Help me please!

TammyFTammyF Indiana
edited May 2004 in Spyware & Virus Removal
I have had numerous fights with this computer. Right now I know I have something hijacking me as I keep getting redirected to this passthrough search screen. I everytime I do a search, another screen pops up. I will also have breakthroughs from my mcafee, so I figure something is letting it thru. I have tried to follow what you said on your web site but unsure of what I should delete from your HJT program. I also don't know how to open the log file I saved as it seems to be in a program I don't have. Please advise. Thank you, Tammy

Comments

  • DexterDexter Vancouver, BC Canada
    edited May 2004
    When you save the logfile, by default it saves it as "hijackthis.log"

    Change that to "hijackthis.txt"

    Tou will now be able to open it with Notepad.

    Also, when you are saving the log in the first place, you can just override the default and call it "hijackthis.txt" right away, and save the step of renaming it afterwards. So either rename your existing log, or re-scan and save a new one, then copy and paste the text from the log into here, and one of our "spyware posse" will be happy to help you!

    Also, if you haven'ty already done so, please make sure you have put the HijackThis.exe file into it's own directory somewhere. Deleting items from within HJT creates backup files so that you can restore them later if need be, so having HJT in it's own directory gives HJT a good home for those backups.

    Dexter...
  • TammyFTammyF Indiana
    edited May 2004
    This is my log of HJT. As I am even typing this up, I get bombarded by university of pheonix ads. Sheesh!

    Logfile of HijackThis v1.97.7
    Scan saved at 9:04:36 AM, on 5/28/04
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\DESKTOP\HJT\HIJACKTHIS.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presario.net/scripts/redirectors/presario/deskredir2.dll?s=consumericon&c=2C01&lc=0409
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL/sa
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50032
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL/sa
    R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
    O1 - Hosts: }
    O1 - Hosts: else {
    O1 - Hosts: if (!Timeout) {
    O1 - Hosts: getElementById('myScript').src = "";
    O1 - Hosts: lementById('myScript').src = Url;
    O1 - Hosts: }
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)
    O3 - Toolbar: PlatformTrayLove - {0638B657-540D-0055-66B2-4848702F3D66} - C:\PROGRAM FILES\INTERNET SETTINGS FIRST\USERJOY.DLL
    O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
    O4 - HKLM\..\Run: [Real Program] C:\PROGRA~1\STOREK~1\HideMixChin.exe
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20021205/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37899.8278703704
    O16 - DPF: {9184D21C-9835-42C5-A883-EA8BE7FC048D} (Downloader Class) - http://www.shop.intuit.com/store/executables/ie/IDA.cab
    O16 - DPF: {7CF052DE-C74F-421B-B04A-3B3037EF5887} (CCMPGui Class) - http://64.124.45.181/chaincast/proxy/CCMP.cab
    O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.143/code/PWActiveXImgCtl.CAB
    O16 - DPF: {E87F6C8E-16C0-11D3-BEF7-009027438003} (Persits Software XUpload) - http://photo.walmart.com/photo/upload/XUpload.ocx
    O16 - DPF: Yahoo! Dominoes - http://download.games.yahoo.com/games/clients/y/dot4_x.cab
    O16 - DPF: Yahoo! Pyramids - http://download.games.yahoo.com/games/clients/y/pyt1_x.cab
    O16 - DPF: Greenback Bayou by pogo.com - http://greenback.pogo.com/applet/greenback/greenback-ob-assets.cab
    O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt0_x.cab
    O16 - DPF: {B8A23E08-0B26-4348-AA96-33395A51DDD9} (CantocheLivingActor Class) - http://www.cantoche.com/download/livingActor.cab
    O16 - DPF: Yahoo! MahJong - http://download.games.yahoo.com/games/clients/y/ot0_x.cab
    O16 - DPF: Yahoo! MahJong Solitaire - http://download.games.yahoo.com/games/clients/y/mjst3_x.cab
    O16 - DPF: Yahoo! Gin - http://download.games.yahoo.com/games/clients/y/nt1_x.cab
    O16 - DPF: Yahoo! Dots - http://download.games.yahoo.com/games/clients/y/dtt1_x.cab
    O16 - DPF: Tornado 21 - http://download.games.yahoo.com/games/clients/y/t21t0_x.cab
    O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab
    O16 - DPF: Yahoo! Dice - http://download.games.yahoo.com/games/clients/y/dct2_x.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
    O16 - DPF: {AC2881FD-5760-46DB-83AE-20A5C6432A7E} (SwapIt Control) - http://mirror.worldwinner.com/games/v58/swapit/swapit.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst0401.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
    O16 - DPF: Toki Toki Boom - http://download.games.yahoo.com/games/clients/y/vtm_x.cab
    O16 - DPF: JT's Blocks - http://download.games.yahoo.com/games/clients/y/blt1_x.cab
    O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} - http://download.ebay.com/turbo_lister/US/install.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popcap/zuma/popcaploader_v5.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {BE5431D2-0F30-11D4-89D9-00C04F509C0A} (SDCInstaller Class) - http://www.stamps.com/download/us/cab/stamps/stamps.cab?r=0.0885009765625&file=stamps.cab
    O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.bundleware.com/activeX/DS3/DS3.cab
    O16 - DPF: Yahoo! Spelldown - http://download.games.yahoo.com/games/clients/y/sdt1_x.cab
    O16 - DPF: {E62A47D8-74B1-4A93-963A-E5E43B7CC5C2} (UCSearch.ucUCSearch) - http://www.zuvio.com/UCSearch.CAB
    O16 - DPF: Squelchies by pogo - http://squelchies.pogo.com/applet/squelchies/squelchies-ob-assets.cab
    O16 - DPF: Yahoo! Chinese Checkers - http://download.games.yahoo.com/games/clients/y/cct0_x.cab
    O16 - DPF: Yahoo! Tic-Tac-Toe - http://download.games.yahoo.com/games/clients/y/ft3_x.cab
    O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4019/ftp.coupons.com/v3123/cpbrkpie.cab
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://imgfarm.com/images/nocache/funwebproducts/ei/PopularScreenSaversInitialSetup1.0.0.8.cab
    O16 - DPF: {9AA73F41-EC64-489E-9A73-9CD52E528BC4} (ZoneAxRcMgr Class) - http://zone.msn.com/binGame/ZAxRcMgr.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/2,0,0,4363/mcfscan.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,81/mcinsctl.cab
  • DexterDexter Vancouver, BC Canada
    edited May 2004
    That's not so bad :)

