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Need help with Removal for "bestfriends.scr" AIM adware/virus.

Hey guys.

Apparently I have this bestfriend.scr virus. I ran hijackthis but I dont see any files that were mentioned in the removal guide.

Any help you can give me would be great.
Thanks,
Jen

Here's my HijackThis log::


Logfile of HijackThis v1.97.7
Scan saved at 5:22:59 PM, on 7/9/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\MsgSys.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\System32\SK9910DM.EXE
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\MSGINAV.EXE
C:\WINDOWS\System32\aolmsngr.exe
C:\WINDOWS\System32\rundll32.exe
C:\Documents and Settings\Jen\Application Data\odre.exe
C:\WINDOWS\System32\zft.exe
C:\Programme\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\AIM\aim.exe
C:\Documents and Settings\Jen\Local Settings\Temporary Internet Files\Content.IE5\4PEV0PQF\HijackThis[1].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.cnn.com/
R3 - Default URLSearchHook is missing
O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1EFD4B0B-ED43-5DCC-8626-65550CA52A19} - C:\WINDOWS\System32\umdcv.dll
O2 - BHO: (no name) - {432D8C41-8586-11D8-997D-00C026232EB9} - C:\WINDOWS\bvm202.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Microsoft Gina V Encryption] MSGINAV.EXE
O4 - HKLM\..\Run: [AOL Messenger] aolmsngr.exe
O4 - HKLM\..\RunServices: [AOL Messenger] aolmsngr.exe
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
O4 - HKCU\..\Run: [Sbrl] C:\Documents and Settings\Jen\Application Data\odre.exe
O4 - HKCU\..\Run: [Blk] C:\WINDOWS\System32\zft.exe
O4 - HKCU\..\RunOnce: [Microsoft Gina V Encryption] MSGINAV.EXE
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Programme\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: ComcastHSI (HKLM)
O9 - Extra button: Support (HKLM)
O9 - Extra button: Help (HKLM)
O9 - Extra button: AIM (HKLM)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/22da761d8c8e215f6101/netzip/RdxIE601.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20040427/qtinstall.info.apple.com/saba/us/win/QuickTimeInstaller.exe
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38126.7456481481
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab

Comments

  • shwaipshwaip bluffin' with my muffin Icrontian
    edited July 2004
    welcome to short-media.

    please follow the instructions here and post a new log:

    http://www.short-media.com/forum/showthread.php?t=14915
  • edited July 2004
    I had run ad aware just hadn't updated . . sorry.

    Here's the new log . . thanks.

    Logfile of HijackThis v1.97.7
    Scan saved at 11:31:41 AM, on 7/11/2004
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Winamp\winampa.exe
    C:\WINDOWS\System32\SK9910DM.EXE
    C:\Program Files\support.com\bin\tgcmd.exe
    C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    C:\Program Files\NavNT\vptray.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\System32\MSGINAV.EXE
    C:\WINDOWS\System32\aolmsngr.exe
    C:\Program Files\AIM+\AIM+.exe
    C:\PROGRA~1\AIM\aim.exe
    C:\Documents and Settings\Jen\Application Data\odre.exe
    C:\WINDOWS\System32\xlshisu.exe
    C:\Programme\InterVideo\Common\Bin\WinCinemaMgr.exe
    C:\WINDOWS\System32\rundll32.exe
    C:\Program Files\NavNT\defwatch.exe
    C:\Program Files\NavNT\rtvscan.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\MsgSys.EXE
    C:\Program Files\TGTSoft\StyleXP\StyleXP.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\AIM+\AIM+.exe
    C:\PROGRA~1\AIM\AIM95_c0\aim.exe
    C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe
    C:\PROGRAM FILES\ROXIO\EASY CD CREATOR 5\EASY CD CREATOR\CREATR50.EXE
    C:\Documents and Settings\Jen\My Documents\My Downloads\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.cnn.com/
    R3 - Default URLSearchHook is missing
    O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {432D8C41-8586-11D8-997D-00C026232EB9} - C:\WINDOWS\bvm202.dll
    O2 - BHO: (no name) - {4EA8140B-ED43-0BCE-8626-65550CA5291C} - C:\WINDOWS\System32\zmdabad.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
    O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Microsoft Gina V Encryption] MSGINAV.EXE
    O4 - HKLM\..\Run: [AOL Messenger] aolmsngr.exe
    O4 - HKLM\..\RunServices: [AOL Messenger] aolmsngr.exe
    O4 - HKCU\..\Run: [AIM] "C:\Program Files\AIM+\AIM+.exe" -cnetwait.odl
    O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
    O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
    O4 - HKCU\..\Run: [Sbrl] C:\Documents and Settings\Jen\Application Data\odre.exe
    O4 - HKCU\..\Run: [Lpqwx] C:\WINDOWS\System32\xlshisu.exe
    O4 - HKCU\..\RunOnce: [Microsoft Gina V Encryption] MSGINAV.EXE
    O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Programme\InterVideo\Common\Bin\WinCinemaMgr.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: ComcastHSI (HKLM)
    O9 - Extra button: Support (HKLM)
    O9 - Extra button: Help (HKLM)
    O9 - Extra button: AIM (HKLM)
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/22da761d8c8e215f6101/netzip/RdxIE601.cab
    O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/20040427/qtinstall.info.apple.com/saba/us/win/QuickTimeInstaller.exe
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38126.7456481481
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
  • Ozy
    edited July 2004
    Your problem is this line:

    O4 - HKCU\..\RunOnce: [Microsoft Gina V Encryption] MSGINAV.EXE

    IT's not microsoft :) That's why I accepted the download in teh first palce, thought it was good old microshaft, but it ends up it bogus 'n' it's the virus... I have it 'n' I'm currrently attemting to get rid of it myself
  • edited July 2004
    Thanks . . I just reformatted cause it was becoming a problem to remove it and some of my windows file were damaged apparently and it made it impossible to even run windows properly.

    So I'm all clean now. Ehh it needed a clean reformat anyway . . just hate being forced into it.

    Good Luck getting rid of yours.

    -Jen
  • edited July 2004
    Damn.

    Well that's one way of getting rid of it...
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