Raid 3 array on Promise Supertrak SX6000 broken

rolrol Luxembourg, Europe
edited May 2004 in Hardware
Dear All,

due to harddisk replacement on a Raid 3 (5+1 disks) I had to do a rebuild
on our Promise Supertrak SX6000 IDE controller. Since after the rebuild
the data on the raid was present but the raid array became pretty slow, I
made a synchronization via PAM. After this I got an empty array e.g. all
the data on the raid system seems to be gone. The disks are 6 (5 + 1
parity disks) Maxtor 80 Gb HD's giving about 400 Gb storage holding about
280 Gb of data.

Please let me know if there is a possibilty to recover data.

With best regards,

Roland

Comments

  • GobblesGobbles Ventura California
    edited May 2004
    I hate to say this but having worked with promise controllers it is probably gone. We had so many issues with them we switched to 3ware and never looked back. We have problems with 3ware, nothing works perfect all the time, but our issues are alot less. 3ware is just a superior ide raid controller. We use alot of them probably 50 or 60 a month.

    As for your data recovery. How important is this data. Is it personal data or is it must have company data. If its must have company data and they are willing to pay the price, you can contact ontrack www.ontrack.com, Ive had them recover drives before but it cost alot. The ceo hosed his laptop drive, we sent to them to recover 5 years worth of email we had been begging him to back up, welp the company shelled out 1200 dollars.

    Gobbles
  • rolrol Luxembourg, Europe
    edited May 2004
    Well, the data is 'quite important' company data, but there is no budget for an expensive 'pro' recovery...
    That's why I am trying to find help elsewhere...

    Roland
  • NecropolisNecropolis Hawarden, Wales Icrontian
    edited May 2004
    I have merged your two threads and have kept in the the Emergency section as its "important data"
  • TexTex Dallas/Ft. Worth
    edited May 2004
    rol wrote:
    Well, the data is 'quite important' company data, but there is no budget for an expensive 'pro' recovery...
    That's why I am trying to find help elsewhere...

    Roland

    Good grief.... you mean to tell me you had "important company data" on a raid array of any kind that was not backed up daily?

    Hopefully the one positive thing that will come out of this if you keep your job is you will now develop a backup strategy because baby you just flushed your "important company data" down the toilet.

    Even the data recovery services that can attempt to recover and reassemble the data from a raid aray of that type are limited and therefor much more expensive then a normal data recovery. And even the ones willing to try and charge you a kings ransom won't guarantee they can recover the crap off that controller and make it into anything thats meaningful again so you could pay a pretty good hunk of chnage and end up with nothing anyway.

    Even with a hot spares in a raid array you HAVE to back up nightly. And now you know why. But to think you had a failed drive and you were having some probs and STILL DIDNT BACKUP first thing before jacking with it is beyond comprehension???

    I am sorry for being so rough on you but for pete's sake what were you thinking? A big 200gb ide drives to backup onto and save the "important company data" is probably less then 200 bucks. A used dlt tape drive starts at about $50. A used dlt tape library that holds 5 tapes is maybe a couple hundred bucks.

    Your company data? Priceless. Most companies would be in a total panic to have to even restore from a nightly backup and lose a days worth of data or have to re-enter it all again. But a small company that has a data catastrophe where they lose days, weeks or even months of data usually just fold. They have to close the doors. There is no way for them to recover from the loss.

    I doubt your interested because your in Europe but.. I'm probably one of the few people on earth that can maybe recover that data for a REASONABLE price. And I would be doing it more as a service here to a fellow psoter out of the goodness of my heart. Depending on how desperate you get to recover it email me and I'll see what kinda deal I can cut ya. Part of any deal we make will be you promising to me you will get a proper backup plan in place.

    Tex

    I keep preaching to home users to BACKUP... BACKUP... BACKUP. Most people would die to just lose their email and contacts but a buisness for christ sake?
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