • kryystkryyst Ontario, Canada
    edited September 2009
    you are typing something in wrong at the c: prompt type in everything between the {}, don't type in the {}

    {type c:\windows\system32\drivers\etc\hosts}
  • edited September 2009
    Ok I get it, put in type. Sorry I was a numb skull.

    Here it is. I can see someone has been on some bad sites. I am not the only one to use this computer. I hope I can get rid of them. Again thanks for the help so far.

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    127.0.0.1 www.xntivir.de
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    127.0.0.1 xosearchox.com
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    127.0.0.1 xsex.ws
    127.0.0.1 xsremover.com
    127.0.0.1 www.xsremover.com
    127.0.0.1 www.xtipp.de
    127.0.0.1 xtipp.de
    127.0.0.1 xtosearch.biz
    127.0.0.1 www.xtosearch.biz
    127.0.0.1 xtragay.com
    127.0.0.1 www.xtravideos.com
    127.0.0.1 xtremesoftware-ltd.com
    127.0.0.1 xu.pl
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    127.0.0.1 xul93.pubdomainstr.com
    127.0.0.1 www.xupiter.com
    127.0.0.1 xupiter.com
    127.0.0.1 xvgate.com
    127.0.0.1 www.xvgate.com
    127.0.0.1 www.xvsenterprise.com
    127.0.0.1 www.x-webdesign.com
    127.0.0.1 x-webdesign.com
    127.0.0.1 www.xwebsearch.biz
    127.0.0.1 xwebsearch.biz
    127.0.0.1 xx.ka3ek.com
    127.0.0.1 xx.sqlteam.info
    127.0.0.1 www.xxlblog.info
    127.0.0.1 xxlblog.info
    127.0.0.1 xxx.com
    127.0.0.1 www.xxx.com
    127.0.0.1 xxxmovietour.com
    127.0.0.1 xxxtoolbar.com
    127.0.0.1 www.xxxzonevideo.com
    127.0.0.1 xxxzonevideo.com
    127.0.0.1 xyk.txshi.com
    127.0.0.1 www.xyzlimited.com
    127.0.0.1 xyzlimited.com
    127.0.0.1 www.xyzsolution.com
    127.0.0.1 xyzsolution.com
    127.0.0.1 www.xyztogo.com
    127.0.0.1 xyztogo.com
    127.0.0.1 xzoomy.com
    127.0.0.1 www.yahabags.com
    127.0.0.1 yahabags.com
    127.0.0.1 yahoo.downloadznow.net
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    127.0.0.1 yboeragu.com
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    127.0.0.1 ydaproject.com
    127.0.0.1 yeak.net
    127.0.0.1 y-e-l-l-o-w.com
    127.0.0.1 yellow500.com
    127.0.0.1 yezol.com
    127.0.0.1 www.ygcoueorn.com
    127.0.0.1 ygcoueorn.com
    127.0.0.1 www.ygcovtvcp.com
    127.0.0.1 ygcovtvcp.com
    127.0.0.1 www.ygoogle.it
    127.0.0.1 ygoogle.it
    127.0.0.1 www.ygsondheks.info
    127.0.0.1 ygsondheks.info
    127.0.0.1 www.yguvelec.cn
    127.0.0.1 yguvelec.cn
    127.0.0.1 www.yim-stop.com
    127.0.0.1 yim-stop.com
    127.0.0.1 www.yiscali.it
    127.0.0.1 yiscali.it
    127.0.0.1 ymctaaqada.com
    127.0.0.1 www.ymctaaqada.com
    127.0.0.1 ymct-aaqada.com
    127.0.0.1 www.ymct-aaqada.com
    127.0.0.1 www.ymctavxiz.biz
    127.0.0.1 ymctavxiz.biz
    127.0.0.1 www.yoogee.com
    127.0.0.1 yoogee.com
    127.0.0.1 www.yoogle.it
    127.0.0.1 yoogle.it
    127.0.0.1 yootube.info
    127.0.0.1 www.yops.biz
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    127.0.0.1 youfindall.com
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    127.0.0.1 youlikehere.com
    127.0.0.1 www.youlikehere.com
    127.0.0.1 www.yourenhancement.com
    127.0.0.1 yourieprotect.com
    127.0.0.1 www.yourieprotect.com
    127.0.0.1 youriesafety.com
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    127.0.0.1 youriesecure.com
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    127.0.0.1 your-prescriptions.net
    127.0.0.1 www.yoursearchspace.com
    127.0.0.1 yoursearchspace.com
    127.0.0.1 yoursitebar.com
    127.0.0.1 your-windows-scanner.com
    127.0.0.1 www.your-windows-scanner.com
    127.0.0.1 you-search.com
    127.0.0.1 you-search.com.ru
    127.0.0.1 ypir.com
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    127.0.0.1 www.zalitalia.it
    127.0.0.1 zalitalia.it
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    127.0.0.1 zangcodec.net
    127.0.0.1 zangocash.com
    127.0.0.1 www.zangocash.com
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    127.0.0.1 zenotecnico.com
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    127.0.0.1 zoneoffreeporn.com
    127.0.0.1 zoofil.com
    127.0.0.1 zoomegasite.com
    127.0.0.1 zpwebsource.com
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    127.0.0.1 www.zsupereva.it
    127.0.0.1 zsupereva.it
    127.0.0.1 www.zsvcompany.com
    127.0.0.1 zsvcompany.com
    127.0.0.1 www.zuoyouweinan.com
    127.0.0.1 zuoyouweinan.com
    127.0.0.1 www.zurrusco.com
    127.0.0.1 zurrusco.com
    127.0.0.1 zvimigdal.com
    127.0.0.1 www.zxcsolution.com
    127.0.0.1 zxcsolution.com
    127.0.0.1 www.zxlinks.com
    127.0.0.1 zyban-zocor-levitra.com
    # This list is Copyright 2000-2008 Safer Networking Limited
    # End of entries inserted by Spybot - Search & Destroy

    C:\Documents and Settings\Keith>
  • edited September 2009
    The computer started restarting for no reason and then it wouldn't restart at all.
    So I gave up and I whipped the disk with seagate tools and reinstalled windows.
    With the porn and the viruses I just wanted it all off my computer.
    It goes to Microsoft update now.
    Thanks for the help
  • kryystkryyst Ontario, Canada
    edited September 2009
    Viruses would have been the next course of action. I see you are using a custom hosts file from the looks of things, which are typically fine as long as they source creating the modifications doesn't get corrupted.
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