AOL intros AIM Relay Services for disabled users
Spinner
Birmingham, UK
AOL on Thursday launched AIM Relay Services, which allow users who are deaf, hard of hearing or speech disabled to connect to a telecommunications relay service and place relay telephone calls right from their Buddy List. The new service works both with any computer or wireless device using AOL Instant Messenger (AIM) and Apple's iChat software. AOL has established partnerships with relay service providers including MCI's IP-RELAY.com service and Hands On Video Relay Service.
Source: MaccentralThis new service lets disabled users leverage instant messaging technology to do the same. Users keep the relay service vendor's screen name in their Buddy List -- "MyIPRelay" for IP-RELAY.com or "Hovrsim" for Hands On Video Relay Service -- sending a message with the ten-digit phone number they wish to call. What's more, AIM Relay Services supports American Sign Language (ASL) interpreting through a Webcam, when users are using AIM 5.5 or iChat AV 2.1.
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