    Reboot your computer in SAFE MODE. Run HJT (make sure it is in it's own directory as I indicated.) FIX:



    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://desktop.presario.net/scripts/redirectors/presario/deskredir2.dll?s=consumericon&c=2C01&lc=0409

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com

    (Redundant start pages)



    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL/sa

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\TOOLBAR\TOOLBAR.DLL/sa

    O3 - Toolbar: PlatformTrayLove - {0638B657-540D-0055-66B2-4848702F3D66} - C:\PROGRAM FILES\INTERNET SETTINGS FIRST\USERJOY.DLL

    O4 - HKLM\..\Run: [Real Program] C:\PROGRA~1\STOREK~1\HideMixChin.exe



    (Hiajcker - looks similar to the Omegasearch pattern, but not quite. May be Coolwebsearch or Lop variants.)




    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.yahoo.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50032
    R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)

    O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)

    (More redundant items, plus that last one is likely hijack related)


    O1 - Hosts: }
    O1 - Hosts: else {
    O1 - Hosts: if (!Timeout) {
    O1 - Hosts: getElementById('myScript').src = "";
    O1 - Hosts: lementById('myScript').src = Url;
    O1 - Hosts: }


    (Something messing with your hosts file, likely part of the hijack.)





    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

    (Looks like something messing with IE policies. Toast these items.)



    O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm

    (If you knowingly installed and use Incredimail, leave this alone. If you have no idea what Incredimail is, delete this item.)


    If you want, you can also fix all the "016" DPF entries. They are downloaded program files for stuff you have downloaded and used. Most are probably not needed any more, and those that are can easily be re-downloaded on demand. Cleaning them will get rid of some junk, and make your next log easier to read.

    I recommend you also download a program called CW Shredder from http://www.spywareinfo.com/~merijn/files/CWShredder.exe

    Run that to make sure you have not got any CoolWebSearch files hiding on your system.

