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I've had a bit of a dustup with our hosting support, so we'll be having downtime in a month or two to move between providers (in addition to the blinks we had Sunday evening). I'll provide further update as we get close to that.
My opinion was that if I'm paying $180/mo for a $80/mo-grade hardware setup, the support team had better be on-point and engage their brains when I file support tickets re: upgrading the platform once every two years since that's 100% of the extra value to me: not spending my weekends technically managing our server.
Their position was... not that.
So I'll be dusting off my Linux skills and setting aside 2-3 weekends to move to a cheaper self-service option since that's what I'm basically doing anyway, and I'd rather get angry at a terminal window than a level-1 tech taking the piss for the hundredth time.
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