new video card, restart when starting a game

yaggayagga Havn't you heard? ... New
edited July 2004 in Hardware
I just switched from an ATI video card to a better FX series nVidia card and now when I start a game up or have it detect 3 D sources it restarts the computer everytime. Am I just forgetting something simple here, or could this be a bigger problem?

old drivers uninstalled, new ones installed with no change to default settings, case open with big heatsink BUT I may have pushed the heat sink a tad off center BUT i pushed it back that tad gently, old card worked fine, this card worked fine in another computer

Comments

  • JBJB Carlsbad, CA
    edited July 2004
    this may be a dumb question, but did you connect the 4-pin power to the card from your power supply?
  • yaggayagga Havn't you heard? ... New
    edited July 2004
    it does not have nor need extra power nor does it need a fan since it has such a big sandwidth heatsink
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited July 2004
    Did you clean out all of the ATi drivers? Merely uninstalling the card doesn't get all of the bits and pieces. You'll need a removal tool to do the job right.

    You might try reinstalling DirectX, too. :)
  • yaggayagga Havn't you heard? ... New
    edited July 2004
    What should I use to remove them then? I installed my new card where this one was coming from on my other computer and all went fine.
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited July 2004
    D00D wrote:
    What should I use to remove them then?...
    I edited my previous post to give you a link. :)
  • yaggayagga Havn't you heard? ... New
    edited July 2004
    for some reason that link doesn't work, I go from the download here button to the home page with a list of things they talk about but not the download.
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited July 2004
    Get the Catalyst Driver Uninstaller here at Short-Media.

    (I feel dumb...) ;D
  • yaggayagga Havn't you heard? ... New
    edited July 2004
    Okay, I went into safe mode and deleted a bunch of ATI stuff and reinstalled the nvidia and it still restarts upon needing the card.
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited July 2004
    profdlp wrote:
    You might try reinstalling DirectX, too. :)
    Did you try that? :)
  • yaggayagga Havn't you heard? ... New
    edited July 2004
    and how would I do that?
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited July 2004
    D00D wrote:
    and how would I do that?
    Short-Media download has you covered. :cool:
  • yaggayagga Havn't you heard? ... New
    edited July 2004
    oops, I thought you meant uninstall then reinstall, not just install over the install
  • yaggayagga Havn't you heard? ... New
    edited July 2004
    Problem still here after Direct X reinstall

    EDIT/ It ran Unreal Tournament in 640Xwhat ever setting in default 60 hertz mode! BUT FAILED IN 800X600 @85hertz in UT2K4!


    EDIT AGAIN/ I AM SO STUPID! i BET IT NEEDS MORE POWER! THE PSU IS WEAK, EXTREMELY WEAK (250W MAX), I CAN'T BELIEVE ITS HELD UP THIS LONG, BUT COMPLETELY FORGOT ABOUT IT TODAY FOR SOME REASON. I KNEW IT COULDN'T HOLD UP TO THIS WHEN I WAS PLANNING THIS CHANGE. I'LL HAVE TO TAKE TO COMPUTER APART A LITTLE NOW. :banghead: :banghead: :banghead: :mean::zombie::zombie::buck:

    Sad news/ It is not the power... :bawling: :bawling: :bawling:
  • edited July 2004
    What agp speed are you running at 4x,8x. if you are running at 8x you might want to try running at 4x

    I had similar problems with GeForce 4 TI4200 a while back. for some reason at 4x it would boot into windows go blank and restart.

    I knew it wasn't a screen resolution or refresh rate issue because it was set to 60hz and 800x600 which the monitor has used before.

    I changed my agp speed from 4x to 2x and it worked fine with no problems.
  • MedlockMedlock Miramar, Florida Member
    edited July 2004
    Same thing happened to my friend's video card. In Halo, if you set something up too high, I think it was the resolution or refresh rate, it would restart the computer. What kind of PSU do you have? If you can, try and get a better one. That's what fixed my friend's problem. I really think that's your problem because you say it works fine in another computer.

    When it restarts, you mean like out of nowhere it'll just go back to bios and stuff? Or does it shut down first?

    EDIT: lol. Scanned the thread again when I should have actually read it. :-/ If it's not a power problem,you can try setting down agp speed like dragon said. For some reason my 9700 pro used to get so many infinite loops it wasn't funny until I set agp speed down to 4x. 3 BIOS updates and 2 chipset driver updates later it's still the same, unfortunately... :(
  • yaggayagga Havn't you heard? ... New
    edited July 2004
    Problem, It is an OEM motherboard and I can't set which agp it is, but it supports up to 4X only. I am running it with A fairly new 430 watt Enermax (up from 250 watt stock). I even reinstalled windows, but now the computer restarts when I attempt to install something, like a game or XP plus to test if the problem went away. Drivers install did not make it restart.