    Let me know how that works, post a fresh HJT log afterwards to make sure it's all good.

    Also, please check out the links in my signature to consider joining a very good cause: Folding for a Cure. Put your computer's spare power to work searching for cures to diseases :)

    Cheers,

    Dexter...
  • TammyFTammyF Indiana
    edited May 2004
    Thanks for the quick response. Alright this is what has transpired thus far:
    I started up in safe mode and ran HJT (yes has own folder)
    Got rid of everything you listed
    I tried to run mcafee but said I was missing files and wouldn't load
    I Restarted computer
    Mcafee still wouldn't load up. Reinstalled and restarted. (When I went to the mcafee web site, I got a pop up immediately - americansingles.com. After I reloaded the mcafee, I have set on tight security, I have this website pop up -http://69.20.62.53/yyy3.html. I get stuff from them all the time.)
    Anyway,
    This time windows wouldn't load (not really a new issue. This has been happening for about 1-2 days. This is the error messages I got: Msg #1- C:\windows\desktop is not accessible. The system cannot open file. Msg#2- Explorer has caused an error in Kernal32.dll. I click the OK button and everything stops, wont restart so I have to hard boot and go thru the scandisk thing.)
    I haven't downloaded the cwshredder yet. Wanted to get some feedback on what I have done thus far.

    This is the log that I got before readding mcafee again.
    Logfile of HijackThis v1.97.7
    Scan saved at 5:36:35 PM, on 5/28/04
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\DESKTOP\HJT\HIJACKTHIS.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com/{SUB_RFC1766}/srchasst/srchasst.htm
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = iexplore
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
  • TammyFTammyF Indiana
    edited May 2004
    Now I can't get into safe mode to get a new log after reloading mcafee and all. I got 3 error dialog boxes, one was the explorer has caused an error in Kernal 32, another desktop is not accesible, and the third is, marsore.dll is not found.

    I don't know what to do!!!

    Thanks in advance for all your help.
  • DexterDexter Vancouver, BC Canada
    edited May 2004
    Try toasting this item in HJT:

    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = iexplore

    Next, go into HJT again and click "Config", then Backups. Search the list for any of the 016 DPF entries that had Mcaffee in their name, and restore them. Should be these 2:

    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/i...363/mcfscan.cab

    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/s...81/mcinsctl.cab

    Reboot and see if that cure's Mcafee's hiccup.

    "marsore.dll" does not come up for any matches on searches, so it is somehow related to your problems.

    We may need to see your startup list to see where that is coming from. In HJT, go into Config, Misc Tools, and click the first checkbox "List also minor sections (full)". Then generate a startup list log, and post the results here. The startup list log will be longer and look different than the standard HJT log, and it let's us see all the hiding places that windows uses to auto-start things at boot, which is where viruses, and crapware reinstallers hide.


    Don't worry, if in the long run you still cannot boot, we can restore everything from HJT and then try removing things one line at a time to see where it buggers up.

    Dexter...
  • TheBaronTheBaron Austin, TX
    edited May 2004
    do a repair install from your winXP cd, the reinstall all the critical updates and service packs
  • DexterDexter Vancouver, BC Canada
    edited May 2004
    Just did some googling, and found this:

    http://support.microsoft.com/default.aspx?scid=kb;en-us;306321

    If you are running an HP printer, this could cause the Kernel32 error, although I don't see anything HP related in your scans.

    If you have been having those problems for a while, it could be a signal that your Windows files are getting corrupted, possibly due to hard drive problems.

    Also, the Mcaffee problem - were you able to run Mcaffee before we started this? Of not, then it could be related to your spyware problems, or you may have a virus that disables the antivirus software, this is quite common.

    With the "dektop not accessible" error, what is the FULL text of that error message?

    Dexter...
  • TammyFTammyF Indiana
    edited May 2004
    Dexter wrote:
    Just did some googling, and found this:

    http://support.microsoft.com/default.aspx?scid=kb;en-us;306321

    If you are running an HP printer, this could cause the Kernel32 error, although I don't see anything HP related in your scans.
    Yes I do run an HP printer but this particular error has been happening only for the last couple of days, as I have been getting rid of spyware that I find.

