Hijacked and Need Help--Big Time! Dad is Frustrated!

edited July 2004 in Spyware & Virus Removal
Hi All,

New to this group so please pardon my inexperience.

My college-age daughter's laptop is grossly infected with something. I have run Adaware, Spybot 1.3 and Norton several times. Lots has been stripped out but the IE 6.0 and AIM ad/pop-ups keep on coming and coming and coming.

She suspects 'bestfiends.scr'. I am simply not sure what or how to proceed.

(pop-up just took over as I am writing this)

I ran 'hijack this' looking for bestfriends.scr but did not find it.
Can any one with more experience see anything suspicious or suggest anything else.

I have my suspects but do not have enough experience to proceed without asking first. Log file follows

Any help is appreciated greatly in advance!

Regards

N1LQ (I 'm an amateur radio op)

Logfile of HijackThis v1.98.0
Scan saved at 2:07:39 PM, on 7/25/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\System32\GEARSEC.EXE
C:\Program Files\NavNT\rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\PC-cillin 2000\Tmntsrv.exe
C:\WINDOWS\System32\MsgSys.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\Trend Micro\PC-cillin 2000\Pop3trap.exe
C:\Program Files\Trend Micro\PC-cillin 2000\WebTrapNT.exe
C:\program files\support.com\client\bin\tgcmd.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\PROGRA~1\Sony\JOGDIA~1\JogServ2.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Dpi\dpi.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\AOLMSNGR.EXE
C:\Program Files\WindUpdates\WinUpdt.exe
C:\Program Files\WindUpdates\WinKA.exe
C:\PROGRA~1\IdolWarn\Settings Long Flaw.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Documents and Settings\Deborah Zoe ********\Application Data\iptl.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\PowerPanel\Program\PcfMgr.exe
C:\Program Files\Trend Micro\PC-cillin 2000\PNTIOMON.exe
C:\WINDOWS\System32\WScript.exe
C:\Program Files\Trend Micro\PC-cillin 2000\pccntupd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Deborah Zoe ********\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://allaboutsearching.com/searchbar.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://allaboutsearching.com/passthrough/index.html?http://www.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://allaboutsearching.com/searchbar.html
R3 - Default URLSearchHook is missing
F0 - system.ini: Shell=
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,
O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2000\Pop3trap.exe"
O4 - HKLM\..\Run: [WebTrapNT.exe] "C:\Program Files\Trend Micro\PC-cillin 2000\WebTrapNT.exe"
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\bin\tgcmd.exe /server
O4 - HKLM\..\Run: [JOGSERV2.EXE] C:\Program Files\Sony\Jog Dial Utility\JogServ2.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [winactive] C:\Program Files\Window Active\winactive.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Microsoft Update] Microsoft.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Instent Messenger] AOLMSNGR.EXE
O4 - HKLM\..\Run: [WindUpdates] C:\Program Files\WindUpdates\WinUpdt.exe
O4 - HKLM\..\Run: [rdrsixth] C:\PROGRA~1\IdolWarn\Settings Long Flaw.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\RunServices: [Microsoft Update] Microsoft.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Iinl] C:\Documents and Settings\Deborah Zoe ********\Application Data\iptl.exe
O4 - HKCU\..\RunOnce: [AOL Instent Messenger] AOLMSNGR.EXE
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: PowerPanel.lnk = ?
O4 - Global Startup: Real-time Monitor.lnk = ?
O4 - Global Startup: Search.vbs
O4 - Global Startup: updater.lnk = C:\Program Files\Common Files\updater\wupdater.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Shorten URL - http://www.cjb.net/menuext.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm
O9 - Extra button: (no name) - {1A00C40B-DA85-4aa3-A67F-582D9347EECD} - C:\WINDOWS\System32\IEDriver\TD.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {1A00C40B-DA85-4aa3-A67F-582D9347EECD} - C:\WINDOWS\System32\IEDriver\TD.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {07637823-C894-4A52-B3F9-5D777FD8E36A} - http://www.mydailyhoroscope.net/mdh/install.cab
O16 - DPF: {12589FA1-C456-11CE-BF01-10AA1055595A} - http://www.wsel.net/imcupdatefiles/whistlesilent610.cab
O16 - DPF: {3B02AAA2-327C-40ED-A849-4BE819AE5385} (ImgSizer Control) - file://C:\Documents and Settings\Deborah Zoe ********\Local Settings\Temp\~DlfnTmp0\imgSizer.ocx
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://akamaidownload.apple.com/530x3824/binaries/iTunesSetup.exe
O16 - DPF: {4B9F2C37-C0CF-42BC-BB2D-DCFA8B25CABF} (PopCapLoaderCtrl Class) - http://zone.msn.com/bingame/rock/default/popcaploader1.cab
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - http://download.weatherbug.com/minibug/tricklers/AWS/minibuginstaller.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.zestyfind.com/app/DS4/DS4.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/zuma/default/popcaploader_v5.cab
O16 - DPF: {EDFCDAF5-95D9-40E9-BBE6-10C33190C3EF} (cGameControl Class) - http://zone.msn.com/bingame/rmcb/default/RumbleCube.cab
O16 - DPF: {EE5CA45C-BFAC-48E6-BE6C-3C607620FF43} (IMViewerControl Class) - http://companion.logitech.com/companion/bin/imvid.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{50D1F275-30B7-4B32-99BB-4E807E92060F}: NameServer = 65.106.0.254 65.106.7.254

