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Home Search Assistant

Unknown
edited August 2004 in Spyware & Virus Removal
Please help!! I want to remove this home search assistant which is driving me crazy. Thansk for ur help!!

Here's my Hijackthis log:

Logfile of HijackThis v1.98.1
Scan saved at 8:52:21 PM, on 8/9/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\system32\d3ox.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\NORTON~2\WinFax\WFXSWTCH.exe
C:\WINDOWS\System32\wfxsnt40.exe
C:\Program Files\Winamp\Winampa.exe
C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\winne.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Winamp\winamp.exe
C:\Program Files\FlashGet\flashget.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\msiexec.exe
C:\Documents and Settings\Jun\My Documents\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\poeyi.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\poeyi.dll/sp.html#37049
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://poeyi.dll/index.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\poeyi.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\poeyi.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\poeyi.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\poeyi.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll
O2 - BHO: (no name) - {B849DA45-86A4-E0DA-DD53-02A7363DFCC4} - C:\WINDOWS\winmq32.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINDOWS\Downloaded Program Files\ycomp5_1_6_0.dll
O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\NORTON~2\WinFax\WFXSWTCH.exe
O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [winne.exe] C:\WINDOWS\system32\winne.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.singnet.com.sg
O16 - DPF: Yahoo! Go - http://download.games.yahoo.com/games/clients/y/gt2_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab28177.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/318a9fee3111d0afd904/netzip/RdxIE601.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.com/download.companion.yahoo.com/dl/toolbar/yiebio5_1_6_0.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab28177.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{37BE78BC-7660-48DC-B76A-87FE272AB08C}: NameServer = 165.21.100.88 165.21.83.88

Comments

  • primesuspectprimesuspect Beepin n' Boopin Detroit, MI Icrontian
    edited August 2004
    Hello. Welcome to short-media.

    Click start, and then run. Type "Services.msc" in the run box and hit enter.

    Look for a service called "Network Security Service"... If it's there, click on it, click properties, and set the thing to "disabled" and then STOP the service. Reboot the computer into SAFE MODE, run HijackThis, and delete these entries:


    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\poeyi.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\poeyi.dll/sp.html#37049
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://poeyi.dll/index.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\poeyi.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\poeyi.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\poeyi.dll/sp.html#37049
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\poeyi.dll/sp.html#37049
    R3 - Default URLSearchHook is missing

    O2 - BHO: (no name) - {B849DA45-86A4-E0DA-DD53-02A7363DFCC4} - C:\WINDOWS\winmq32.dll

    O4 - HKLM\..\Run: [winne.exe] C:\WINDOWS\system32\winne.exe

    Please try that and then let me know how it went.
  • asuka
    edited August 2004
    Sorry, I did what u told me but I did not find "Network Security Service" ther. So what should I do now? Here's my latest hijackthis log,

    Logfile of HijackThis v1.98.1
    Scan saved at 3:28:18 PM, on 8/10/2004
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\alg.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\WINDOWS\system32\d3ox.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
    C:\WINDOWS\System32\svchost.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\PROGRA~1\NORTON~2\WinFax\WFXSWTCH.exe
    C:\WINDOWS\System32\wfxsnt40.exe
    C:\Program Files\Winamp\Winampa.exe
    C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\Program Files\Azureus\Azureus.exe
    C:\Program Files\Java\j2re1.4.2_04\bin\javaw.exe
    C:\WINDOWS\system32\sysnq32.exe
    C:\Program Files\Winamp\winamp.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Jun\My Documents\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\rrdmc.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\rrdmc.dll/sp.html#37049
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://rrdmc.dll/index.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\rrdmc.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\rrdmc.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\rrdmc.dll/sp.html#37049
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\rrdmc.dll/sp.html#37049
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll
    O2 - BHO: (no name) - {B4B27E7C-52CC-3941-AAF3-655B30E66312} - C:\WINDOWS\crry32.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINDOWS\Downloaded Program Files\ycomp5_1_6_0.dll
    O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\NORTON~2\WinFax\WFXSWTCH.exe
    O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    O4 - HKLM\..\Run: [sysnq32.exe] C:\WINDOWS\system32\sysnq32.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
    O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
    O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
    O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
    O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.singnet.com.sg
    O16 - DPF: Yahoo! Go - http://download.games.yahoo.com/games/clients/y/gt2_x.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab28177.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/318a9fee3111d0afd904/netzip/RdxIE601.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
    O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.com/download.companion.yahoo.com/dl/toolbar/yiebio5_1_6_0.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab28177.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{37BE78BC-7660-48DC-B76A-87FE272AB08C}: NameServer = 165.21.100.88 165.21.83.88
  • DexterDexter Vancouver, BC Canada
    edited August 2004
    If you do not have that service, I want you to manually do a hard-power down or restart on your computer. Do not select shutdown from your menu, just reach over and shut it off, then back on, or hit the restart button on your case. When it starts to boot, tap the F8 key to get the boot options menu, and select SAFE MODE.