    If you have been having those problems for a while, it could be a signal that your Windows files are getting corrupted, possibly due to hard drive problems.

    Also, the Mcaffee problem - were you able to run Mcaffee before we started this? Of not, then it could be related to your spyware problems, or you may have a virus that disables the antivirus software, this is quite common.
    I was able to run mcafee before I started. I can run it again now that I uninstalled and reinstalled it. I was still getting break thrus and still am. I figure there must be something still in there to "allow" them.

    With the "dektop not accessible" error, what is the FULL text of that error message?
    "c:\windows\desktop is not accessible. The system cannot open file." The interesting thing is that after rebooting a couple of times and after a couple of scans, I was then able to get windows loaded.

    Dexter...
  • TammyFTammyF Indiana
    edited May 2004
    TheBaron wrote:
    do a repair install from your winXP cd, the reinstall all the critical updates and service packs

    I am sorry. I didn't say that I had Win ME. I guess that could make a difference.

    Thanks
    Tammy
  • TammyFTammyF Indiana
    edited May 2004
    Okay Dexter... Here are the two logs you wanted to see. The first is the startup log:

    StartupList report, 5/29/04, 12:34:46 AM
    StartupList version: 1.52
    Started from : C:\WINDOWS\DESKTOP\HJT\HIJACKTHIS.EXE
    Detected: Windows ME (Win9x 4.90.3000)
    Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
    * Using default options
    * Showing rarely important sections
    ==================================================

    Running processes:

    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\WINDOWS\DESKTOP\HJT\HIJACKTHIS.EXE


    Listing of startup folders:

    Shell folders Startup:
    [C:\WINDOWS\Start Menu\Programs\StartUp]
    Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE


    Autorun entries from Registry:
    HKLM\Software\Microsoft\Windows\CurrentVersion\Run

    MCAgentExe = C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
    MCUpdateExe = C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
    MPFExe = C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE


    Enumerating Active Setup stub paths:
    HKLM\Software\Microsoft\Active Setup\Installed Components
    (* = disabled by HKCU twin)

    [{89820200-ECBD-11cf-8B85-00AA005B4395}] *
    StubPath = regsvr32.exe /s /n /i:U shell32.dll

    [>PerUser_MSN_Clean] *
    StubPath = C:\WINDOWS\msnmgsr1.exe

    [PerUser_LinkBar_URLs] *
    StubPath = C:\WINDOWS\COMMAND\sulfnbk.exe /L

    [{44BBA840-CC51-11CF-AAFA-00AA00B6015C}] *
    StubPath = "C:\PROGRA~1\OUTLOO~1\setup50.exe" /APP:OE /CALLER:IE50 /user /install

    [{7790769C-0471-11d2-AF11-00C04FA35D02}] *
    StubPath = rundll32.exe advpack.dll,UserInstStubWrapper {7790769C-0471-11d2-AF11-00C04FA35D02}

    [{89820200-ECBD-11cf-8B85-00AA005B4383}] *
    StubPath = C:\WINDOWS\SYSTEM\ie4uinit.exe

    [{9EF0045A-CDD9-438e-95E6-02B9AFEC8E11}] *
    StubPath = C:\WINDOWS\SYSTEM\updcrl.exe -e -u C:\WINDOWS\SYSTEM\verisignpub1.crl

    [{44BBA840-CC51-11CF-AAFA-00AA00B6015C}.Restore]
    StubPath = rundll32.exe advpack.dll,UserUnInstStubWrapper {44BBA840-CC51-11CF-AAFA-00AA00B6015C}

    [>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}] *
    StubPath = C:\WINDOWS\inf\unregmp2.exe /ShowWMP


    Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

    Shell=Explorer.exe
    SCRNSAVE.EXE=
    drivers=mmsystem.dll power.drv


    Checking for EXPLORER.EXE instances:

    C:\WINDOWS\Explorer.exe: PRESENT!