Comments

  • DexterDexter Vancouver, BC Canada
    edited July 2004
    Welcome to Short-Media :)

    When you post an HJT log, make sure it does not contain someone's full name, for your own privacy's sake. I ***'d out the last name in your post. :)

    Allaboutsearching is a variant of the Omegasearch Hijack. Click here:

    http://www.short-media.com/review.php?r=252&p=1

    to read about then download our very own OmegakillerSM program. Step by step instructions are contained in the article. Run that first.

    You also have a few other problems. After running OmegakillerSM, click the Security downloads page in my signature, and grab the program called LSP Fix. Stick that in the same directory you have placed Hijack This into.

    Next, reboot in SAFE MODE (press F8 repeatedly after rebooting, to get the boot options menu.) Run HJT and fix:

    O4 - HKLM\..\Run: [winactive] C:\Program Files\Window Active\winactive.exe

    O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe

    O4 - HKLM\..\Run: [Microsoft Update] Microsoft.exe

    O4 - HKLM\..\Run: [AOL Instent Messenger] AOLMSNGR.EXE

    O4 - HKLM\..\Run: [WindUpdates] C:\Program Files\WindUpdates\WinUpdt.exe

    O4 - HKLM\..\RunServices: [Microsoft Update] Microsoft.exe

    O4 - HKCU\..\Run: [Iinl] C:\Documents and Settings\Deborah Zoe ******\Application Data\iptl.exe


    O4 - HKCU\..\RunOnce: [AOL Instent Messenger] AOLMSNGR.EXE

    O4 - Global Startup: Search.vbs

    O4 - Global Startup: updater.lnk = C:\Program Files\Common Files\updater\wupdater.exe

    O8 - Extra context menu item: Web Savings - file://C:\Program Files\WebSavingsfromEbates\System\Temp\ebateswebsavings_script0.htm

    O9 - Extra button: (no name) - {1A00C40B-DA85-4aa3-A67F-582D9347EECD} - C:\WINDOWS\System32\IEDriver\TD.exe (file missing)

    O9 - Extra 'Tools' menuitem: MaxSpeed - {1A00C40B-DA85-4aa3-A67F-582D9347EECD} - C:\WINDOWS\System32\IEDriver\TD.exe (file missing)

    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

    O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\lspak.dll

    O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople

    O16 - DPF: {9DBAFCCF-592F-FFFF-FFFF-00608CEC297C} - http://download.weatherbug.com/minibug/tricklers/AWS/minibuginstaller.cab


    (Some of the above entries may have been remove by OmegakillerSM.)

    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

    (These last 3 are not spyware, just unnecessary startup items.)

    Next, run the program LSP Fix, run it, and fix whatever it finds.

    Reboot normally, check things out, and let us know how it looks. Run another HJT scan and post a fresh log for further review.

    Dexter...
  • edited July 2004
    THANK YOU Dexter!

    Greatly appreciate your suggestions. The hijacked laptop in question has just returned to University in Boston for the week so I will be at it later this week and let you know via a reply post how I made out. I will also post a follow-up log at that time for evaluation.

    Again my thanks :-)

    73 de

    N1LQ
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