    Could this be a compatablitly problem, like with the motherboard? I really don't want to buy a new one.
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited July 2004
    Are you overclocking at all? If so, try dropping to rated speed.

    What is the exact brand, model and revision of the MB? Maybe we can find some BIOS tweaks which might help.
  • yaggayagga Havn't you heard? ... New
    edited July 2004
    It can't overclock.

    It is a Compaq computer originally so I have no idea the details about the motherboard. The bios has EXTREMELY limited settings and I can't even set the agp speed.

    I hate this! Can't play Unreal 2004 with old card. EVIL Crappy Compaq!
  • profdlpprofdlp The Holy City Of Westlake, Ohio
    edited July 2004
    What model Compaq? I certainly understand what you mean when you say that there aren't very many settings to play with.

    While we're at it, what are the rest of the system specs? (CPU speed, ram, etc.)

    And just to cover all the bases, you should run memtest86. :cool:
  • yaggayagga Havn't you heard? ... New
    edited July 2004
    series 5000, model 5wv261, bought sometime in early 2000 originally with windows ME.
    (compaq = bad, windows me = bad, compaq+windows me = VERY bad)

    psu: 430 watt enermax noise taker
    cpu: 1.2 ghz duron @200fsb
    memory: 3x256mb pc133 sd Centon
    standard 1 ata hard drive
    standard cd drive
    standard floppy drive
    unknown motherboard, never updated (i don't think its possible)
    Realtec ethernet pci adapter
    on board sound
    new video card: FX5600 (used drivers on cd because I wasn't sure if I downloaded the right ones from the website, its not very clear on the site, and they worked fine before)
    Windows XP with or without sp1, updates, etc.
  • yaggayagga Havn't you heard? ... New
    edited July 2004
    Arghh, problem still here.

    Does not anyone have anymore solutions?
  • MedlockMedlock Miramar, Florida Member
    edited July 2004
    D00D wrote:
    series 5000, model 5wv261, bought sometime in early 2000 originally with windows ME.
    (compaq = bad, windows me = bad, compaq+windows me = VERY bad)
    Yeah I know what you mean. We've still got an old 5000 series computer. Model 5003US. I put a PCI Geforce 4 in there, so it can at least play Halo and NSFU. The stock PSU is having trouble keeping up with it though.

    Your problem really sounds like a lack of power to me. I've had the same thing happen twice already, in two different systems. Stronger PSUs fixed it both times. If you're sure the PSU can handle it, maybe try a different mobo, if you can. Maybe the ... Compaqness of it is just killing it. ;D After that, I really don't know what to say. Play around with fast writes if you can. I know how limited Compaq's bios can be.
  • yaggayagga Havn't you heard? ... New
    edited July 2004
    TheGr81 wrote:
    Yeah I know what you mean. We've still got an old 5000 series computer. Model 5003US. I put a PCI Geforce 4 in there, so it can at least play Halo and NSFU. The stock PSU is having trouble keeping up with it though.

    Your problem really sounds like a lack of power to me. I've had the same thing happen twice already, in two different systems. Stronger PSUs fixed it both times. If you're sure the PSU can handle it, maybe try a different mobo, if you can. Maybe the ... Compaqness of it is just killing it. ;D After that, I really don't know what to say. Play around with fast writes if you can. I know how limited Compaq's bios can be.

    Well it seems like you missed what I said about upping the psu from the stock 250watt to an Enermax 430watt. I highly doubt that 200 extra watts must be necessary for a vga upgrade from a 64mb card to a fx5600 which doesn't even have a molex plug on it. But I do agree with the motherboard thing. I think that might be the problem, but I REALLY don't want to look for, wait, spend money I don't want to spend, and get a motherboard for an older computer, especially if it means that I might have to upgrade memory to DDR and pay even more. Right now its maxed out on sd pc133 ram. ...and I have zero access to another mobo without buying one.
  • MedlockMedlock Miramar, Florida Member
    edited July 2004
    Actually I didn't miss it, it's just that not all PSUs can truly deliver. I have a 520W PSU in my system struggling to do what a quality 350W solution could easily do. I really don't have that much stuff in my system. That's my fault though. You get what you pay for I guess... If you have the time, and interest on the topic, you should take a look at MediaMan's article...

    Power Supplies: The shocking truth!

    It's a good read.

    Anyway, you say it's Enermax, so you should be ok there.
  • edited July 2004
    Microsoft has an artical on how to fix this problem on they're website
  • yaggayagga Havn't you heard? ... New
    edited July 2004
    Do you have a link? I have found out through experience that Microsoft trys to hide fixes or has them named so if you search for one you can't find it.
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