    C:\Explorer.exe: not present
    C:\WINDOWS\Explorer\Explorer.exe: not present
    C:\WINDOWS\System\Explorer.exe: not present
    C:\WINDOWS\System32\Explorer.exe: not present
    C:\WINDOWS\Command\Explorer.exe: not present
    C:\WINDOWS\Fonts\Explorer.exe: not present


    C:\WINDOWS\WININIT.INI listing:
    (Created 29/5/2004, 0:33:4)

    [Rename]
    NUL=c:\windows\cookies\default@questionmarket[2].txt
    NUL=c:\windows\cookies\default@zedo[2].txt
    NUL=c:\windows\cookies\default@tribalfusion[1].txt
    NUL=c:\windows\cookies\default@0[1].txt
    NUL=c:\windows\cookies\default@centrport[1].txt
    NUL=c:\windows\cookies\default@0[2].txt


    C:\WINDOWS\WININIT.BAK listing:
    (Created 29/5/2004, 0:20:12)

    [rename]
    NUL=C:\WINDOWS\SYSTEM\MRYUV.DLL


    C:\AUTOEXEC.BAT listing:

    SET CLASSPATH=C:\Program Files\PhotoDeluxe 2.0\AdobeConnectables
    SET windir=C:\WINDOWS
    SET winbootdir=C:\WINDOWS
    SET COMSPEC=C:\WINDOWS\COMMAND.COM
    SET PATH=C:\WINDOWS;C:\WINDOWS\COMMAND
    SET PROMPT=$p$g
    SET TEMP=C:\WINDOWS\TEMP
    SET TMP=C:\WINDOWS\TEMP


    C:\WINDOWS\WINSTART.BAT listing:

    C:\WINDOWS\tmpcpyis.bat


    Checking for superhidden extensions:

    .lnk: HIDDEN! (arrow overlay: yes)
    .pif: HIDDEN! (arrow overlay: yes)
    .exe: not hidden
    .com: not hidden
    .bat: not hidden
    .hta: not hidden
    .scr: not hidden
    .shs: HIDDEN!
    .shb: HIDDEN!
    .vbs: not hidden
    .vbe: not hidden
    .wsh: not hidden
    .scf: HIDDEN! (arrow overlay: NO!)
    .url: HIDDEN! (arrow overlay: yes)
    .js: not hidden
    .jse: not hidden


    Enumerating Task Scheduler jobs:

    Tune-up Application Start.job
    PCHealth Scheduler for Data Collection.job
    Registration reminder 1.job
    Registration reminder 2.job
    Registration reminder 3.job
    Video Reminder.job
    Symantec NetDetect.job
    Maintenance-Defragment programs.job
    Maintenance-ScanDisk.job
    Maintenance-Disk cleanup.job
    {476965C3-5BD4-4126-A09B-FFDA9121D26F}_default.job
    McAfee.com Update Check 04282004222602.job


    Enumerating Download Program Files:

    [McAfee.com Operating System Class]
    InProcServer32 = C:\WINDOWS\SYSTEM\MCINSCTL.DLL
    CODEBASE = http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,81/mcinsctl.cab

    [Update Class]
    InProcServer32 = C:\WINDOWS\SYSTEM\IUCTL.DLL
    CODEBASE = http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?38135.6841319444

    [Shockwave Flash Object]
    InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\FLASH\FLASH.OCX
    CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab


    Enumerating ShellServiceObjectDelayLoad items:

    WebCheck: C:\WINDOWS\SYSTEM\WEBCHECK.DLL
    AUHook: C:\WINDOWS\SYSTEM\AUHOOK.DLL

    End of report, 6,398 bytes
    Report generated in 0.115 seconds

    Command line options:
    /verbose - to add additional info on each section
    /complete - to include empty sections and unsuspicious data
    /full - to include several rarely-important sections
    /force9x - to include Win9x-only startups even if running on WinNT
    /forcent - to include WinNT-only startups even if running on Win9x
    /forceall - to include all Win9x and WinNT startups, regardless of platform
    /history - to list version history only


    Now here is the shorter list HJT log

    Logfile of HijackThis v1.97.7
    Scan saved at 12:35:35 AM, on 5/29/04
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\RUNDLL32.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\WINDOWS\DESKTOP\HJT\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\MCAFEE.COM\PERSON~1\MPFTRAY.EXE
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,81/mcinsctl.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?38135.6841319444
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
  • DexterDexter Vancouver, BC Canada
    edited May 2004
    OK, those three "Registration Reminders" you can toast. Go into your Control Panel, Scheduled Tasks, and kill those items.