    Once you are in SAFE MODE, run HijackThis, and FIX these entries:

    ***NOTE: This Hijack appears to have the ability to rename its files, apparently when the computer is shutdown or the task has been ended. If you have rebooted your computer since you posted this log, check Hijack This to make sure that the file names are indentical to what you have posted. Otherwise, you need to post a new log, and NOT SHUT DOWN YOUR COMPUTER until you have gotten a reply from one of us as to what files you need to remove.*****


    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\rrdmc.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\rrdmc.dll/sp.html#37049
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://rrdmc.dll/index.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\rrdmc.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\rrdmc.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\rrdmc.dll/sp.html#37049
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\rrdmc.dll/sp.html#37049
    R3 - Default URLSearchHook is missing

    O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll

    O2 - BHO: (no name) - {B4B27E7C-52CC-3941-AAF3-655B30E66312} - C:\WINDOWS\crry32.dll

    O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll

    O4 - HKLM\..\Run: [sysnq32.exe] C:\WINDOWS\system32\sysnq32.exe

    O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm

    O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm

    O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
    O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe

    O14 - IERESET.INF: START_PAGE_URL=http://www.singnet.com.sg


    ***NOTE - the Flashget entries are optional, the program contains some adware, but if you use it a lot and like it, then keep it. ***


    Next, stay in SAFE MODE, and locate all of the .exe files and .dll files mentioned above. Make sure you are set to show hidden files and folders on your system, instructions to do that are in the link above "Steps to take before posting a Hijack This log."


    These are the files you need to look for:

    C:\WINDOWS\rrdmc.dll
    C:\WINDOWS\crry32.dll
    C:\WINDOWS\system32\sysnq32.exe


    Move these files to a new folder called :C:\Quarantine. Rename the the .exe's to .xxx. and the dll's to .ddd. That way you can always replace them if it somehow turns out that one or more of these are necessary files....which is not likely, but quarantining is safer than deleting them.

    Now, reboot normally, and check things out. Come let us know how it worked. Run a new HJT scan, and post the log here for further review.

    Dexter...
  • asuka
    edited August 2004
    Sorry, I was busy and that's why I can only reply now. Did that and here is my Hijackthis log,

    Logfile of HijackThis v1.98.2
    Scan saved at 6:03:58 PM, on 8/11/2004
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\alg.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\PROGRA~1\NORTON~2\WinFax\WFXSWTCH.exe
    C:\WINDOWS\System32\wfxsnt40.exe
    C:\Program Files\Winamp\Winampa.exe
    C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Azureus\Azureus.exe
    C:\Program Files\Java\j2re1.4.2_04\bin\javaw.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Winamp\winamp.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Jun\My Documents\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINDOWS\Downloaded Program Files\ycomp5_1_6_0.dll
    O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\NORTON~2\WinFax\WFXSWTCH.exe
    O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_04\bin\jusched.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
    O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
    O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
    O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
    O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.singnet.com.sg
    O16 - DPF: Yahoo! Go - http://download.games.yahoo.com/games/clients/y/gt2_x.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab28177.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
    O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.com/download.companion.yahoo.com/dl/toolbar/yiebio5_1_6_0.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab28177.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{37BE78BC-7660-48DC-B76A-87FE272AB08C}: NameServer = 165.21.100.88 165.21.83.88

    Well, I think that work. Thanks!!! Is that ok?
  • DexterDexter Vancouver, BC Canada
    edited August 2004
    Looks good.

    I recommend you uninstall the program FlashGet, and remove any of it's entries in your HJT log. The program is believed to contain adware.

    Dexter...
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