    Everything else looks good.

    If you continue having trouble with the boot up errors, you should run a disk check. Go to My Computer, and right click on the hard drive, select Properties. Under Tools, choose Error-Checking. Enable all checking options, and hit OK. It will tell you that it cannot do this now, that you need to restart. Restart and let the check run, it may take a while.

    If you get errors it cannot fix, or if you continue having problems after that, it may be time for a new hard drive.

    Dexter...
  • TammyFTammyF Indiana
    edited May 2004
    Dexter wrote:

    If you continue having trouble with the boot up errors, you should run a disk check. Go to My Computer, and right click on the hard drive, select Properties. Under Tools, choose Error-Checking. Enable all checking options, and hit OK. It will tell you that it cannot do this now, that you need to restart. Restart and let the check run, it may take a while.
    Dexter...

    I tried to do a scan either standard or thorough and it couldn't do it. It told me another program was writing to the disk and it couldn't scan it. I restarted in safemode and it still wouldn't scan. I tried with drive D and it would scan fine, so it is something with drive c: I even checked task manager to close out programs as well as turning off my virus and mcafee programs.

    It will however scan when I have to hard boot, which I still have to do about half the time. But that is just a standard scan, and I think you want me to do a thorough scan.
  • Straight_ManStraight_Man Geeky, in my own way Naples, FL Icrontian
    edited May 2004
    Tammy, can your computer restart, from Shutdown Computer, then clicking the small round ring (caleld a radio button-- that does probably not have a dot in it now) which is next to restart, then clicking OK?

    If yes, it will do DSKCHK only when it restarts or hard boots after having made a note to itself to run it. To get it into thorough mode, you can simply do this:

    Open My Computer.

    Right click your boot drive's letter (C on first install, sometimes E after reauthorizing, boot drive has a Windows folder on it so you can look for Windows in search, use that drive letter).

    Click properties.

    Click the Tools file folder-looking (tab) thing.

    Click Check Now.

    Look on the resulting little thing that pops up, and click next to the two options under disk options. Tell it start. then restart he computer as I told you how in first paragraph of this post after gettign out of the windows complaint box, which was MEANT to tell you to please restart computer yourself to run CHKDSK and instead said it would run when restarted. If you wait a long time, do ohter things a lot before restarting, Widnwos can lose its note because it can only record so many changes at once and does many of them when box restarts. Damaged Windows is more likely to do this, so you restart quick and it keeps its note to run chkdsk as you tell it to.
  • TammyFTammyF Indiana
    edited May 2004
    John_D wrote:
    Tammy, can your computer restart, from Shutdown Computer, then clicking the small round ring (caleld a radio button-- that does probably not have a dot in it now) which is next to restart, then clicking OK?
    No I don't see any radio buttons when I do a computer restart from the Start - Shutdown computer. All I can do is from a drop down menu choose hibernate, restart, shutdown, and standby.

    To get it into thorough mode, you can simply do this:

    Open My Computer.

    Right click your boot drive's letter (C on first install, sometimes E after reauthorizing, boot drive has a Windows folder on it so you can look for Windows in search, use that drive letter).

    Click properties.

    Click the Tools file folder-looking (tab) thing.

    Click Check Now.

    Look on the resulting little thing that pops up, and click next to the two options under disk options. Tell it start. then restart he computer as I told you how in first paragraph of this post after gettign out of the windows complaint box, which was MEANT to tell you to please restart computer yourself to run CHKDSK and instead said it would run when restarted. If you wait a long time, do ohter things a lot before restarting, Widnwos can lose its note because it can only record so many changes at once and does many of them when box restarts. Damaged Windows is more likely to do this, so you restart quick and it keeps its note to run chkdsk as you tell it to.
    Okay, I tried to do that, and I made it stay on thorough, however when I had to hard boot, it would only do the standard again. I am just ssooo frustrated with this rotten computer. I have been having issues pretty much since I got it, but either they tell me it is software issues, or memory issues. Thanks for all your help though! Tammy
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